Ratings based on 96 Verified Reviews

3.8 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Green Bay

Right off the hwy

Posted Apr 6, 2017
We had are little problem with the lady at checkout but the manager quickly sorted everything out and apologized. All the other staff members were great and we loved our room.
Comment from Hotel Management
Apr 6, 2017 by GM, Hotel Management
Thanks for submitting the feedback. Glad to know that our staff members were great and manager helped in resolving the issue at check out. "Loved room" comments is the bonus for us. Hope to get opportunity to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

A long weekend away

Posted Apr 4, 2017
Pros: The quietness and the helpful staff.
Location: East Troy, WI Loved the round about downtown area - and easy access to the highway
After a busy weekend of helping a friend move, it was nice to come back to a very clean and quite room. Breakfast was also very nice both morning, the staff was very helpful in all areas.
Comment from Hotel Management
Apr 5, 2017 by GM, Hotel Management
Thanks for staying with us and time towards feedback. We are delighted to know that you found us as a place with clean and quiet room, helpful staff, nice and hot free breakfast in the morning.
5 out of 5
Recommended
for Everyone
by A verified traveler

Spacious and Clean Room

Posted Mar 29, 2017
I wasn't here long, but was very impressed with the service from the staff. The hotel was clean with a nice looking lobby. The room was very spacious, the bed was comfortable. The manager was very helpful with my early checkout situation.
Comment from Hotel Management
Mar 29, 2017 by Front Desk, Hotel Management
Thanks for staying with us. We try our best to provide best service possible by keeping the hotel clean with comfortable bed. Hopefully, we will see you soon again so that you can spend more time with us. We are glad to know that you are pleased with the help from our manager regarding your early check out situation. Wish you all the best !!
4 out of 5
Recommended
for Families
by A verified traveler from East Troy WI

A nice surprise for a small town hotel

Posted Mar 26, 2017
Pros: Comfortable mattresses.
Cons: Breakfast is very "hotel standard" -- waffle machine, cold cereal, scrambled eggs and sausage. Add prepared hot cereal, waffle toppings?
We stayed 3 nights, booking easily through Expedia. Kids loved the pool/hot tub! The pool water is cool but not cold and the hot tub is not too hot, so they enjoyed both.
Comment from Hotel Management
Mar 27, 2017 by GM, Hotel Management
Thanks for staying with us. We are glad you had a positive staying experience here at Quality Inn and Suites of East Troy, WI and you enjoyed the Hot Breakfast ! Hopefully, see you soon again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2017
Stayed there twice so far. We'll definitely be back.
Comment from Hotel Management
Feb 10, 2017 by Josh, Hotel Management
Thanks for taking your valuable time and submitting the feedback.
4 out of 5
by elizabeth

Posted Jan 2, 2017 on Hotels
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Thanks for staying with us and your time towards feedback. We are glad to know that you enjoyed your stay at Quality Inn and Suites of East Troy, WI.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 23, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
We had to stay in an emergency due to a plumbing problem in our house. Both counter guys that I dealt with were very nice and friendly.
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Thanks for taking your valuable time and submitting the feedback. We are glad to know you found the friendly staff with nice service here at Quality Inn and Suites of East Troy, WI. Hope to see you again !
5 out of 5
by A verified traveler

Nice, Comfy Hotel

Posted Nov 21, 2016 on Hotels
All in all we had a good stay. The rooms were quiet (I didn't hear doors slamming all night), it had a comfy feel and the beds were actually pretty comfortable (not hard as a rock). The pool could use some updating, but it functioned for us. It was really hot in the breakfast area. Really could use better temperature control in there, but it had a decent spread. Overall we were happy.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 15, 2016 on Hotels