Family Room, Ensuite (Multiple Rooms) | Individually decorated, free WiFi
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Reviews of The Old Borough Arms

4 out of 5
The Old Borough Arms
The Strand, Rye, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 190 out of 316 reviews" "
Rating 8 - Good. 100 out of 316 reviews" "
Rating 6 - Okay. 20 out of 316 reviews" "
Rating 4 - Poor. 4 out of 316 reviews" "
Rating 2 - Terrible. 2 out of 316 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Single gazed windows suffer from lots of internal condensation during outer cool days. Lower half of the windows are covered in dense frosting film preventing any view through them. The noise from the light traffic can be heard inside. Water flushing/shower and guest noise from other rooms does enter the room on the middle of the three floors.
Stayed 3 nights in Feb 2024

10/10 Excellent

Alaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really lovely stay at The Old Borough Arms. Lovely hosts who were really welcoming. Made us a great breakfast that set us up for a days wondering around the town and area. Room was very comfortable, warm and well equipped.
Stayed 1 night in Jan 2024

10/10 Excellent

ivona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. there was a mix up with the booking from Expedia and the staff fixed the problem which ended up with us getting an upgrade. This was fantastic. The accomodation is well located, clean and serive is super friendly. Highly recommended
Stayed 1 night in Jan 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Johnny

Stayed 1 night in Dec 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Quirky hotel
This hotel is quirky and quaint. I was staying in Room 8 which was on the ground floor. The room was compact and had all the fittings you might expect. Some drawers, dressing table, TV and coat hooks, but no wardrobe. Quite a nice quirky mirror above the dressing table. While it looked pleasant, it did feel a bit in need of modernizing. The en suite, however, felt very new. The room was quite dark as it backed onto the car port so really didn't have a view nor got much direct light. I didn't have food there, but the cafe looked pleasant. I particularly liked that the hotel building includes a section of the old town wall built in the 14th century. The location is very convenient for all of Rye, and very near some pubs and restaurants.
Stayed 1 night in Dec 2023

8/10 Good

Jill

Liked: Staff & service, property conditions & facilities
Good value for a weekend in Rye, convenient for all local shops and restaurants. Comfortable bed and modern bathroom.
Stayed 3 nights in Nov 2023

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Sarah on Nov 16, 2023
thank you for your review

10/10 Excellent

ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Sarah on Nov 16, 2023
Thank you so much for your review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a great location in town.
Stayed 2 nights in Oct 2023
Response from Sarah on Nov 16, 2023
thank you so much for your review!

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, property conditions & facilities
A warm greeting upon arrival. Great location with pubs and restaurants only minutes away. Lovely fresh and clean room, comfy bed and a great night sleep! 5 stars!
Stayed 1 night in Oct 2023
Response from Sarah on Nov 16, 2023
Thank you so much for your review!

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good check-in, friendly staff, comfortable bed, very clean
Stayed 2 nights in Oct 2023
Response from Sarah on Nov 16, 2023
Thank you so much for your review!

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, great place to stay.
Lovely room with modern bathroom. Friendly staff. Breakfast was excellent. Enjoyed our stay here and would recommend.
Stayed 2 nights in Sep 2023
Response from Sarah on Nov 16, 2023
Thank you so much for your review!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Sarah on Nov 16, 2023
thank you so much for your review!

8/10 Good

Luke

Traveled with partner
Liked: Cleanliness, staff & service
Well located and clean.
Stayed 2 nights in Aug 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to stay in Rye
Great location right next to Mermaid St and really friendly service. Really appreciated being able to have breakfast from the Mermaid Cafe with 10% off as guests of the inn. The only thing was that the walls are quite thin being a historical establishment so you can hear things going on outside the room. Be sure to pack earplugs if you’re a light sleeper!
Stayed 2 nights in Aug 2023

10/10 Excellent

Simon

Stayed 1 night in Aug 2023

10/10 Excellent

Henrik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charming place. Clean and spacious room. Friendly staff and excellent breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Reg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old inn, our room was very clean and in very good condition.
Stayed 1 night in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Gary

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Faith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest host and comfiest beds!
Sarah is an incredible host! She was accommodating for our evening check in and helped arrange babysitting. Traveling with two toddlers isn't easy, but she was so helpful and made us feel right at home. I'll miss their comfortable bed and luxurious bedding. The kids loved bubble baths in the tub. The Tilling Suite was perfect for our family of 4 and a friend who joined.
Stayed 1 night in Jan 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a visit.
Fantastic location, very friendly owner and staff, excellent breakfast.
Stayed 2 nights in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the old centre of Rye , great little outdoor terrace for breakfast/ drinks .
Stayed 2 nights in Aug 2022

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room not friendly for disabled people, no parking at hotel, would stay again
Stayed 2 nights in Jun 2022

10/10 Excellent

Lex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Ann

Stayed 1 night in Jun 2022

10/10 Excellent

Robert

Stayed 2 nights in May 2022

10/10 Excellent

ANA CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not be better!
We loved staying at the Old Borough Arms, the staff were friendly and proactive, the food at the Mermaid cafe was great, especially the breakfast and the ice creams (we got 10% discount for being guests). The location couldn’t be better. The room was clean and comfortable, the toilet was nice and refurbished. We were able to check in as soon as we arrived and they were kind to store our luggage after our check out. We would 100% stay here again
Stayed 1 night in May 2022

10/10 Excellent

Andrew

Stayed 2 nights in May 2022

10/10 Excellent

Sydney

Stayed 3 nights in Apr 2022

10/10 Excellent

Dave

Stayed 2 nights in Apr 2022

10/10 Excellent

Steve

Stayed 1 night in Mar 2022

10/10 Excellent

Anne

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Angelique

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarah is an amazing host and so welcoming. We stayed in a very unique apartment on the top floor of the Old Borough Arms which was spacious and great for families, or even a group of friends. Convenient to all of Rye and lots of character. Would stay again!
Stayed 2 nights in Feb 2022

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 300-year-old guest house built into the centuries-old city walls with knowledgeable, caring staff, a really comfortable bed and an excellent cooked breakfast? What's not to like?! Sarah and her team could not have been more helpful. Not only that, The Old Borough Arms is perfectly placed to explore Rye and the surrounding area, which is full of amazing things to do and see - from the Rye Harbour Nature Reserve five minutes away to the unmissable Romney, Hythe and Dymchurch Light Railway 40 mins' drive away. Thank you, everyone - we'll be back!
Stayed 3 nights in Feb 2022

10/10 Excellent

mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, friendly place with very helpful staff on hand. Warm cosy and clean room. The property is very central with food always during the day available in the Mermaid cafe.
Stayed 3 nights in Nov 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well placed. Comfortable room with easy access from the street. Really friendly staff.
Stayed 3 nights in Oct 2021

10/10 Excellent

Henry

Stayed 1 night in Sep 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property / room was ok for a few days but pretty basic for the price. We only used it for a base to explore the area so we didn't need much.
Stayed 3 nights in Sep 2021

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay if you have a dog.
We really enjoyed our three night stay at the hotel. They are pet friendly, which meant we could take our dog on holiday with us. The room had a kingsize bed, was a good size overall, pleasantly decorated and clean. The en-suite was modern and very clean. The hosts were very helpful and friendly, offering tips on places of interest in and around Rye. Overall, our stay was very successful and I can heartedly recommend the hotel, especially if you are looking for dog friendly accommodation.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Really charming place, great location and friendly staff.
Stayed 3 nights in Aug 2021

6/10 Okay

Miranda

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021