Not enough value for money I paid. The room was overall ok but the bathroom was extremely small. I could barely managed to sit in. No body wash, no tooth paste and any other assistive things.
Comment from Hotel Management
Jul 12, 2016 by Patriek DERUDDERE | General Manager ibis Gent Cent, Hotel Management
Dear guest, Thank you for taking the time to tell us about your experience at the Ibis Gent Centrum Opera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,