Conveniently located, free hot breakfast. OK
Posted Dec 7, 2016 on Hotels
Very mixed. Had emailed to ask about hypo-allergenic bedding (listed as one of their features) and if there was a fridge (as I had seen in some pictures but wasn't listed) and the answer was no to both.
I booked a king room and got a queen (room #2) without any explanation (we were the only guests then). I thought I might have been mistaken and only realized as I was settled in. Towels were stained, bathroom tiled wall with leftover residue of pink conditioner (or else) & stains. Don't think it was cleaned in between guests. Also tiny shelf above the sink barely fits their soap/lotion/etc, let alone anyone's toiletries and not enough place to hang towels for 2 guests. I would suggest a couple of extra hooks and a corner shelf. Room cleaning was completely skipped on the 3rd day. Mattress wasn't great, but these things are very personal. Carpet was rough and floor squeaky and very uneven. Would not have been fun to have guests walking around at night on the room above. Must be hot in the summer but fine in the winter.
On the positive side: outlets everywhere in the room, Apple TV and a massive TV (which I didn't test/use), small fridge (which they fail to mention), friendly breakfast (with cereals, yogurt, fruit, juice, coffee, jams, condiments) and choice of hot full English/vegetarian and toast/coffee refills. Eggs were great! Friendly check-in/check-out with and Adri helped us bring the suitcases upstairs.