Ratings based on 1,305 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Lambertville MI
Easy to find, nice areaPosted Oct 9, 2017
Pros: Breakfast, very clean, great price.
Cons: Floor lamp not plugged in as it had been plugged in behind bed impossible to get to, no big deal.
Location: Just passing through, plenty of places to eat.
One of the best Best Western I have ever stayed at. Very quiet, excellent breakfast.
for Everyoneby A verified traveler
Posted Oct 4, 2017
Toilet chain wasn't working right so the stool was running when we got there and hung up several during our stay. Reported the problem and they were going to take care of it.
by A verified traveler
Posted Oct 3, 2017
Very noisy night due to lack of soundproofing in hallway. Breakfast was disappointing, the staff was friendly though.
for Everyoneby A verified traveler from Atlanta
Great stayPosted Oct 2, 2017
Beautiful hotel for the price, it was even better than the more expensive hotels around. The room and stay was very comfortable, they even had a full kitchen and lounge for guests to utilize which was newly renovated and decorated nicely. This will be the only hotel I stay when I return to Syracuse
for Everyoneby A verified traveler from toronto, ontario
Very good stayPosted Oct 2, 2017
Pros: Almost new , because of renovation.
This Hotel has been renovated recently, so it is very nice to stay there.
for Everyoneby A verified traveler from rochester ny
ServiceablePosted Sep 29, 2017
Nice but loud. Door was too thin. We were woken up at 6 am by loud staff in the hallway making breakfast ready and getting ice. Room was clean. They forgot to give us towels. Breakfast was convenient in lobby.
for Everyoneby A verified traveler from Ontario Canada
Clean updated hotel, great staffPosted Sep 29, 2017
Front desk clerk Jackie was terrific! She was very helpful in helping us with getting taxi information, maps, and at check in. Very professional and efficient. Hotel was newly renovated. Very clean. Beds were extremely comfortable. Breakfast included hot waffles, eggs, sausage, and usual cereals, breads, etc. Excellent. Good location right off highway. Would definitely recommend this hotel.
for Everyoneby A verified traveler from Ct
No phone electrical hazardPosted Sep 28, 2017
No phone electrical hazard no phone electrical hazrard
for Everyoneby A verified traveler from nj
Great bedPosted Sep 25, 2017
The room with nice . The bed very comfortable, we had trouble getting into our room , we had to change rooms. The staff was excellent. The breakfast could have been better
for Everyoneby A verified traveler from Hamilton, ON
Staff very friendly, helpful and politePosted Sep 20, 2017
We found the staff friendly, helpful and polite. Enjoyed the breakfast during our stay. Also enjoyed the fitness room.