Ratings based on 1,750 Verified Reviews

3.8 out of 5
80% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Location is perfect

Posted Aug 7, 2017
Pros: Best Western standards are reliable.
Location: Las Vegas and the SW desert, not much more to say.
This is a great place for meeting people coming in from different parts of the country before heading out for a trip through out the SW. typical Best Western standards are always a plus in any part of my travels.
Comment from Hotel Management
Aug 7, 2017 by General Manager, Hotel Management
We're honored to have earned your five-star rating of Best Western McCarran Inn! Your continuing loyalty to our brand is greatly valued. We're proud to know we've maintained the high standards you've come to rely on from our properties. It's also wonderful that our location was ideal for you. Many thanks for your kind praise, and we'd be privileged to host you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to strip

Posted Jul 26, 2017
The room wasn't how it looked in the picture but everything else was awesome also the service was great we loved the free breakfast
Comment from Hotel Management
Jul 28, 2017 by General Manager, Hotel Management
Dear Jose, Thank you for choosing Best Western McCarran Inn. Your feedback is much appreciated, and we're thrilled you had a positive experience. We are sorry if there was any misunderstanding related to the room decor. We hope you found the accommodations comfortable and that you got a good night's sleep. Team members will be happy to know their helpful assistance made your stay even better. Starting the day off on the right note is important, which is why we try to offer delicious menu choices for the complimentary breakfast. Please come back and stay with us again the next time a trip to Las Vegas is in your plans.
5 out of 5
Recommended
for Everyone
by A verified traveler from hood river oregon

Only stayed one night and very nice Great service

Posted Jul 25, 2017
Pros: close to airport and the shuttle
Cons: can not think of anything.
Location: great to be off the strip
Great service and room nice breakfast and seating area .
Comment from Hotel Management
Jul 26, 2017 by General Manager, Hotel Management
Dear Bob, It is a pleasure to hear you were impressed by our service during your overnight with us before your flight. We're delighted that our great rooms, convenient location, and delicious breakfast all made for a comfortable experience. Our staff appreciates your positive comments, and we hope you'll come stay with us again the next time you fly out of Las Vegas!
5 out of 5
Recommended
for Everyone
by A verified traveler from Newport News, VA

Nice hotel and close to everything,. Great Stay!!

Posted Jul 22, 2017
Pros: The room was clean and had nice decor. I love the breakfast menu. The staff were very professional and knew the area very well. This hotel is great!
Cons: Offer water in the lobby instead of lemonade..
Location: Great location and close to the strip as well as the airport.
First time on the west coast and the hotel staff were very knowledgeable about the hotels that offered free parking. The staff were very professional. I love Best Western Hotels because breakfast is included with my stay. The room was clean, no offensive odor and filled my room with everything i needed to enjoy my stay. Thank You vey much Best Western McCarran Inn, Las Vegas Nevada.
Comment from Hotel Management
Jul 24, 2017 by General Manager, Hotel Management
Dear Beverly, We hope your first trip to the west coast was fun-filled! It's always a great honor to read such wonderful reviews and we are thrilled we were able to provide you with such a positive experience. We strive to provide guests with clean rooms, a tasty breakfast, and a friendly and knowledgeable staff to assist with any questions about the area. It's also wonderful that our convenient location was able to meet all of your needs. Thank you for your five-star review! We can't wait until your next trip out West and hope you'll choose to book with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ogden, UT

Close to UNLV

Posted Jul 19, 2017
Pros: Great amenities!
Cons: The only drawback I saw was that housekeeping did not come to my room every day. Otherwise, it was outstanding.
I was there for the NBA Summer League, and the hotel was very conveniently located near UNLV. I really liked the hotel, and I plan to stay there again next summer.
Comment from Hotel Management
Jul 21, 2017 by General Manager, Hotel Management
Dear Charlotte, We are thrilled to hear that you enjoyed your stay at Best Western McCarran Inn. Thank you for providing us with valuable feedback. It is great to know that you were able to enjoy our numerous amenities. Our proximity to UNLV is indeed very convenient for many guests. We are sorry to hear that housekeeping did not come to your room daily. Luckily, this is an easy issue for us to fix! Thanks again for your thoughtful review. We look forward to seeing you next summer!
1 out of 5
by A verified traveler

Two words...

Posted Jul 11, 2017
Bed bugs. Left the hotel covered in bites and was offered alcohol wipes as a gesture of apology. I really don't complain about little things, but something like this is not only disgusting, but also unhealthy. And the disregard the staff had about it when I told them was also concerning.
Comment from Hotel Management
Jul 13, 2017 by General Manager, Hotel Management
Dear Schuyler, Thank you for coming to us with your concerns. We strive to provide a great experience for every guest and are very concerned about the issue you encountered during your visit. These matters are taken seriously, and we sincerely apologize for making you feel otherwise. Our pest maintenance team has been contacted while the room in question was closed until passing inspection. We encourage you to contact us directly if you have any unresolved questions. It is our hope that the rest of your travels were pleasant. Your feedback is appreciated. Given an opportunity, we'd love to deliver the enjoyable stay you deserve.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very warm and friendly hotel!

Posted Jul 8, 2017
We arrived very late. Staff was very friendly and professional!! Breakfast was wonderful and the grab bags.....what an excellent idea!! Grab bags should be incorporated at every hotel as well as the refreshing lemon water!! I will definitely stay at one of your Best Westerns again!! Traveling with children can be so hard and Best Western made it a whole lot easier!! Thank you!!
Comment from Hotel Management
Jul 11, 2017 by General Manager, Hotel Management
We understand the joy and stress surrounding traveling with kids, so we are thrilled to hear that our grab bags and complimentary breakfast made your travels easier. We appreciate your recognition of our hard working staff, and we hope that you and your family will join us again the next time you are in Las Vegas.
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryville, TN

Close to Airport

Posted Jul 2, 2017
Pros: Location, cleanliness
Cons: Earlier Shuttle to Airport
Location: Excellent restaurant (Coco's Diner) is within easy walking distance.
Excellent location; convenient to airport. Facility was very clean, and the staff was professional and helpful. The only negative is that the earliest shuttle to the airport they offer was 5:00am. I took Uber instead, leaving at 4:30am.
Comment from Hotel Management
Jul 5, 2017 by GM, Hotel Management
Dear Tom, Thank you for staying at Best Western McCarran Inn. We are thrilled that you found our convenient location to be suitable for your trip. We love knowing we were able to provide our guests with comfortable, well-appointed accommodations and friendly customer service, all next to a number of Las Vegas restaurants and attractions. We are very sorry for any inconvenience due to the hours of the shuttle; we do our very best to provide as many complimentary accommodations as possible. We hope that you will come and stay with us again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from P

Good value

Posted Jun 26, 2017
Moved from Expensive Cosmopolitan where water was $4 a bottle and no extras in room. No free shuttle. This BW had fruit & lemon water in the foyer, tea/coffee maker etc in room. Suggestions for food delivery turned out to be quite satisfactory. It was 117 degrees so as there was nothing interesting around I was happy to stay in A/Con before the FREE shuttle. Good for an overnight.
Comment from Hotel Management
Jun 29, 2017 by General Manager, Hotel Management
Dear Dorelle, Thank you for the feedback. We are happy that you had a pleasant stay with us and found value in our accommodations and services. We know that the weather here can be downright brutal, by offering complimentary shuttle and drinks are our way of making you feel more comfortable and refreshed. Hopefully, we will see you again on your next visit to Las Vegas!
5 out of 5
Recommended
for Everyone
by A verified traveler

Loves it! For a last minute stay I was delighted!

Posted Jun 26, 2017
The distaff was friendly, room was clean, and they provided a shuffle from the airport. Location was great, too.
Comment from Hotel Management
Jun 27, 2017 by General Manager, Hotel Management
Our team at the Best Western McCarran Inn thanks you for your stay and your kind words. We pride ourselves on providing clean, comfortable, and quiet accommodations just minutes from the airport. With our airport shuttle, guests can have some peace of mind in all the uproar of travel. Thank you for your five-star review and we hope to see you again!