Ratings based on 461 Verified Reviews

3.6 out of 5
65% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Silver Spring, Maryland

Maybe in another era...

Posted Nov 8, 2017
Pros: The lake and the game room was actually the best part. My beau and I took full advantage of the activities available to us on the property.
Cons: Décor and food! We had breakfast our first morning there and it was extremely disappointing and certainly not worth the price.
Location: The town is a desert town, tons of shut down businesses and the closest mall- if you can call it that, is over 30 mins away. And that's about it.
Although relatively local for us, (3.5 hrs) it felt like we were in a time warp. The décor was beyond outdated and campy. None of the leaves had been raked, my beau used his feet to clear a path to our room door! And as for the heart shaped Jacuzzi in the room- brown water came out of the faucet! If the breakfast we were served is any indication, do NOT get the meal plan. Totally NOT worth it. Instead, visit the 'Three Amigos' Mexican restaurant directly across the street, very good and authentic Latin food. My beau and I mad the best of our time there, and had the most fun in the game room where we played basketball, ping pong, mini gulf, and shot pool. But we won't be going back nor recommending it to others.
Comment from Hotel Management
Nov 10, 2017 by Manager, Hotel Management
While we're glad to read you enjoyed the lake and game room, we're disappointed you were not satisfied with the decor and the food. We actually have photos on our site that allow you to preview what you can expect with our resort and better determine if the style of our resort is or isn't for you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fun time for couples

Posted Nov 6, 2017
Comfortably hidden in the Poconos. Quiet when you want it to be and lots to do. My wife and I enjoyed being able to unwind here while soaking in our private Jacuzzi.
Comment from Hotel Management
Nov 8, 2017 by Manager, Hotel Management
We love that you had a fun time and your wife enjoyed being able to unwind in your suite with your private heart-shaped whirlpool. We hope to see you two again soon!
1 out of 5
by A verified traveler

Step above a motor lode

Posted Oct 23, 2017
Do not stay in the main building Excessive noise from the club shook the bed until 12:30 am. Chipping paint and ripped wallpaper in the hallway. Mold in the shower stall, stale smell in room.
Comment from Hotel Management
Oct 26, 2017 by Manager, Hotel Management
We're sorry to read you felt your suite was disrupted by noise from our nightclub. We apologize for the inconvenience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for couples

Posted Oct 20, 2017
Went for a few days as a small getaway after or wedding and was pleasantly surprised by the room. It's a little old but still had a blast! Close to Bushkill Falls which is a must see.
Comment from Hotel Management
Oct 23, 2017 by Manager, Hotel Management
We're very happy you had a nice stay at our resort and felt it was a great place for couples to relax and you had a blast. We hope to see you again in the future!
3 out of 5
Recommended
for Everyone
by A verified traveler

It's nice

Posted Oct 16, 2017
They just need to upgrade the hotel to be more modern ,and included free breakfast for so much money
Comment from Hotel Management
Oct 16, 2017 by Manager, Hotel Management
Thank you for your feedback. Guests are able to purchases an all-inclusive package that factors in the cost of unlimited breakfast and dinner during their stay.
2 out of 5
by A verified traveler from New Mexico

Beautiful campus by the lake. dated, needs repairs

Posted Oct 11, 2017
Over priced and out dated. Once a wonderful place no doubt
Comment from Hotel Management
Oct 13, 2017 by Manager, Hotel Management
We're sorry you feel our resort pricing didn't match your experience or expectations. We hope to learn more about your stay and what can be done to improve upon your experience.
1 out of 5
by A verified traveler from Norristown pa

Horrible experience!

Posted Oct 9, 2017
The room was dirty and dingy! The hallway looked like s**t! Looked like a cheap motel with wallpaper peeled and stained carpet! Was not expecting this from a place that charged almost $300 a night! Also..do not stay in the club rooms as you can hear the dj underneath you till 1 am! Never going back! Stayed in rooms for $150 a night that were much better
Comment from Hotel Management
Oct 11, 2017 by Manager, Hotel Management
We're sorry to read you did not enjoy your stay and will share your feedback with the Resort Manager regarding the Club Lodge suite.
2 out of 5
by A verified traveler from chesapeake bay

Outdated - should pay us to stay there!!

Posted Oct 9, 2017
This hotel is in serious need of renovation! The accommodations are more priced for 80-90.00/night. Cheap hotel with cheap furnishings. Shower head and shower was very small and rusting, plastic and metal furnishings The place was gross and only reason I stayed was husband picked it out. Food was mediocre don’t choose steak n lobster unless you want tough, can’t cut thru fatty steak.
Comment from Hotel Management
Oct 11, 2017 by Manager, Hotel Management
We're sorry to read you felt your suite was not properly cleaned and certain aspects were not in working order. We'd like to look into the suite you stayed in so we can address the issues you mentioned right away.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dover, NJ

Relaxing getaway

Posted Sep 18, 2017
It's a great place to go with your spouse, a fun relaxing weekend lots of fun activities to do Staff very friendly and always willing to please :)
Comment from Hotel Management
Oct 11, 2017 by Manager, Hotel Management
We're so happy you had a fun, relaxing weekend filled with many activities and friendly staff. We can't wait to see you back here soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Everything. Was. Great

Posted Sep 13, 2017
Pros: Very inpressive and clean!
Cons: Not one thing in my stay
Location: Very large property much too do
Wonderful! food great room loved the tub. Close too NY every thing staff member were all very great
Comment from Hotel Management
Sep 13, 2017 by Manager, Hotel Management
We love that your stay was amazing and you found no difficulties with anything during your stay. We appreciate the kind words about our staff and hope to see you again soon!