Ratings based on 618 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Germany

Excellent Location

Posted Jun 3, 2017
Pros: The location couldn't be better.
Cons: The room could have been cleaner.
Location: Walking distance to everything in Ghent.
We stayed here in May 2017. When we arrived, it was very late. At first we saw the parking garage was closed and full and we couldn't find a place to park. After checking with the hotel, we found they keep spots free and we were able to park in the garage for a fee. Then we went to our room and someone else was occupying it! Not good. Turns out the door between adjoining rooms had not been properly secured and the people next door moved in. The staff was very apologetic and cleaned the room for us. After that things went smoothly, although I never felt the room was clean enough. Breakfast was plentiful and good. The staff was excellent. The location is perfect. I would recommend and stay there again.
5 out of 5
by A verified traveler

Great stay!

Posted Apr 24, 2017 on Hotels
Nice rooms. Great breakfast!
5 out of 5
by Manoj

Very neat, clean and a great hotel 9/10

Posted Apr 21, 2017 on Hotels
Drove from UK to Ghent. Must say that this property is very centrally located. The service was absolutely brilliant. The rooms were very neat and clean and had a very good comfortable bed. Good wifi too. For summers, this also has a swimming pool. Though there was no parking available onsite but was advised a 24hr parking place closeby. Very pleased with it and would highly recommend it.
3 out of 5
by Joel

Really well located hotel in Ghent

Posted Apr 17, 2017 on Hotels
Really well located, close to all the main city attractions, but pretty basic facilities and rooms. Breakfast was ok
5 out of 5
by A verified traveler

Posted Apr 15, 2017 on Hotels
Standard Novotel hotel didn't eat there. Was comfortable overnight in convenient location
4 out of 5
by julie

This traveler left a rating score only Posted Apr 4, 2017 on Hotels
4 out of 5
by Scott

This traveler left a rating score only Posted Mar 23, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from preston, lancs

1st visit

Posted Mar 8, 2017
Pros: Location
Cons: Cost of breakfast!
Location: Central lots of bars and cafes around
Great stay. Quick check in. Pleasant room with mini fridge. Didnt have breakfast at €20pp. Found cafe in square. House keeping good
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice & central

Posted Feb 18, 2017
Football trip (rubbish game!). Good break though, lovely town
5 out of 5
by Lisa

Perfect location

Posted Feb 12, 2017 on Hotels
Hotel is perfectly central to see the beautiful city of Gent. Very spacious modern hotel