Ratings based on 52 Verified Reviews

3.4 out of 5
75% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from MA

In town for a wedding

Posted Dec 1, 2016
Conveniently located to the venues we needed to access. The staff were polite and efficient.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Under Renovation

Posted Nov 15, 2016
Pros: For the price paid and Location to the event we were there for it was OK
Cons: The rooms are very dated-especially the bathroom but it appears these concerns are being addressed. We planned to leave early Sunday morning & met our friends for breakfast @ 7am. Ny husband asked the front desk person if they were having bagels as they were not out yet. His reply was they'd be out. He never said he'd check on it or offered any further assistance9.
Location: Location was perfect for what we needed - a place to change clothes and get a good nigh's sleep
Comment from Hotel Management
Nov 17, 2016 by Danny Patel, Hotel Management
Dear Guest, Thank you for your business and we appreciate your time to review us.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Occoquan, Virginia

Convenient, quiet, comfortable and clean ,

Posted Oct 11, 2016
Location: Sagamaore Hill , Planting Fields, Oyster Bay
Our room was recently renovated and on a par with those at twice the rate. The hotel is conveniently located yet amazingly quiet as it backs up to an upscale residential community. The one negative comment would be the " continental breakfast" Its an insult to breakfast and the continent. Laughably small styro cups for coffee dispensed from a dated machine. Instant coffee in 8 oz cups and a banana would be an improvement But overall - B+ and will def return
Comment from Hotel Management
Oct 12, 2016 by Danny Patel, Hotel Management
Dear Guest, Thank you for your business. We are updating our breakfast area currently, once completed you wont have a negative comment. Hope to see you in future.
3 out of 5
by A verified traveler

Ok value for the area.

Posted Sep 22, 2016
Under renovation. Our wing had a funky odor. Staff was very friendly. Price was OK relative to the area.
Comment from Hotel Management
Oct 12, 2016 by Danny Patel, Hotel Management
Dear Guest, Thank you for your business.
2 out of 5
by A verified traveler

Posted Sep 16, 2016
Rooms just don't feel clean and don't know if they change the bed linens
Comment from Hotel Management
Sep 18, 2016 by danny, Hotel Management
Dear Guest, Thank you for your business. We change all the linens and towels daily including service rooms. We are extremely sorry for the inconvenience and will make sure will not happen in future.
2 out of 5
by A verified traveler

Posted Aug 22, 2016
The hotel is apparently undergoing renovations, but the room had a terrible odor, the air conditioner was noisy, the continental breakfast was pathetic, and the bathroom tiny. The individual manning the front desk never smiled or said thank you and seemed surly.
3 out of 5
Recommended
for Everyone
by A verified traveler from vt

Pleasant hotel but bad bathroom

Posted Aug 8, 2016
Terrible bathroom. Vanity hanging off wall. Wood base on walk in walk in shower all rotted
Comment from Hotel Management
Aug 9, 2016 by Danny Patel, Hotel Management
Dear Guest, Thank you for your business. We are taking care of the issues in your review. We appreciate you bringing to our attention.
2 out of 5
by A verified traveler from Binghamton, NY

Reasonably priced

Posted Aug 1, 2016
The room itself was ok but there was an extremely musty smell. I believe it originated from the air conditioner but even with it off, the room smelled. Bathroom was a bit small. Continental breakfast was ok.
Comment from Hotel Management
Aug 1, 2016 by danny, Hotel Management
Dear Guest, Thank you for your business. We appreciate you letting us know your concerns and we will take care of it. Hope to see you again in future.
1 out of 5
by A verified traveler from Philly

Outdated a/c smelled bathroom unsafe

Posted Jul 18, 2016
Room and hotel was outdated but room was clean and it looks like they are starting to upgrade but have not done rooms yet. Even though room was clean the a/c had weird smell. Barhroom tiles were really slick and shower curtain did not keep water in shower so while husband was trying to clean up water he slipped and scraped his shoulder and cut his back on a ueven tile. Caused 6 inch gash and we spend hour in urgent care getting tetanus shot and getting gash cleaned out and treated.
Comment from Hotel Management
Jul 20, 2016 by Danny, Hotel Management
Dear Guest, Thank you for your business and we are sorry for any inconveniences. We hope our guest is doing fine now. We were not notified about the inconveniences during your stay otherwise we would done everything in our limit to take care of you. Please accept our hearty apologies and hope to see you in future.
3 out of 5
by A verified traveler

Ok just for one night stay

Posted Jul 16, 2016
Recommended by someone else because of close proximity to colleges. Room was very humid. small bathroom. Room is a bit tired and dated with furnishings. They're renovating now so we tried to take that into consideration but not sure if the rooms were already renovated or were going to be? Seems like renovation was in common areas. Our room was not. staff was not friendly at check in or check out. Never made any apology for inconvenience of renovation . In AM the main lobby was blocked off from room hallways & you had to exit the hotel & go around front of building to check out etc. This would have been ok if they had at least said " hey sorry for the inconvenience" but they didn't. I would at least say " hey you can see we are doing work so please be careful etc" , there were def lots of tripping hazards with floor differences at entrance etc. just seemed odd not to remind people of it, especially elderly etc. Breakfast was just ok. No cereal filled in in dispensers etc. we asked about this & it never got filled up. Just not somewhere I would stay again unless there was no where else since it was pricey. They're trying to be charming but they aren't pulling it off at this point.
Comment from Hotel Management
Jul 29, 2016 by Danny , Hotel Management
Dear Guest, Thank you for your business and your input. Once, the renovation is done it will have its own charming look. Hope you will see in future.