Ratings based on 41 Verified Reviews

3.7 out of 5
71% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Nice hotel.

Posted Nov 22, 2016 on Hotels
Had 1 night in October. Stayed in the skygazer room. Lots of stairs up to the room. Blind on roof window didn't work so no stargazing couldn't happen. This was reported on leaving. A couple of cobwebs high up near the gaming. Rest of room was clean. Bathroom was modern. Breakfast was nice and staff friendly.
3 out of 5
by A verified traveler

Posted Oct 19, 2016 on Hotels
Comment from Hotel Management
Oct 30, 2016 by General Manager, Hotel Management
Thank you for taking the time to leave us a review. Kind regards
2 out of 5
by A verified traveler

Posted Oct 14, 2016 on Hotels
We stayed at this hotel for two nights.The is no lift and had to climb a lot of stairs to get to our bedroom. The windows of our bedroom could have been cleaner than what it was. The location is very close to the seaside and not far from the town centre. Staff were pleasant and helpful. But We will not go back there again.
Comment from Hotel Management
Oct 30, 2016 by General Manager, Hotel Management
Thank you for choosing Waterside Hotel. I am really sorry that your stay with us was not as enjoyable as we had wished for it to be. Unfortunately due to being a listed building we can not provide list of other disabled facilities as we can not get the permission. I am glad to hear that you found our staff friendly and location good. We hope to see you again in the future. Kind regards
4 out of 5
by A verified traveler

Delightful seafront hotel/intimate modern ambience

Posted Sep 30, 2016 on Hotels
Wonderful reception and very helpful courteous staff. Enjoyed full breakfast in ground floor sea view dining room. Really liked the intimate ambience created by the sensitive lighting and decor. Quality bed and bed linen and carpeting in the bedroom. No hesitation in recommending this delightful sea front hotel.
Comment from Hotel Management
Oct 30, 2016 by General Manager, Hotel Management
Thank you for choosing Waterside Hotel. We are glad to hear that your stay with us was enjoyable. We hope to see you again in the future. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel and lovely staff

Posted Sep 26, 2016
Clean and well decorated room and bathroom. Staff are friendly and helpful. Gave us 2 glasses of prosecco as it was a birthday treat for my husband, towel swans and rose petals on the bed :) Nice breakfast. Only downside is limited street parking which is no fault of the hotel's. Would recommend
Comment from Hotel Management
Oct 30, 2016 by waterside hotel, Hotel Management
Thank you for choosing Waterside Hotel. We are glad to hear that your stay with us was enjoyable. We hope to see you again in the future. Kind regards
5 out of 5
by A verified traveler

Nice room, nice view, friendly staff

Posted Sep 19, 2016 on Hotels
Lovely hotel. Room decor superb and nice big TV. Booked a sea view room and got a lovely big bay view. Staff super friendly. Nice breakfast.
Comment from Hotel Management
Oct 30, 2016 by General Manager, Hotel Management
Thank you for choosing Waterside Hotel. We are glad to hear that your stay with us was enjoyable. We hope to see you again in the future. Kind regards
4 out of 5
by A verified traveler

Posted Sep 19, 2016 on Hotels
Comment from Hotel Management
Oct 30, 2016 by General Manager, Hotel Management
Thank you for taking your time to leave us a review. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Sep 17, 2016
Close to the beach and friendly staff :) Nice breakfast and quite rooms
Comment from Hotel Management
Oct 30, 2016 by waterside hotel, Hotel Management
Thank you for choosing Waterside Hotel. We are glad to hear that your stay with us was enjoyable. We hope to see you again in the future. Kind regards
4 out of 5
by A verified traveler

Posted Sep 16, 2016 on Hotels
Had an great stay staff were so friendly and polite, will defo stay here again, the only bad this is the parking but the sea view makes up for it
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 1, 2016 on Hotels