Ratings based on 834 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, KY

Loved the Hot Tub and the Breakfast!!!!

Posted Jan 17, 2018
Pros: Very close to the expressway and close to everything in indy.
Cons: Our toilet made an odd noise if the handle was not in the right place. Not a big deal once we figured it out.
Nice staff, clean, comfy bed and awesome indoor pool and hot tub!!! Breakfast was great!!!
Comment from Hotel Management
Jan 17, 2018 by Ashleigh, Hotel Management
Hello Michelle, We're happy to hear everything was good with your stay. Thank you for leaving us your feedback. Happy Travels
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel clean and friendly

Posted Jan 10, 2018
Pros: Clean and friendly
Cons: Needed sink or table in bathroom
Good clean hotel and pool nice and breakfast was good.
Comment from Hotel Management
Jan 16, 2018 by Ashleigh, Hotel Management
Thank You for feedback, W hope to see you again soon! Safe Travels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2018
Clean and friendly staff. Hot tub out of commission which was unfortunate. Breakfast was good with plenty of options.
Comment from Hotel Management
Jan 8, 2018 by Ashleigh, Hotel Management
Dear guest, I do apologize about our hot tub being down, it's been past due for maintenance for awhile, we hope to have it back up and running soon. I'm happy to hear your enjoyed our breakfast, and we hope to see you again soon! Thank you for your feedback.
2 out of 5
by A verified traveler

Not impressed

Posted Jan 5, 2018
Hot tub was down, had to move rooms because of a busted sewer line, elevator was disgusting Oreos smashed on the ground and a dirty towel were left on there for hours. Amenities included free WiFi that would not connect to me of my fiancé’s devices (apple and android) however the hotel staff was very friendly and eager to help
Comment from Hotel Management
Jan 10, 2018 by Ashleigh, Hotel Management
Hi Alicyan, First off I do want to apologize for the issues that occurred during your stay with us. Unfortunately, the hot tub has been over due for Maintenance and it's something we had to get fixed.And unexpected things do happen that are out of our control every once in awhile, and I do apologize for the inconvenience of having to move rooms. There is an additional step for our Wifi if you use an apple device, but I am happy to hear the staff was here to help with that. Thank you for taking the time and leaving us your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

24 pool and hot tub

Posted Dec 27, 2017
Pros: Nice pool and hot tub. Bed was comfy. Good shower pressure. Breakfast ok
Cons: Breakfast. Sausage was inedible. Syrup was awful. Staff was great though. Pool was a little cloudy.
Location: We wanted a nice hotel with a nice pool and HOT TUB at a reasonable rate close to the zoo. Loved seeing the zoo at night with the Christmas lights.
Kids can swim until 11pm. Hot tub was great. Excellent jets. I slept well too. Nice shower pressure. Nice towels. Staff was great. Breakfast was ok. Good juice and coffee. The usual eggs. Sausage was awful. Syrup was awful. I ate Fruit Loops. My blow dryer was on its last leg. I would stay here again. Short drive to downtown on Brookville Rd. Loved Christmas at the Zoo, but I will go again when it's warm. Wish they had ice on 2nd floor. I also rented another regular room for my daughter. They brought up the crib right away and the baby slept well. Nice visit
Comment from Hotel Management
Dec 28, 2017 by Ashleigh, Hotel Management
Hi Mindy we are happy to hear about your recent stay with us, glad to hear you enjoyed your stay. Thank you for your feedback and we hope to see you again soon! Safe Travels
5 out of 5
Recommended
for Everyone
by A verified traveler from KY

I love staying here!

Posted Dec 16, 2017
My hubby and I have stayed here about 4 times now. We prefer this hotel because of the jetted tub in the room. It's so relaxing after a long drive. The comforty beds and fluffy pillows are just an added bonus.
Comment from Hotel Management
Dec 19, 2017 by Ashleigh, Hotel Management
Hi Doris we are so thrilled to see we are your preferred choice to stay at here in Indianapolis. Thank you for you feedback! Happy holidays and safe travels
4 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

I love Sara’s cookies!

Posted Dec 15, 2017
Great cookies and pretty good breakfast! Staff is great and hotel is a great value.
Comment from Hotel Management
Dec 15, 2017 by Ashleigh, Hotel Management
Hi Juliu, We are happy to hear you enjoyed your stay! Thank you for staying with us and for your feedback! Safe Travels
4 out of 5
Recommended
for Everyone
by A verified traveler

I liked the jaccuzi

Posted Dec 11, 2017
The heater doesn’t sync with the wall unit heater. The wall said 78 and the window unit we had that set at 68. It was so hot in there. We stayed two nights so as soon as we figured out the problem it was check out time.
Comment from Hotel Management
Dec 13, 2017 by Ashleigh, Hotel Management
Dear Guest, We apologize for any inconveniences you encountered during your stay. Thank you for leaving your feedback and Happy Holidays.
4 out of 5
Recommended
for Everyone
by A verified traveler from troy, ohio

good enough

Posted Dec 4, 2017
Pros: clean
Cons: pillows were cheap
Was in for the Big 10 championship. priced right when compared to what other hotel rooms were going for. Was clean which is most important thing.
Comment from Hotel Management
Dec 4, 2017 by Ashleigh, Hotel Management
Hi Pat Thank you for staying with us and for your feedback! Hope to see you again in the not so distant future.
5 out of 5
Recommended
for Everyone
by A verified traveler from indiana

Posted Dec 1, 2017
Great experience , very comfortable room. Polite staff
Comment from Hotel Management
Dec 1, 2017 by Ashleigh, Hotel Management
Hi Sonya Thank you for your kind review! We're Happy to hear you enjoyed your stay here at the Baymont. Safe Travels