Ratings based on 455 Verified Reviews

3.6 out of 5
65% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for couples

Posted Oct 20, 2017
Went for a few days as a small getaway after or wedding and was pleasantly surprised by the room. It's a little old but still had a blast! Close to Bushkill Falls which is a must see.
3 out of 5
Recommended
for Everyone
by A verified traveler

It's nice

Posted Oct 16, 2017
They just need to upgrade the hotel to be more modern ,and included free breakfast for so much money
Comment from Hotel Management
Oct 16, 2017 by Manager, Hotel Management
Thank you for your feedback. Guests are able to purchases an all-inclusive package that factors in the cost of unlimited breakfast and dinner during their stay.
2 out of 5
by A verified traveler from New Mexico

Beautiful campus by the lake. dated, needs repairs

Posted Oct 11, 2017
Over priced and out dated. Once a wonderful place no doubt
Comment from Hotel Management
Oct 13, 2017 by Manager, Hotel Management
We're sorry you feel our resort pricing didn't match your experience or expectations. We hope to learn more about your stay and what can be done to improve upon your experience.
1 out of 5
by A verified traveler from Norristown pa

Horrible experience!

Posted Oct 9, 2017
The room was dirty and dingy! The hallway looked like s**t! Looked like a cheap motel with wallpaper peeled and stained carpet! Was not expecting this from a place that charged almost $300 a night! Also..do not stay in the club rooms as you can hear the dj underneath you till 1 am! Never going back! Stayed in rooms for $150 a night that were much better
Comment from Hotel Management
Oct 11, 2017 by Manager, Hotel Management
We're sorry to read you did not enjoy your stay and will share your feedback with the Resort Manager regarding the Club Lodge suite.
2 out of 5
by A verified traveler from chesapeake bay

Outdated - should pay us to stay there!!

Posted Oct 9, 2017
This hotel is in serious need of renovation! The accommodations are more priced for 80-90.00/night. Cheap hotel with cheap furnishings. Shower head and shower was very small and rusting, plastic and metal furnishings The place was gross and only reason I stayed was husband picked it out. Food was mediocre don’t choose steak n lobster unless you want tough, can’t cut thru fatty steak.
Comment from Hotel Management
Oct 11, 2017 by Manager, Hotel Management
We're sorry to read you felt your suite was not properly cleaned and certain aspects were not in working order. We'd like to look into the suite you stayed in so we can address the issues you mentioned right away.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dover, NJ

Relaxing getaway

Posted Sep 18, 2017
It's a great place to go with your spouse, a fun relaxing weekend lots of fun activities to do Staff very friendly and always willing to please :)
Comment from Hotel Management
Oct 11, 2017 by Manager, Hotel Management
We're so happy you had a fun, relaxing weekend filled with many activities and friendly staff. We can't wait to see you back here soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Everything. Was. Great

Posted Sep 13, 2017
Pros: Very inpressive and clean!
Cons: Not one thing in my stay
Location: Very large property much too do
Wonderful! food great room loved the tub. Close too NY every thing staff member were all very great
Comment from Hotel Management
Sep 13, 2017 by Manager, Hotel Management
We love that your stay was amazing and you found no difficulties with anything during your stay. We appreciate the kind words about our staff and hope to see you again soon!
3 out of 5
Recommended
for Couples
by A verified traveler from New York

The pool was cold

Posted Sep 11, 2017
Pros: hospitality and room theme
Cons: cleaning and food
Location: nice location with lots of activities in the surrounding area and inside the resort
The Fantasy apple room was nice. It does need a few updates and a better cleaning. The bed was clean and so seamed the jacuzzi-which was a plus. The pool was very cold and even though we call and they stated the pump by the time we left it was still below 75 degrees. I wish I would have requested a room change. The hotel have very nice ammenities
Comment from Hotel Management
Sep 21, 2017 by Manager, Hotel Management
We're sorry to read your pool was not properly heated. We will follow up with our Maintenance Team regarding this to make sure the suite pools are set to the correct temperature.
5 out of 5
Recommended
for Couples
by A verified traveler from NJ

Nice Get Away

Posted Sep 9, 2017
Pros: Location, Accommodations, Amenities, Staff, Grounds
Cons: For the price charged, there should be at least a small Keurig and a small microwave
Location: All within a 20 minute drive right from the resort there are plenty of restaurants and shopping
Great check in/out experience - We stayed in the Fantasy Apple Suite which is an Awesome Room with a Beautiful Lake View from your Private Balcony. I rated the room a 4 instead of a 5 only because on the first night the pool water level was low and very cold. But, the friendly staff did handle the situation and I actually wound up changing rooms. The pool was absolutely perfect in the new room. Also, one more reason why a 4 was because their Electric Sauna was not working...but I never mentioned it to them...it was all really very good. Oh, and I do have a suggestion...for the price that they charge...they could at least have a Keurig in the room (instead of a tiny little coffee brewer) and put at least a small microwave in the rooms. Other than these minor things...room was nice!
Comment from Hotel Management
Sep 11, 2017 by Manager, Hotel Management
Thank you for your feedback. We're happy you had a great overall experience at our resort. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great getaway

Posted Sep 9, 2017
It was a great getaway. Plenty of activities, great food
Comment from Hotel Management
Sep 11, 2017 by Manager, Hotel Management
We're thrilled your getaway was great and you enjoyed plenty of activities and great food. We look forward to your next visit!