Ratings based on 518 Verified Reviews

3.5 out of 5
73% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Dayton Ohio

One night visit

Posted Nov 5, 2017
I found the accommodations to be sufficient for what I needed. I was there for one night. It was easy access off of the interstate, close to nice places to eat,.
4 out of 5
Recommended
for Everyone
by A verified traveler

mission accomplished

Posted Oct 15, 2017
Pros: close to our kids and other relatives
Cons: doors didn't close on their own.
we stayed here to be close to our venue of community life for a wedding.we we're in and out for three days ate our breakfast at the hotel every morning. very good.
3 out of 5
Recommended
for Everyone
by A verified traveler from kitchener

Easy access off the main highway.

Posted Oct 9, 2017
Pros: Easy access with restaurants.
Cons: Bathrooms could be renovated.
Two minutes off the main highway. Restaurants within walking distance with about 4 or 5 to choose from.
Comment from Hotel Management
Oct 12, 2017 by AGM, Hotel Management
Thank you for taking the time to provide us with feedback from your stay. I am pleased to hear that the location of the restaurant worked well for you and I am excited to inform you that we are due for renovations here in the near future. These renovations will allow us to update our bathrooms and overall look of the hotel. Sincerely, Sarah S. Assistant General Manager La Quinta Inn
2 out of 5
by A verified traveler from champaign il

Changing neighborhood

Posted Sep 4, 2017
Smelly room,staff very nice.Older hotel with older accommodations.
Comment from Hotel Management
Sep 6, 2017 by AGM, Hotel Management
Mark, Thank you for taking the time to review us. I sincerely apologize for the condition of your room during your stay. This is never the experience we want you to have and we hope in the future you will once again consider La Quinta for your lodging accommodations. Sincerely, Sarah S. Assistant General Manager
1 out of 5
by A verified traveler from Missouri

Posted Sep 4, 2017
Filthy, unkept, uncaring staff, urine smell in room, food on floor and walls, sheets made us break out in hives. Would not refund or move us. Staff just do not care
Comment from Hotel Management
Sep 8, 2017 by LQ Customer Care , Hotel Management
Michele, Thank you for your review. We would like to extend our sincerest apologies for the inconveniences you experienced during your stay. The lack of professionalism and concern that you described is certainly not the standard code of conduct. We will be forwarding your feedback to the hotel management team to be reviewed and addressed. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Danielle LQ Customer Care
2 out of 5
by A verified traveler

Posted Aug 29, 2017
There are a lot of trash in the parking lot. The room was not very clean.
Comment from Hotel Management
Aug 30, 2017 by AGM, Hotel Management
Thank you for your review. I sincerely apologize the hotel and grounds were not up to standards during your stay. I have teamed up with maintenance and we have taken care of the parking lot and I have shared your comments with our housekeeping team. Your comments truly help us improve our operations. We hope in the future you will give us another chance to make things right. Sincerely, Sarah S. Assistant General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Basic acceptable motel...barebones amenities.

Posted Aug 23, 2017
Pros: Location
Room was ok. Kinda worn but acceptable. Location was convenient.
Comment from Hotel Management
Aug 30, 2017 by AGM, Hotel Management
Thank you for your review. We are pleased to hear you enjoyed your stay and the location was convenient for you. We look forward to seeing you next time! Sincerely, Sarah S. Assistant General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Stayed one night after a long drive. Front staff was friendly. Room was comfy. A little noisy due to the restaurant on our side but quieted down enough to sleep.
Comment from Hotel Management
Aug 23, 2017 by AGM, Hotel Management
Thank you for sharing your experience with us. I apologize for the noise but I am happy to hear you were able to get some rest and the bed was comfortable. Our staff looks forward to providing you with the same great service the next time you are in the area. Sincerely, Sarah S. Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

Lots of towels

Posted Aug 23, 2017
Close to interstate needed to get an early start breakfast included. Allowed us to get going
Comment from Hotel Management
Aug 23, 2017 by AGM, Hotel Management
Karen, Thank you for your review! We are happy to hear you enjoyed your stay and our location was convenient. We will see you here next time. Sincerely, Sarah S. Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Quebec

Close to Indianapolis, it was exactly what we want

Posted Aug 22, 2017
Place is lovely, breakfasts are well rounded and good! Rooms are clean and comfortable, staff is friendly and accommodating, our only issue was that the water on the last day wasn't really hot enough (it was hot the other days) but it's minor! Recommended, it's also a very simple ride to downtown indy :)
Comment from Hotel Management
Aug 22, 2017 by Assistant General Manager, Hotel Management
Sim, Thank you for taking the time to share your experiences with us. I am thrilled to hear you enjoyed your stay so much and we look forward to providing you with the same exceptional service the next time you are in town! Sincerely, Sarah S. Assistant General Manager La Quinta Inn Indianapolis East Post Drive.