Room was adequate for an overnight stay. Both lifts out of order on arrival not fun dragging 2 kids and baggage up two flights of stairs. However, room spacious and satisfactory overall in regard to cleanliness. Expensive restaurant next to hotel and not sure they would appreciate kids there. If you walk 10 or 15 mins to the stadium there is a supermarket. Make sure that you have Euro notes because non Belgian debit or credit cards accept. 3 Euro tax collected by hotel per adult and 10 Euro to park your car.
Comment from Hotel Management
Jul 13, 2015 by Laurens Roels, Hotel Management
Thank you for taking the time to inform us about your experiences with our hotel.
I agree that we did have a problem with both our elevators at a certain moment [funny enough just after a maintenance visit by the elevator contractor] Luckily the inconvience only lasted for 20 minutes.
With regards to the adjoining Brasserie D-LYS: depending on what you select, there's snacks starting at 5 eur and a 4-course dinner buffet at 22 eur. Even better: Hotel guests get 10% off, AND kids eat free at Brasserie D-LYS so do visit them when you're in the hotel.
With regards to the credit cards i'm not sure what you mean. Basically we accept al major national/international cards. The 3 EUR tax is citytax for adults charged by the Ghent City Council, and 10 eur is only if you use our car park with barrier access.
I hope this explains things a bit more, and we look forward to your next visit when you are passing by in Gent!
Laurens Roels, Hotel Manager