Ratings based on 248 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Canada
Close to everything but a nightmare to get toPosted Apr 15, 2017
Pros: Close to city centre
Cons: Improved room ventilation
Location: All historic buildings in area canal tour was good
Room was musty but luckily there was a fan that ran our entire stay to keep air flowing it was a nightmare to get to the hotel as the streets had been changed to one way driving and no notice given
by A verified traveler from near london
Great locationPosted Feb 26, 2017
Cons: Given how old the building is possibly nothing
Location: Already mention great location.
Very old,interesting building.the staff I met were helpful and all spoke good English.But I was traveling on my own I I was disappointed that there was no lounge or bar to sit in of an evening.Breakfast was excellent but room very cramped ,interesting historically. My bedroom was very small but I was traveling on my own so not a big problem,but although I had no heating on at anytime and the large window open all night it was so hot it was difficult to sleep. Would I stay there again,possibly if I had a bigger cooler room.
great hotelPosted Feb 18, 2017 on Hotels
Hotel staff so friendly and helpful
by A verified traveler
Posted Oct 23, 2016 on Hotels
Very good location, the bathroom was quite big and the staff very friendly.
by A verified traveler
Could be 5 starsPosted Jun 28, 2016 on Hotels
In general the hotel is good and the staff were friendly but the rooms need updating. Window curtains were dirty and wallpaper coming off in places plus the room smelt of stale cigarettes. But as a place to crash for one night it was ok.
by Patricia from Lafayette Louisiana
Solo traveler chooses security over comfortPosted Apr 9, 2016 on Hotels
Hotel is a bit worn out. In common areas don't know if clean or just old. No Wifi access in my room. I had external stairs outside my balcony and my bathroom window opened onto the stairs with no air Cond. I had to choose security over comfort. I didn't feel I could sleep with the window open anyone could just climb or walk in.
by Not Provided from Brisbane
Very convenient locationPosted Dec 20, 2015 on Hotels
The location was fantastic
by Linda from Dorset
Great location in GhentPosted Nov 16, 2015 on Hotels
3 night stay in luxury room. Location ideal for tourist. Small hotel, we did not find the bar/lounge as advertised.Staff friendly and helpful at reception and at breakfast.No hotel car park, we parked 8 minute walk away in P2 Reep (we paid total of 33 euros). We have stayed here before and would stay here again.
for Everyoneby A verified traveler from WA
Posted Oct 18, 2015
Cons: Provide tea coffee making facilities in the room.
Lovely historic building. Right near many tourist spots. Staff very helpful with advice about things to do places to see. Would be wonderful to see the historic dining room walls conserved if funds ever become available.
by Wayne from Virginia
On the edge of the center of townPosted Oct 9, 2015 on Hotels
The location of this Best Western is superb. It lies in the center of tourist-town activity but the street is mostly quiet. Without A/C the open windows above a street seem to magnify and pedestrian conversation. The building is very old and displays charm that you won't find in a modern hotel. Breakfast is complete with eggs/meats/cheeses/yogurts/breads etc., and very nicely set out. Although a bit worn, the wallpaper in the breakfast room is historic and I found it quite charming. There is a patio where I sat for coffee and enjoyed just being outside. The staff is super friendly and helpful with directions and suggestions. I would definitely return here is I find myself in Gent again.