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Norma at the front desk was excellent in helping me combine two separate reservations and finding a nice room. Love passing the word on regarding excellent service from staff because it's becoming so rare these days!
Lotte New York Palace$170Lotte New York Palace$170
Enjoyed our stay especially as the Waldorf Astoria is closing
Staff was very friendly. The hotel is clean and modern. Excellent location!
Hard to criticize. The location is superb. The staff are attentive and helpful. The breakfasts are silly expensive, but good. The bathroom in our room needed updating. Having said these things, I'd stay there again.
Hotel Plaza Athenee$299Hotel Plaza Athenee$299
We had a lovely room which was cleaned daily with lots of amenities. It was in a very quiet area but close enough to all the action. Staff were very friendly and professional. Would definitely recommend to friends and family.
The hotel is in a great location right across the road from a beautiful private park that hotel guests have access to. The only drawback is that a staff member must open the gate when you enter and you need to phone for them to come and let you out.
Gramercy Park Hotel$299Gramercy Park Hotel$299
Wonderfully refurbished rooms. Top notch bar. Famous power breakfast to see and be seen. Best staff in the City.
Loews Regency New York Hotel$239Loews Regency New York Hotel$239
One of my favorite hotels in NYC. Very close to Grand Central Station.
The Roosevelt Hotel, New York City$125The Roosevelt Hotel, New York City$125
Note: We stayed at one of their smaller rooms. Overall stay was nice with some minor inconveniences: No refrigerator or microwave in our room. No ice machine on the floor. Room was very dark. Room was almost too small. Room service was very prompt with delivery of ice or a electric water heater ...
very slick and chic, some of the black interiors is a bit much and the room would have benefitted from somewhere comfortable to sit. fairly sophisticated interior and great amenities
A very friendly, clean and convenient hotel. Close to restaurants as well as the Metro for travelling around Manhatten Island.
There with my godchild as a trip for graduation. The staff at the Kimberly were attentive and welcoming. In particular were Jorge and Ralph who were wonderful. The room was okay, quiet and comfortable. We would recommend this hotel for anyone staying in New York City! I would also recommend contacting ...
The Kimberly Hotel$218The Kimberly Hotel$218
My daughter and I arrived late Friday night and check in was fast. When checking in, I asked if a room with 2 beds was available and they generously provided us with a suite at no additional cost. The room was clean and the bed was very comfortable. The Benjamin is in the perfect location. Easy walk ...
For such an expensive hotel, I didn’t find the staff particularly helpful. They made me call Expedia to shorter my stay instead of just doing it for me. They only had one luggage guy so we had to wait for 15 min for him to finish helping another group of guest until he would help get our luggage. ...
The Lowell$496The Lowell$496
All staff was very helpful. Concierge available at late hours and knowledgeable. Upon check-in we were not told about daily destination fee which a manager deleted when we complained upon check-out so check your bill when you leave.
The Westin New York Grand Central$167The Westin New York Grand Central$167
Great location, snappy furnishing, large room windows offered wonderful views, The street-and adjacent building light poured in even with the curtains drawn - almost impossible to sleep at night. Very friendly - although forgetful staff . Had to ask 3 times for a blanket and we received no wake up ...
Hotel 48LEX New York$175Hotel 48LEX New York$175
The plumbing in this hotel is loud. Probably a water pressure problem. Whenever the room next to us took a shower you could here the whistle of the water loud. Yes, the water does come out strong but that is where the noise comes from. The staff were OK, I was surprised that they can't break a 20 ...
W New York - Union Square$199W New York - Union Square$199
Room quiet, large and secluded. Bathroom (shower with tub) superb. Great staff. Wonderful location.
All that you would expect from a four seasons property. Friendly knowledgeable staff, great accommodations.
Four Seasons Hotel New York$808Four Seasons Hotel New York$808
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