Ratings based on 323 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Very expensive, Toilet very small and nothing ther

Posted Jun 28, 2016
Pros: Breakfast was good
Cons: Things in the toilet, such as body wash, tooth paste, etc shall be provided.
Location: Restaurants are around
Not enough value for money I paid. The room was overall ok but the bathroom was extremely small. I could barely managed to sit in. No body wash, no tooth paste and any other assistive things.
Comment from Hotel Management
Jul 12, 2016 by Patriek DERUDDERE | General Manager ibis Gent Cent, Hotel Management
Dear guest, Thank you for taking the time to tell us about your experience at the Ibis Gent Centrum Opera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
4 out of 5
by A verified traveler

Perfekt für eine Städtereise

Posted Jun 11, 2016
Das Hotel liegt ideal und in Laufweite von den Sehenswürdigkeiten, es hat eine Garage, so dass man keine Probleme mit dem Parken hat. Der Hauptbahnhof ist mit der Straßenbahn (Haltestelle direkt vor dem Hotel) in ca. 10 Minuten zu erreichen. Die Zimmer sind klein, das Bad noch kleiner, aber sauber, leider etwas hellhörig. Die Rezeption, Lobby und Frühstücksraum sind sehr modern und stylish gestaltet, Internet ist kostenlos. Wir waren sehr zufrieden.
4 out of 5
by A verified traveler

Vlakbij het centrum

Posted May 17, 2016
Hotelpersoneel was uitmuntend en het hotel zelf prima. Zou het aanraden.
4 out of 5
by BERNARD

Posted Apr 23, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Stephan, Hotel Management
Vielen Dank für Ihr Vertrauen in unser Haus. Wir hoffen, Ihr Aufenthalt hat Ihnen gefallen! Ihr Feedback ist uns sehr wichtig. Merci d'être resté avec nous, nous faisons tout notre possible pour rendre nos clients heureux. Nous apprécions vos commentaires ! Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
3 out of 5
by Tanja

Posted Apr 12, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Stephan, Hotel Management
Vielen Dank für Ihr Vertrauen in unser Haus. Wir hoffen, Ihr Aufenthalt hat Ihnen gefallen! Ihr Feedback ist uns sehr wichtig. Merci d'être resté avec nous, nous faisons tout notre possible pour rendre nos clients heureux. Nous apprécions vos commentaires ! Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
4 out of 5
by Juan-Claude

Posted Apr 12, 2016 on Hotels
Would have liked to have tee/coffee in the room.
Comment from Hotel Management
Jun 18, 2016 by Stephan, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Gent Centrum Opera. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Sincerely, Patriek Deruddere | General Manager
5 out of 5
by Sarah

Posted Apr 11, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Stephan, Hotel Management
Vielen Dank für Ihr Vertrauen in unser Haus. Wir hoffen, Ihr Aufenthalt hat Ihnen gefallen! Ihr Feedback ist uns sehr wichtig. Merci d'être resté avec nous, nous faisons tout notre possible pour rendre nos clients heureux. Nous apprécions vos commentaires ! Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
5 out of 5
by Michael

Posted Apr 10, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Stephan, Hotel Management
Vielen Dank für Ihr Vertrauen in unser Haus. Wir hoffen, Ihr Aufenthalt hat Ihnen gefallen! Ihr Feedback ist uns sehr wichtig. Merci d'être resté avec nous, nous faisons tout notre possible pour rendre nos clients heureux. Nous apprécions vos commentaires ! Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
4 out of 5
by frederic

Posted Apr 9, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Stephan, Hotel Management
Vielen Dank für Ihr Vertrauen in unser Haus. Wir hoffen, Ihr Aufenthalt hat Ihnen gefallen! Ihr Feedback ist uns sehr wichtig. Merci d'être resté avec nous, nous faisons tout notre possible pour rendre nos clients heureux. Nous apprécions vos commentaires ! Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted Mar 31, 2016 on Hotels
Comment from Hotel Management
Jun 4, 2016 by Stephan, Hotel Management
Dear Guest, All of us at ibis Gent Centrum Opera would like to offer our sincere thanks for your delightful review. Kind regards, Patriek Deruddere | General Manager