8/10 Good
Laurie
Mar 27, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
I love the staff here.They make it well worth your hard-earned dollar. Unfortunately, there was a domestic disturbance down the hall, then this morning I woke up to pot aroma outside my door. Breakfast is free, and housekeeping, foodservice are so kind. Eggs yesterday were good, but the prepackaged omelettes are not.
I came here with a raging flu and Ramon, the front desk clerk treated me like his own mother. I had called in advance to explain I was too ill to go back to New Haven. When the heat was hard to work he came up and got it going. So nice. The next day, my shower was not issuing cold water.He came up and realized the nozzle had been affixed backwards (hot equals cold).
The room itself is top notch. So comfy. Love the tv, view, bed.
Manager is also nice and gave a small discount on an additional night, which I needed due to ongoing illness.
Virginia, my housekeeper, is a sweetheart and I enjoyed speaking some Spanish with her.
Adios!
Laurie
Stayed 2 nights in Mar 2024