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Reviews of Hampton Inn Portland East

3 out of 5
Hampton Inn Portland East
3039 NE 181st Ave, Portland, OR

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 846 reviews" "
Rating 8 - Good. 228 out of 846 reviews" "
Rating 6 - Okay. 68 out of 846 reviews" "
Rating 4 - Poor. 19 out of 846 reviews" "
Rating 2 - Terrible. 26 out of 846 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Darrell

Traveled with family
Liked: Staff & service, property conditions & facilities
Price was affordable. Our room was clean. Staff was friendly and helpful. Outside our window was a parking lot that had lighting. The curtains did not block out the light. Our room was not dark. I was not happy with the comfort of the bed and pillows.
Stayed 1 night in Apr 2024
Response from Lincoln Wakefield, General Manager on Apr 16, 2024
Sir,My sincere apologies for the lighting issue. If you don't mind, could you possibly advise me of the room you stayed in, as I would like to make every effort to resolve this issue.Unfortunately, the review only offers me your first name. If possible, could you provide and date(s) of stay, as well as your last name.Again, thank you for your feedback.Sincerely,Lincoln WakefieldGeneral Manager

10/10 Excellent

Andrey, riverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Tama

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Crystal, Wapato

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Mar 2024

10/10 Excellent

Teresa

Stayed 2 nights in Mar 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The standard of Hampton Inn is always the same from all properties. Trustworthy and an easy decision to stay where ever I find them.
Stayed 1 night in Mar 2024

4/10 Poor

Madhu

Disliked: Cleanliness, staff & service, property conditions & facilities
No one pickup the phone, poor breakfast service, cold hot water for tea. Bath towels had hair on them. No closet space.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert Tyrone, Santee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great service and quiet.
Stayed 4 nights in Feb 2024

8/10 Good

Robert, Santee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here, great staff and quiet.
Stayed 4 nights in Jan 2024

10/10 Excellent

Gina, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Alice

Liked: Staff & service, property conditions & facilities
Na
Stayed 1 night in Feb 2024

2/10 Terrible

Sandra, Portland

Stayed 1 night in Jan 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room close to the airport and many dining options but far enough off the beaten path that it’s quiet. Staff at check in were really nice and the breakfast selection was good with them refilling often too. The area around the hotel was a little sketchy for me, but so much of Portland is like that now and they did have two security vehicles out front in the parking lot. I’d stay here again if needed!
Stayed 1 night in Jan 2024

2/10 Terrible

Brandon

Don’t forgot your Visa card
I didn’t get to stay here. I paid for the room online but didn’t bring my card with me. I had to stay at another hotel that took cash. I’m still waiting for a refund from this place.
Stayed 1 night in Dec 2023

8/10 Good

Jeff

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Jamyang

Traveled with family
Liked: Cleanliness, property conditions & facilities
The TV and Microwave outlet in the room got short circuited the last night we were there. Staff offered to move us but only had a king available. So we declined.
Stayed 2 nights in Dec 2023

2/10 Terrible

Sherry

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t add more. This stay was disaster!!!! Dirty bedding dirty bathrooms and noisy room. Don’t recommend to stay here.
Response from Lincoln Wakefield, General Manager on Dec 6, 2023
Sherry,Thank you for your comments associated with your recent stay.I'm sorry we were unable to meet your expectations.Wishing you and yours a Happy Holiday Season.

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would've loved to have daily room room refresh with our beds made and all new towels provided
Stayed 2 nights in Dec 2023

8/10 Good

Brahm

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10, will be back.
Stayed 2 nights in Nov 2023

10/10 Excellent

Julie

Liked: Staff & service, property conditions & facilities
It's convenient for our destinations.
Stayed 1 night in Nov 2023

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in Nov 2023

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place. Area is a little seedy after dark. Traffic is heavy most of the time, but that's expected in most big cities. The hotel is quiet and clean.
Stayed 4 nights in Oct 2023

8/10 Good

Alicia

Stayed 3 nights in Oct 2023

10/10 Excellent

Justin

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. The hotel was clean. The cleaning crew was excellent. The food was not very good. The bed was too hard. But, overall, we felt safe, it was clean and the people were very nice.
Stayed 3 nights in Oct 2023

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The stay was great. We did have a small problem with ants but it was taken care of quickly, Breakfast is always great. Nice choice of hot or cold food. We forgot our bathing suits this time so we were unable to spend time in the pool and hot tub. Staff was very helpful.
Stayed 1 night in Oct 2023

2/10 Terrible

Dr. Gabriel

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gresham
Everything was good, Great breakfast
Stayed 1 night in Oct 2023

8/10 Good

Aleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean, personnel are nice and responsive. The bed and pillows not very comfortable. Overall A-.
Stayed 1 night in Oct 2023

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

richard

Business traveler
Liked: Cleanliness
Disliked: Staff & service
TV did not work. No one there to service it. No mention of trading rooms
Stayed 1 night in Sep 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

6/10 Okay

Ryan

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Liberty

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden fees
Stayed 2 nights in Jun 2023
Response from Lincoln Wakefield, General Manager on Sep 5, 2023
Thank you for your comments associated with your stay. My apologies but we do charge for guests traveling with pets. Please note that though we do allow pets, as outlined on Expedia as well as the Hilton Website, there is a charge associated with traveling with pets.

8/10 Good

Hyeman

Stayed 1 night in Sep 2023

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

David

Traveled with family
Disliked: Cleanliness
For a Hampton Inn, this is probably the worst one I have stayed at. I usually like to pick Hamptons because they are usually a step above others but still somewhat affordable. This one was dirty. The rooms weren't really clean and the breakfast area wasn't clean. The desk staff was mediocre at check in and absent in the morning. The area is down right scary. The do have about a million security cameras in the parking lot and hotel with a tv screen showing the angles at the front desk.
Stayed 1 night in Aug 2023

10/10 Excellent

jakyung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room.
Stayed 1 night in Aug 2023

10/10 Excellent

Viridiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front desk staff. Very helpful. Complimentary breakfast was a disappointment. At 830 (open until 10) there was almost nothing to select. one person working to replenish items and not very quickly.
Stayed 1 night in Jul 2023

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

beverly, coeurdalene

Liked: Cleanliness, staff & service
Close to park for family reunion
Stayed 2 nights in Jul 2023

2/10 Terrible

Fangxiang

Stayed 1 night in Jul 2023

10/10 Excellent

Jessaris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought overall the property was very nice. Newer looking and nicer overall look. Food and sevice were great as well. Staff was pleasant and always willing to help. They fixed the blinking light in the bathroom righ away. The only thing i thing i would fix is the bathroom door. Its a sliding door but i felt like it wasnt very secure and it faced the beds which would have been designed better towards the entrance door for better privacy. Other than that most of the amenities and room itself was comfortable.
Stayed 2 nights in Jun 2023

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was fine overall. The green tinted tv was alittle off-putting.
Stayed 1 night in Jun 2023

4/10 Poor

Melissa

Disliked: Staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Melinda, Philomath

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was not interested in customer service. Very disappointing.
Stayed 1 night in Jun 2023

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were provided with an ample amount of towels right from the beginning. The room was spacious and had a very relaxing atmosphere. We thoroughly enjoyed our stay there.
Stayed 1 night in Jun 2023