Ratings based on 4,352 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Wonderful service

Posted Feb 14, 2018
Room was very clean staff was very helpful. Atmosphere was wonderful. ligjtening inside ans out was adequate gwlt safe
Comment from Hotel Management
Feb 18, 2018 by Sam's Town Las Vegas, Hotel Management
I’m so glad that your experience was excellent! If you have any tips on how we can improve it, please let us know. Please come back again, soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome, clean place.

Posted Feb 13, 2018
Pros: Loved seeing security guards, Nice place. Clean
Cons: Didn't care for the bed much, but room was clean and smelled fresh
Enjoyed the staff, everyone was very nice. Stepped in to help us with my father in-law who is in a wheelchair. Had newly released movies in the theatre. I am glad the pool was open. Not too crowded. Enjoyed TGIFridays and the Poker Bar. Super nice and attentive bar tenders.
Comment from Hotel Management
Feb 17, 2018 by Sam's Town Las Vegas, Hotel Management
Thank you for visiting us! We’d love to have you visit again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice casino/hotel

Posted Feb 12, 2018
Newly renovated rooms. Very nice. Enjoyed the jacuzzi. Had great meal at the Angry Butcher
Comment from Hotel Management
Feb 16, 2018 by Sam's Town Las Vegas, Hotel Management
Thank you for visiting us! We’d love to have you visit again.
5 out of 5
Recommended
for Everyone
by A verified traveler

A Hidden Gem

Posted Feb 11, 2018
Needed a hotel off the strip and booked this hotel. It was a good choice. Close to freeway,10-15 mins away from strip. Clean and lots of amenities. Staff was very friendly and helpful. Very family friendly. My daughter loved it there. Totally recommend this place.
Comment from Hotel Management
Feb 12, 2018 by Virginia, Hotel Management
Thank you for visiting us! We appreciate your comments and look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

The whole package

Posted Feb 10, 2018
Hotel is off the strip, but there's plenty to do. Lots of food options plus a movie theater and bowling alley are on site. Beds were comfortable and room was spotless. Also, they have smoking rooms.
Comment from Hotel Management
Feb 12, 2018 by Virginia, Hotel Management
We’re so glad that you enjoyed your visit! Come back to see us again soon and we'll work on showing you a 5-star time!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean heated pool ..

Posted Feb 10, 2018
love the zen feel .. el evators are quick .. plenty of restaurants
Comment from Hotel Management
Feb 12, 2018 by Virginia, Hotel Management
Thank you for visiting us! We appreciate your comments and look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Only one issue observe from many positive ones

Posted Feb 4, 2018
One issue: This larger beautiful has everything Las Vegas hotel has very poor non existence Taxi service At 09:30 I requested a taxi From their valet service apparently all they do is push a button in there office and tell you to wait and a taxi will come. Ok now you wait after 10 minutes you ask valet they say Taxi will come as they pushed there button. You wait another 10 minutes again you ask again they say they will push a button I say please give me a Taxi phone number they say they do not have the number now we waited 30 minutes my wife starts to cry one of the Valet guys ask her what’s wrong she says all she wants is a taxi to go to airport and all you guys do is push a stupid button and tell us to wait This valet guy then calls someone and says that a yellow cab will arrive in 6 minutes so after 36 minutes we did get a taxi Conclusion Why can’t Sams town have a direct line taxi phone so anyone can call and request a taxi or even post 2 or 3 different taxi numbers on valet window so a person can call their own taxi
Comment from Hotel Management
Feb 12, 2018 by Virginia, Hotel Management
Brian- Thank you for your visit and your generous review. I'm glad to know you enjoyed your visit, but I am very sorry that this last part of your trip was not up to our expectations. I shared your suggestion with the person in charge of Valet, as I believe it is a very good one. Thank you so much for taking the time to let us know. We all hope you had a safe trip home and that you will consider visiting us again very soon.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Feb 4, 2018
An excellent stay! Friendly staff and easy check-in.
Comment from Hotel Management
Feb 5, 2018 by Virginia, Hotel Management
Please come visit us again! We’d love the opportunity to treat you to another 🌟🌟🌟🌟🌟 experience!
5 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Nice hotel off the strip, great choices for food.

Posted Feb 2, 2018
Quick stop on the way home from Disneyland, we always stay at Sam's Town!! They always have rooms for a good price and you don't pay all the B.S. fees for parking and extra people that the Strip hotels now charge. Hotel is clean, rooms are big and comfortable, staff is friendly and plenty of Security to make you feel safe. We will be back soon !
Comment from Hotel Management
Feb 5, 2018 by Virginia, Hotel Management
Please come visit us again! We’d love the opportunity to treat you to another 🌟🌟🌟🌟🌟 experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Great Room overlooking Mystic Falls

Posted Feb 1, 2018
Location: It is east of the strip and part of older Las Vegas. There are other nearby local casinos and it is off of Boulder Highway scenic route.
My room was nice and clean. I asked for a room with a view of the falls and that was nice. The only thing was when they had the show for the falls it was a bit louder than I expected. Sometimes the spectators were loud but it didn't last very long.
Comment from Hotel Management
Feb 1, 2018 by Virginia, Hotel Management
Thank you for visiting us! We appreciate your comments and look forward to seeing you again soon.