Ratings based on 382 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Kalamazoo

Nice place. Updated, clean, friendly staff

Posted Aug 22, 2017
Nice lobby with snacks and cocktail bar. Attentive, friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Location was so close to venue I was able to walk!

Posted Aug 11, 2017
Clean, friendly staff and nice rooms. The location was perfect for the event I was presenting at and there were a number of restaurants close. Quiet rooms and everything required for a pleasant business trip.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 19, 2017 on Hotels
3 out of 5
by A verified traveler

Just Ok

Posted Jun 19, 2017 on Hotels
Hotel is dated. Needs new beds & carpet at the very least.
2 out of 5
by Andrew

Continue to the next exit on the freeway.

Posted May 23, 2017 on Hotels
Heavy chlorine smell throughout the facility... surly front desk support... damp and mildews carpets and bedding... cable television not functioning at all, and no one in management thought that was a problem.
4 out of 5
by Beth

Could use better cleaning

Posted May 19, 2017 on Hotels
The room was non-smoking but smelled of smoke. Front desk said they would put a machine in to purify the air. Didn't help. No compensation made. Also floor was not vacuumed during 3 night stay.
3 out of 5
by A verified traveler from louisville, ky

Misleading

Posted May 15, 2017
Every Garden Inn that I've ever stayed in has been super nice!!! This one was very disappointing compared to the ones in the Chicagoland area. The bathroom and bedroom were nasty and my "room with a view" consisted of bright lights outside my window and no black out curtain to shield it. So it constantly looked like daytime in my room. Would not stay here again
5 out of 5
by Claire

Quick trip

Posted May 1, 2017 on Hotels
Friendly staff and quick checkin!
4 out of 5
by Janet

This traveler left a rating score only Posted May 1, 2017 on Hotels
2 out of 5
by Vickie

This traveler left a rating score only Posted Mar 20, 2017 on Hotels