Ratings based on 1,501 Verified Reviews

3.8 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the airport

Posted Nov 30, 2017
Pros: Price, location, staff, fitness room
Cons: Continue with the renovations....
Location: Right by the airport, very close to the strip
We spent our last night in Vegas here because it was very close to the airport and had a free shuttle. Very nice hotel. Pleasant staff. Undergoing renovations while we were there, but looking good. Great fitness room with what looked like brand-new equipment.
Comment from Hotel Management
Nov 30, 2017 by General Manager, Hotel Management
It's always a pleasure hearing from our guests. We're pleased our proximity to the airport was ideal for your needs and that our shuttle services added value to your stay. Our friendly staff will be happy to hear you appreciated their efforts and that you admired our renovations and fitness equipment. Should your adventures bring you back to the area, we welcome you to stay with us again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2017
Bathroom was not clean.The commode had stains. Overall okay.
Comment from Hotel Management
Nov 26, 2017 by General Manager, Hotel Management
While you enjoyed your overall stay with us, we apologize if the bathroom lacked the cleanliness that you were expecting. Please let our front desk team know next time so we can correct any issues immediately. We want your stay to be as close to perfect as possible. In the meantime, housekeeping has been notified; thank you! Join us the next time you're in Las Vegas; we'd love the opportunity to serve you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2017
Great breakfast. Beautiful view. Comfortable stay but can hear banging noise.
Comment from Hotel Management
Nov 20, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your review! We are delighted to see that you had a comfortable stay and we are very grateful for your highlighting of our hardworking and passionate breakfast team. It is unfortunate, however, that some issues with noise were a discomfort. We will alert our maintenance team! Come back and visit us here at the Best Western McCarran Inn on your return to Vegas.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nevada

Convenient to Airport, shuttle driver great!

Posted Nov 17, 2017
Pros: Close to airport, quiet, comfortable. Shuttle great!
Room very comfortable and convenient. Shuttle driver great. Breakfast nice!
Comment from Hotel Management
Nov 20, 2017 by General Manager, Hotel Management
We're honored by your high rating of Best Western McCarran Inn! It's great to know our convenient airport location and courteous shuttle driver were an added benefit of staying with us. It was also our pleasure to provide you with quiet, clean, comfortable accommodations. Many thanks for your warm words. It would be a privilege to have you return.
2 out of 5
by A verified traveler

Location

Posted Nov 17, 2017
Close location to the airport is the only reason to stay here. It is old dark and dirty.
Comment from Hotel Management
Nov 17, 2017 by General Manager, Hotel Management
Dear Laura, Although we're happy that our location near the airport was perfect for the needs of your trip, we regret that other aspects of your stay were less than satisfactory. We're continually improving our guest experience, and we use valuable feedback from our guests to help us target areas for improvement. We hope that you will consider us again in the future so we can provide you with a better experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Stopover to Phoenix

Posted Nov 15, 2017
Pros: Staff, safety!cleanliness
Cons: Nothing.
Location: Just an overnight on the way to Phoenix.
The night check in guy was super kind and friendly after a rough day of travel.
Comment from Hotel Management
Nov 15, 2017 by General Manager, Hotel Management
Dear Darcy, Thank you for staying with us on your way to Phoenix. We're so pleased our friendly staff made you feel welcome and that our clean, safe rooms allowed you to get the rest you needed. If you're in the area again, please come stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from NH

convenient

Posted Nov 6, 2017
Its close to the airport, offering complementary transfers the short distance to the terminal but front desk staff was not helpful when too many people needed to get to early morning flights at the same time. The only meal option without a car was an OK room service.
Comment from Hotel Management
Nov 7, 2017 by General Manager, Hotel Management
Dear Susan, We're pleased to hear that our convenient airport location and complimentary shuttle service met your traveling needs during your stay at the Best Western McCarran Inn. Thank you for the feedback about our front desk team and room service. Our team would be delighted to have you return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2017
Good. Shuttle service good. No problems with anything
Comment from Hotel Management
Nov 8, 2017 by General Manager, Hotel Management
We take pride in offering all our guests the best possible visit, so we're glad you enjoyed your overall stay and that our shuttle service made your time with us even more comfortable. It would be an honor to host you again the next time you're in town.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2017
everything was ok. shuttle to airport is very useful
Comment from Hotel Management
Nov 6, 2017 by General Manager, Hotel Management
Thank you for choosing the Best Western McCarran Inn! We are delighted to hear that our airport shuttle was ideal for making your travels easy and hassle-free. With our convenient location close to both the airport and the attractions, there is always something to enjoy about a visit. Come back soon!
3 out of 5
by A verified traveler from Kingston Pa

Posted Oct 26, 2017
Location: This hotel is directly under the flight path. You can hear jets take off all the time. Hotel does provide ear plugs.
Small room. Low ceiling. Not able to check in early.
Comment from Hotel Management
Oct 26, 2017 by General Manager, Hotel Management
We strive to offer the very best in guest satisfaction, so it's disappointing to read a review such as yours, where we clearly missed the mark; please accept our apologies. However, we appreciate all guest feedback as we extract from our guests' experiences, ways in which we can improve for a better stay next time. Thank you for sharing your experience and our team will aim to provide a more satisfactory visit in the future.