Ratings based on 599 Verified Reviews

3.3 out of 5
57% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by Laura

Overall good stay, would stay again.

Posted Aug 2, 2017 on Hotels
wifi did not work, TV cable was in and out, most channels did not work. Toilet seat and base were loose. It took a VERY long time for the water in the shower to get warm, but once it did the temperature was easy to keep comfortable. Lots of comfortable pillows, comfortable bed, AC worked well, was easy to keep temperature comfortable. Breakfast was good, good choices, but crowded area. Most staff was helpful and nice. Room was clean, not fancy, but clean and bug FREE. Good area, parking a little crowded with hotel next door, but workable.
Comment from Hotel Management
Aug 18, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
by Prince J

Posted Jul 28, 2017 on Hotels
it was great
Comment from Hotel Management
Aug 20, 2017
Thank you for staying with us and taking time to review our hotel !
4 out of 5
by Cameron

Old, little worn.

Posted Jul 26, 2017 on Hotels
Staff was nice. The thing I noticed was that you could hear the other rooms/hallway more than other hotels I have stayed at. Overall, the building just looked a bit old/showing some age.
Comment from Hotel Management
Sep 14, 2017
Dear guest Thank you for being our guest and thank you for taking time to give us as a feedback .Your comments are very important for us and we are taking action to improve our property and condition of our rooms .
4 out of 5
by Graeme

Noisy Neighbours

Posted Jul 26, 2017 on Hotels
Other residents were very young and noisy in the hallways till midnight
Comment from Hotel Management
Sep 15, 2017
Thank you for being our guest and taking time to give us a feedback We are very sorry for the loud noise you experience on your recent stay with us .
3 out of 5
by samantha

Posted Jul 19, 2017 on Hotels
Comment from Hotel Management
Aug 26, 2017
Thank you for being our guest
5 out of 5
by Timothy

Posted Jul 14, 2017 on Hotels
Comment from Hotel Management
Aug 26, 2017
Thank you for being our guest and please come back again !
4 out of 5
by terry

Posted Jul 9, 2017 on Hotels
Comment from Hotel Management
Aug 26, 2017
Thank you for being our guest !
3 out of 5
by A verified traveler

Posted Jul 8, 2017 on Hotels
Comment from Hotel Management
Aug 26, 2017
Thank you for being our guest !
2 out of 5
by A verified traveler from kentucky

Uhh I don't know about this place

Posted Jul 6, 2017
So check in and everything went well, but as soon as I walked in my room it smelled like cigaarettes. So I got a different room and the floor was sticky. I just dealt with the second room so at least I didn't stink. The fence surrounding the place had graffiti all over it. Just wasn't quite up to par. Needs some updating. I wouldn't recommend it bc there's a candlewood suites right next to it that's sure to be better. Stay somewhere else.
Comment from Hotel Management
Aug 26, 2017 by Andy M., Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Andy Mugosa General Manager
4 out of 5
by Dave

Posted Jul 3, 2017 on Hotels
Comment from Hotel Management
Jul 5, 2017
Thank you for being our guest !