Ratings based on 3,676 Verified Reviews

3.6 out of 5
73% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Phoenix,AZ

should have known from the price why so cheap

Posted Nov 20, 2017
Pros: cheap/location
Cons: remodel
Location: right off the strip
room smelt bad, bed uncomfortable. furniture old with stains. ac/heat didnt work properly. hotel also held a $330 deposit on top of my $180 total stay price. really??? there is nothing to even put a deposit on at this hotel. was told only $150 deposit at front desk. landscaping was dead and not maintained very well. and in the direct flight path of the airport = super noisy. I think many people actually lived here rather than guests
3 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Bath tub peeling

Posted Nov 19, 2017
Ok experience, had to request a micro wave, carpet stained, bathtub and bath walls are peeling paint, all the ice machines where empty. Our freezer needed to be defrosted.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2017
Nice place. Could use some paint and fixup here and there. Big letdown was the airport shuttle which is why I chose this hotel in the first place. Shuttle doesn't run until 7 am and my flight was at 8 so I had to take a taxi. No casino which means the place didn't reek of cigarette smoke. Staff was polite and helpful. Room was very nice. Nice and close to the airport for the early flight.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Very cozy

Posted Nov 16, 2017
Awesome vacation, great accommodations and very friendly staff.
Comment from Hotel Management
Nov 16, 2017 by Sandy , Hotel Management
Thanks for staying with us. We appreciate your feedback!
2 out of 5
by A verified traveler

Dirty room

Posted Nov 13, 2017
Tv did not work in bedroom called and told front desk they said they would send someone to come fix and no one ever showed, also room was so hot considering they take the remotes to ac out of rooms so no way to control temperatures, pull out couch was a old beat up stained mattresses no sheets on it. Overall terrible dirty hotel facility
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Posted Nov 12, 2017
Comfortable. The only I can really say something about is that the pools need to be cleaner.
Comment from Hotel Management
Nov 13, 2017 by Sandy , Hotel Management
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by A verified traveler from san fernando valley

Horrible experience

Posted Nov 12, 2017
All I can say is make sure to check your bank account. I recently stayed here and they charged me several fees that I wasn’t aware of and even when I came home I was still getting charged by Alexis Park. I had to call my bank to stop the charges
4 out of 5
Recommended
for Everyone
by A verified traveler

registration staff very helpful

Posted Nov 11, 2017
Pros: No smoking, good rates
Booking error (we arrived a day earlier) was fixed without penalty by Alexis hotel staff and Expedia. THANK YOU!
Comment from Hotel Management
Nov 13, 2017 by Sandy , Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Posted Nov 11, 2017
The room was large but very poorly maintained. There was a huge lump in the carpet and a few holes. The bathtub was peeling.
Comment from Hotel Management
Nov 13, 2017 by Sandy , Hotel Management
Thanks for staying with us. We appreciate your feedback! We'll work hard to fix the issues you experienced.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2017
It's not a luxury property by any means, but if you're looking for a clean stay off the strip, you could do a lot worse.
Comment from Hotel Management
Nov 13, 2017 by Sandy , Hotel Management
Thanks for staying with us. We appreciate your feedback!