Ratings based on 690 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Quiet street and underground parking

Posted Apr 19, 2017
Very uncomfortable beds. Pillows the size of a small chair cushion and filled with what felt like bits of foam. There was a grubby stained waterproof lining on top of the mattress topper which made sleeping difficult due to perspiring during the night. This was removed for us plus their duvet was in a terrible state of concentrated lumps of foam or whatever. Disappointing as hotel food excellent and so were staff. Spa does not have a swimming pool as it's just a plunge square really with a couple of swim jets but certainly not a spa big enough for people staying at hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mill Valley, CA

Fantastic hotel at a really affordable rate

Posted Apr 18, 2017
Pros: Nice king sized bed, spacious rooms, modern bathrooms.
Cons: Restaurant in the hotel is pricey, but we ate out most of the time.
Location: Hotel is located ideally walking distance to the town center, but away from the bustle of tourists.
We stayed two nights in two rooms. The location was walking distance to the town center and close to the tram line to the train station. The rooms were lovely, spacious, and modern. Wouldn't hesitate to stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler

An excellent value hotel ~500 metres from old Ghen

Posted Apr 14, 2017
Excellent staff room and facilities at an excellent price
3 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham

Good location

Posted Feb 12, 2017
Comfortable hotel in a good central location Spacious rooms but lacking small touches for a 4star hotel No coffee and tea facilities in room. Great bar and restaurant although a little pricey
5 out of 5
by Cala from Norfolk

lovely

Posted Jan 3, 2017 on Hotels
stayed for a couple of nights at new year. did not eat a the hotel so cannot comment. rooms are of a good size and aircon/heating is easy to use and works well. the hotel plush with slippers and robes provided. only downside as there are no coffee or tea facilities provided in the room. would highly recommend
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Opulent Stay in Ghent

Posted Dec 30, 2016
Extravagant, opulent and strikingly decadent, this hotel was the ideal place to celebrate our engagement. The excellent location, only a few minutes walk from the centre of the city, combined with the comfortable, spacious and meticulously clean room, made our stay perfect.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 28, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable central hotel

Posted Dec 17, 2016
Pros: Reception is very grand and the furnishings plush. Didn't have breakfast, but had a drink in the bar one evening. The room had a lovely bathroom
Cons: Only criticism is the rather lurid colour palette, all very good quality, but the carpets/wallpaper/furniture!
Location: Short walk into town, Christmas market was on so busy. Very friendly people. We got the 25 minute train to Bruge, which was £7.50 for a day return.
The hotel is easy to find. There is parking at the hotel or in the public underground carpark directly behind. Cost about £15 a day, I think I would stay here again and recommend Gent as a lovely town for a weekends break.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2016
it was a nice place to staydddddddddddddddddddddddd
5 out of 5
by A verified traveler

Grand and spacious hotel

Posted Dec 6, 2016 on Hotels
Staff was very helpful and provided assistance where they can. Hotel reception, living room, bar and restaurant were all extremely nicely designed and decorated. Wellness center with an indoor pool and sufficient facilities. Room was really spacious and provide more than enough personal space for two adults staying in the same room. The room is relatively clean, bathroom sinks and marble bench top can be cleaned more thoroughly though.