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Great facility and rooms were big and nice. The hotel staff were helpful but would be more friendly and customer service oriented. They were ok but I didn't see the smiles or feel the warm hospitality.
We enjoyed our stay at Embassy suites Syracuse. The staff was extremely friendly and helpful. In fact, we met an employee, possibly a manager, named Mike who was such a nice person. The bartenders, cooks, cleaning staff, etc. were all very friendly. We did notice two things that we feel the hotel ...
The room was ok, the bathroom was fine. There was no shampoo or conditioner to use and the towels and washcloths were very thin.
Had a nice stay here. One thing to note is that it is very close to the highway and you can hear the traffic. It's not too bad but it's noticeable. Staff was great and very accommodating. Location is very convenient and the gym is great. Restaurant/bar was nice too.
Fast and easy check-in with very pleasant and helpful staff. Standard motel room. Very clean if slightly outdated. Very surprised at the breakfast which was way more than anticipated. Would definitely stay again for a one night overnight in Syracuse. Good value.
The hotel room was nice and comfortable. I was disappointed to find that the entire lobby area, snack area, and fitness room were unavailable for use due to construction. I wish I had know prior to booking as I would have stayed elsewhere for this particular trip.
A quick one night trip on a college visit with my family. I try to stay at Hilton Garden Inn's when I have the opportunity. The y offer solid value and consistent quality. The East Syracuse Hilton Garden Inn was no exception. Room clean and comfortable. Service was excellent. Enjoyed the stay and ...
My wife and I stayed here on a recent trip to Syracuse. The staff were very friendly upon check-in and in all of our encounters with them. The room was nice and just as pictured. The breakfast in the morning was very good and was a nice bonus. The hotel is well located, quick access to the ...
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