Ratings based on 51 Verified Reviews

3.4 out of 5
89% of guests recommend
3.7 Room cleanliness
3.4 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Mar 22, 2018 on Hotels
Hotel had a few issues like no irons or ironing boards that they can bring to your room instead you have to go to a common room on the 4th floor with only 4 boards and irons which has to be used with all visitors at the same time so you have this long que or you have to keep going up to see if it's free to use. Some rooms don't even have air cons and the ones that do have units don't work or just blow air. Ordering room service is risky if you ask me, i thought i would play it safe and order a toasted cheese and tomato, how bad can that be well if you like hair toasted with your sarmie then cool. Complain and it took then over an hour to come to my room just to check if i was telling the truth then they would consider where they went wrong and how they would fix it. WHAT A JOKE. Staff there are very untrained. I will never go back there.
1 out of 5
by A verified traveler from Tennessee

STARTED BAD GOT WORSE

Posted Feb 22, 2018
Pros: The food and staff were good
Cons: Organization
Hotel was booked and lost my reservation booked through Expedia. After I showed them my confirmation email the desk clerk made three trips back to see her manager. I told her I was not trying to be difficult I would call Expedia and let her manager work it out with them. I ended up in a room by the loud road wit a broken air conditioning unit and a safe that did not work. I had prepaid or I would have gone elsewhere.The manager of the first desk clerk should have come out and talked with me.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Great hotel close to the beach

Posted Feb 2, 2018
Following the GPS to locate the hotel was easy. Staffs were glad to assist with our luggage and were friendly and polite. We were given a room with balcony and facing the sea which was awesome and room was spacious and clean. Bed was very comfortable and we had a good night sleep. Would definitely recommend to friends and other travellers.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 19, 2017 on Hotels
3 out of 5
by Rory

Posted Apr 20, 2017 on Hotels
Good business short stay hotel.
4 out of 5
by Sibusiso

Posted Mar 26, 2017 on Hotels
Sea views were great. Great location. Desk reception not so great though
4 out of 5
by Brenda

Brenda

Posted Mar 23, 2017 on Hotels
We enjoyed our stay. Staffs were friendly and quite helpful. Ocean view was just perfect!
2 out of 5
by David

Not worth the rates asked

Posted Feb 13, 2017 on Hotels
The hotel is in bad need of an overall renovation. The bedroom a/c made more noise than actual cooling. Way overpriced for what you get.
3 out of 5
by A verified traveler

Convinient but staff are not proud to do their job

Posted Feb 5, 2017 on Hotels
ordered room service which never arrived. Reception staff are very unprofessional.
4 out of 5
by Elouise

Posted Jan 31, 2017 on Hotels
Very convenient for the Ironman, will use you again