Ratings based on 753 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2017
We had a good time ,everyone loved it. House keeping didn’t clean our room the next day but we got assistant from the hotel staff . We will come back.
Comment from Hotel Management
Nov 30, 2017 by etx-eastchicago, Hotel Management
Thank you for taking the time to leave us a rating. We strive to maintain clean facilities and are disappointed to hear that you had concerns. However, we're very glad that our friendly staff was able to assist you. Come back to visit us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from garrett

Great hotel and Casino

Posted Nov 16, 2017
Staff was very polite. The room was large and very clean.
Comment from Hotel Management
Nov 30, 2017 by etx-eastchicago, Hotel Management
Thank you for the five-star review, Steve! We're so glad that you had the opportunity to meet some of our team members and enjoy your stay at our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2017
Great hotel. Fantastic sports bar. Average casino
Comment from Hotel Management
Nov 8, 2017 by Ameristar, Hotel Management
We're pleased to hear you enjoyed the hotel and Stadium Sports Bar and Grill during your visit. We hope to welcome you back again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

1 night stay

Posted Oct 17, 2017
Hotel was very nice, clean, staff was very friendly. Only complaint, they allow smoking in hotel bar and casino. being from ohio where they don't allow smoking in any public places we were surprised to see this here. could not stay in casino very long due to this.
Comment from Hotel Management
Oct 23, 2017 by Ameristar, Hotel Management
Thank you for the review. We're pleased to hear you found the hotel to be very nice and clean with very friendly guest service. We appreciate your feedback about the air quality in the casino and hope you'll visit us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2017
Everything was great the staff, room and especially they have a good buffet with the good quality food.
Comment from Hotel Management
Oct 23, 2017 by Ameristar, Hotel Management
Thank you for taking the time to leave us a five-star review. We're pleased to hear you enjoyed our guest rooms, buffet and guest service during your visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Oct 8, 2017
Great, only thing I emailed them inquiring about the room and didn't get a response until after I was already there later on the next night.
Comment from Hotel Management
Oct 23, 2017 by Ameristar, Hotel Management
Thank you for the five-star review. We're sorry to hear about the delay in response to your email. We hope you'll visit us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 27, 2017
Brief stay but very enjoyable. Staff was excellent !
Comment from Hotel Management
Oct 3, 2017 by Ameristar, Hotel Management
We're so pleased to hear you enjoyed your stay. We hope you'll have the time to stay for longer on your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Very good place to stay

Posted Sep 21, 2017
The bath tube was huge, the room spacious and the staff wonderful. We were early getting there they let us check in early
Comment from Hotel Management
Sep 22, 2017 by Meg, Hotel Management
We're so pleased to hear you enjoyed the huge bathtub, spacious room and wonderful guest service. We hope to welcome you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2017
Great. Will come back again because the rooms are beautiful.
Comment from Hotel Management
Sep 22, 2017 by Meg, Hotel Management
We're so pleased to hear you found the rooms to be beautiful during your visit and we look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 14, 2017
Excellent hospitality, large well appointed rooms, slept well in the king bed, overlooking the bay.
Comment from Hotel Management
Sep 22, 2017 by Meg, Hotel Management
We're so pleased to hear you enjoyed the guest service, hotel accommodations, and views during your stay! We hope you'll be back to join us again soon.