Ratings based on 996 Verified Reviews

4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable Stay

Posted Dec 12, 2017
Staff was great. Full breakfast and happy hour were well done.
3 out of 5
Recommended
for Everyone
by A verified traveler from Homer, NY

A good place

Posted Dec 11, 2017
A decent hotel, classic Embassy Suites. Hotel had nice ambiance. Room was clean, but much was dated. Lighting was broken here and there, the bathrooms were ok. Cooked to order breakfast took FOREVER!! A half hour to get scrambled eggs, bacon and sausage.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 6, 2017
Wonderful hotel Lots of little extras included Close to a lot of city attractions/things to do
4 out of 5
Recommended
for Everyone
by A verified traveler from syracuse ny

Posted Dec 3, 2017
Everything was great Breakfast could have been better Staff was great with last minute changes
5 out of 5
Recommended
for Everyone
by A verified traveler from ontario, canada

Posted Dec 1, 2017
Pros: Everything.
Location: Close to restaurants & shopping.
Rooms spacious & clean. Enjoyed Manager's Special & breakfast - free.
5 out of 5
Recommended
for Families
by A verified traveler from ADK, NY

We Stay Here Often

Posted Nov 29, 2017
Pros: The staff.
Cons: They needed more help in the food service on Thanksgiving morning. I know it is a hard day to staff. Those that were there did a fine job.
Location: This location is close to the Thruway, Rte 81 and Rte 690. Restaurants, movie theaters and malls abound.
We stay here often. I have family in Syracuse, so this is where we prefer to stay for holiday parties. The food is always good. The staff are very friendly. The housekeepers do a nice job. My grandson loves the pool, which is well managed. I have seen a renaissance at this facility since 2012, and that makes me very happy.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Best hotel in Syracuse

Posted Nov 29, 2017
We always choose Embassy whether its a romantic getaway or a family one.
4 out of 5
Recommended
for Everyone
by A verified traveler from portsmouth nh

Posted Nov 28, 2017
Very busy but well run operation. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from lafayette, ny

Nice hotel

Posted Nov 26, 2017
Nice, clean hotel. Food is good. A bit crowded at the indoor pool but overall a nice stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Favorite hotel in Syracuse

Posted Nov 26, 2017
We stay here often. It is always a good experience.