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I would say that the utility of this hotel is excellent as it's walking distance to loads of things and a quiet street. Didn't hear any noise all night. The front staff were awesome and accommodating and were very welcoming. I will say that I don't care for the sliding barn door design of the bathroom ...
Top notch hotel and easy access to all New York has to offer. Met a celebrity in the elevator and overall the hotel was top notch. The room was huge and great city view. Beds could be a little softer but that's about it.
Overall, my experience at this hotel is very good. The staff was very friendly and helpful, but the sound proof is quite poor, which is my only complaint about this hotel.
Very good location, just off 5th Avenue two min walk from grand central station. Lovely but pricey coffee shop just up the road. Room clean and comfortable with all the basics. Shower not a bath which was disappointing. After being on my feet all day walking round Manhattan a lovely soak in a bubble ...
I’ve stayed at this hotel twice during my trips to New York City. It is close to all that Times Square has to offer. The hotel staff are extremely friendly and the rooms are amazing. We had a cute little view on the 4th floor. I have no complaints about this hotel!
I love to stay at this hotel! It is comfortable, the people are great and it is in a perfect location for me to get to all my appointment when I come into New York City.
No complaints at all. Comfy, clean, quiet, and good location.
All things considered, a good overall experience. Convenient to Mt. Sinai, congenial and courteous staff, clean and good value for the money. Called the desk for a 5:45 a.m. wake up call which was never executed.
Enjoyed our stay especially as the Waldorf Astoria is closing
Great location with coffee shops, restaurants and delis within a block. Most of the staff was pleasant and helpful. The bed and pillows were very hard but there’s a pillow menu in the room and you can order softer options and they’ll bring them to your room. Very cute, clean and convenient hotel. ...
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