Ratings based on 73 Verified Reviews

2.8 out of 5
42% of guests recommend
3.2 Room cleanliness
3.1 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2017
I loved the staff, the price and the modern aspects of the hotel!!
Comment from Hotel Management
Dec 15, 2017 by Heather, Hotel Management
Thank you for the four star rating!
1 out of 5
by A verified traveler from Indianapolis, IN

Filthy and smelled of marijuana...

Posted Dec 9, 2017
I was there for 7 days.. from the first day until the last I can honestly say from the 1st floor to the 4th the hotel smelled strongly of marijuana.. the elevator was no exception.. every person I encountered smelled marijuana.. my room was so dirty I was shocked!.. the had linoleum down instead of carpet and I scrubbed that floor every day for 4 days and my socks would still turn black from walking on it.. my heat didn't work and it's December!.. toilet ran constantly and the T.vs volume went up and down on its own.. garage was piled up all over and the dumpster was overflowing.. it's the first Value Place I stayed at that was like this..
Comment from Hotel Management
Dec 15, 2017 by Heather, Hotel Management
I'm sorry you did not enjoy your stay with us.
3 out of 5
by A verified traveler

Its a basic place to stay

Posted Nov 11, 2017
Pros: reasonably priced
Its a basic place to stay when traveling, nothing fancy but, it gets the job done.
Comment from Hotel Management
Nov 15, 2017 by Heather , Hotel Management
I'm glad we provided what you needed. I hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from apple valley. ca

Great price for long vacation!

Posted Sep 24, 2017
Nice, quiet and close to everything! We stayed a week and had a great time in the area. The room was perfect for a home base as we were gone till late every night. Comfortable room.
Comment from Hotel Management
Oct 13, 2017 by Heather , Hotel Management
Thank you for the five-star rating! I hope you will visit us again soon!
1 out of 5
by Tad

Posted Sep 16, 2017 on Hotels
Comment from Hotel Management
Oct 13, 2017 by Heather, Hotel Management
I'm sorry you did not enjoy your stay with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, IN

Location is convenient. Rooms are a bit shabby.

Posted Sep 16, 2017
Pros: location
Cons: quality of room condition
Location: Fort Harrison State Park is only a few miles away!
Was here for one week and the property is conveniently located and quiet, for the most part. The room was not in great condition. The window shades didn't really cover the window and it didn't feel that comfortable overall. The price is right and being so close to stores and state park a bonus.
Comment from Hotel Management
Oct 13, 2017 by Heather, Hotel Management
I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.
5 out of 5
by Kenneth

Posted Sep 10, 2017 on Hotels
Comment from Hotel Management
Oct 13, 2017 by Heather, Hotel Management
Thank you for the five-star rating!
5 out of 5
by juan carlos

Posted Sep 8, 2017 on Hotels
Comment from Hotel Management
Oct 13, 2017 by Heather, Hotel Management
Thank you for the five-star rating!
3 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Overall I was content with my stay

Posted Sep 1, 2017 on Orbitz
After being there for one week I decided to renew another week and the gentleman behind the desk said that I could not go through Orbitz again that they weren't offering that through Orbitz that day so I ended up paying a much higher weekly rate it was probably 50 to $70 more than it was the week prior, so I was not happy with that aspect that I wasn't able to go in to the Orbitz website and book another week.
Comment from Hotel Management
Oct 13, 2017 by Heather, Hotel Management
I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services.
1 out of 5
by Amie

Horrible place to stay

Posted Aug 28, 2017 on Hotels
Worst place ever. Room smelled like smoke, bed was disgusting, no towels in the room. Elevator was gross.
Comment from Hotel Management
Aug 30, 2017 by Heather, Hotel Management
The WoodSpring Suites’ team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.