Ratings based on 6 Verified Reviews

3.7 out of 5
83% of guests recommend
3.8 Room cleanliness
5.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Posted Sep 12, 2017
Pros: Expedia
Cons: A little more remodeling and plumbing needs to be fixed. Minor though.
Location: Great thing is, the mall is right across the freeway and many places to eat.
Hotel was pretty good, except for shower water not draining. Breakfast was great though!
Comment from Hotel Management
Sep 12, 2017 by Manager, Hotel Management
Thank you for taking the time to post a review that pointed out our positives along with where we need to improve. More renovations and improvements are to come. Thanks again for your feedback. We appreciate you and look forward to seeing you again in the future
3 out of 5
by A verified traveler from Colorado

Heartland

Posted Sep 10, 2017
Pros: Staff
The air conditioner did not put out cool air. The floor in the bathroom was not very clean. Just an old building with needed improvement. Staff was great.
Comment from Hotel Management
Sep 12, 2017 by Manager, Hotel Management
Thank you for taking the time to post a review that pointed out our positives along with where we need to do better. More renovations and improvements are to come as we continue our transition from a La Quinta to a Garden Inn & Suites. New bathroom tile is towards the top of the list, as the old tile in some of our rooms looks dirty even after staff have been on their hands and knees with a scrubber. As Garden Inn & Suites, we are pleased to still be offering all the same amenities as before.....our free hot breakfast, comp hi-speed WiFi, along with our newly rewired TV service with numerous HD channels. Thanks again for your feedback. We appreciate you and look forward to seeing you again in the future
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel, amenities excellent, planning a s

Posted Sep 4, 2017
Staff very accomidating and friendly very conversive at end of day, found to be very pleasant
Comment from Hotel Management
Sep 4, 2017 by Manager, Hotel Management
Thank you for taking the time to post a review. We are pleased that you enjoyed your stay. More renovations and improvements are to come as we continue our transition from a La Quinta to a Garden Inn & Suites. As Garden Inn & Suites, we are pleased to still be offering all the same amenities as before.....our free hot breakfast, comp hi-speed WiFi, along with our newly rewired TV service with numerous HD channels. Thanks again for your feedback. We appreciate you and look forward to seeing you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from madison

Older hotel but excellent staff

Posted Jul 13, 2017
Close to restaurants and theater. Convenient location.
Comment from Hotel Management
Jul 28, 2017 by Manager, Hotel Management
Thank you for taking the time to post a review. We are pleased that you enjoyed your stay. More renovations and improvements are to come as we continue our transition from being a La Quinta to becoming a Garden Inn & Suites. As Garden Inn & Suites, we are pleased to still be offering all the same amenities as before.....our free hot breakfast, comp hi-speed WiFi, along with our newly rewired TV service with numerous HD channels. Thanks again for your feedback. We appreciate you and look forward to seeing you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

Great price, confusing new name

Posted Jun 27, 2017
Pros: Breakfast, bed, pillows, fridge.
Cons: Signage and touch up some areas
Location: In the city - so everything to do
The hotel was fine, no issues and like the breakfast. However the hotel name was different than all of the signage which was very confusing. It said La Quinta on all signs.
Comment from Hotel Management
Jun 28, 2017 by General Manager, Hotel Management
Thank you for taking time to post a review and including the positives along with the current negatives. We truly appreciate our guest's feedback. New signage will be in place by July 3 at the latest. We humbly apologize for the delay in installation. We just changed names on June 16, but that is no excuse for us not planning ahead better as we transitioned to become Garden Inn & Suites. As Garden Inn & Suites, we are pleased to still be offering all the same amenities as before.....our free hot breakfast, comp hi-speed WiFi, along with our newly rewired TV service with numerous HD channels. We hope to see you back with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

Great for the price but confusing

Posted Jun 27, 2017
Pros: Location, breakfast, staff
Cons: Signage - some minor updates; painting
Location: Downtown things
Met expectations but the hotel name was Garden Inn Suites. However all the signage said La Quinta. Very confusing. Still a good value with good breakfast. I recommend.
Comment from Hotel Management
Jun 28, 2017 by General Manager, Hotel Management
Thank you for taking time to post a review and including the positives along with the current negatives. We truly appreciate our guest's feedback. New signage will be in place by July 3 at the latest. We humbly apologize for the delay in installation. We just changed names on June 16, but that is no excuse for us not planning ahead better as we transitioned to become Garden Inn & Suites. As Garden Inn & Suites, we are pleased to still be offering all the same amenities as before.....our free hot breakfast, comp hi-speed WiFi, along with our newly rewired TV service with numerous HD channels. We hope to see you back with us again.