Ratings based on 1,427 Verified Reviews

4.0 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Tulsa

Not worth it.

Posted Oct 12, 2017
Pros: Location.
Cons: Everything.
Had to wait 7 minutes for Deck clerk to show up when checking in. Beds squeaked loudly, most of room furniture looked like it came out of storage. Free breakfast was pitiful, bare minimum, not edible. Trash in hallway, "pardon our remodeling."
1 out of 5
by A verified traveler

Posted Oct 10, 2017
This place is a dump. Very poor maintenance. Room smells. Furniture is all torn up. Very disappointing all around.
3 out of 5
Recommended
for Everyone
by A verified traveler

affordable, adequate

Posted Oct 2, 2017
Cons: Breakfast
2nd stay in this hotel. First time the pool / spa area closed, second time the toilet tank kept running. Room is large, clean. The pillows big and uncomfortable, mattress was hard with rubber cover. ( felt weird) Staff is nice. Breakfast not so good. ( biscuits/ gravy / cereal. coffee awful) . Very quiet and centrally located. good value, and the reception/ entry area is very nice. Would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
Cons: The bathroom needed recaulking and a wall repair.
We were seeking a peaceful retreat after a stressful trip for a funeral. The quiet room delivered. The location is on the edge of a clean shopping area and there is just about any kind of restaurant close by. Next time we may explore.
Comment from Hotel Management
Sep 13, 2017 by Leigh, Hotel Management
Thank you so much for taking your time to provide us with your feedback. Very glad you had a nice quiet decompressing stay. Definitely come back and explore a bit and if you need any suggestions we are here to help.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rockford, IL

Came into town to visit family

Posted Sep 8, 2017
Pros: excellent service & wonderful breakfast
Cons: starting breakfast at 6 instead of 7.
Location: thanks to the highways everything in Wichita seems to be within a short drive
the hotel was very full with a wedding and a family reunion (both very rowdy) the staff chose a room to keep us away from those groups for a quieter stay. The only negative was the fact that we had to leave the hotel very early the first day (6:40) so we were unable to enjoy breakfast (it did not open until 7)
3 out of 5
by A verified traveler

It was what we paid for

Posted Aug 23, 2017
Pros: Price
Cons: If you are looking for a clean room with a decent price but not much else, then this is the place for you.
Location: Just an overnight stay.
You get what you pay for and this was a hotel a little past its prime. The pool equipment was very visible under the stairs but the pool did look clean and inviting. The telephone did not have a cord so had to call the front desk with my cell phone. The refrigerator was clean and cool but the room took a while to cool off with the air conditioning unit. The TV did not work, but the desk clerk came and fixed it pretty promptly. (BTW WHY don't hotel tvs with complicated sign on instructions come with a note on how to work it??). Bed was comfortable and we were only looking for a nights sleep and nothing fancy.
Comment from Hotel Management
Aug 26, 2017 by Leigh, Hotel Management
Thank you for taking your time to provide us with feedback, It is very important to us to hear about our guests experience. As you can see while you were here we are completing a complete renovation on our way to becoming a Comfort Inn & Suites, In fact, the pool is being completely remodeled as we speak from new slate flooring to new fresh and bright tiles. We hope that on your next visit to Wichita you will definitely stop and see all of the amazing changes.
3 out of 5
Recommended
for Everyone
by A verified traveler

Two night stay

Posted Aug 21, 2017
Pros: king bed
Cons: replace the mattress in 107
Location: it is Wichita...not much there.
Two nights in two different rooms...we needed 2 beds the first night, stayed in rm 107. One bed was nice, the other terrible. It had a large "divot" in the middle where a fat guy would lay. It made sleeping for two very uncomfortable. The second night we were in rm 105 with a single king bed and it was very good. Overall the place is good value for the money.
Comment from Hotel Management
Aug 26, 2017 by Leigh, Hotel Management
Thank you for taking your time to let us know about your experience. One of my favorite new additions that we are making in our transition to becoming a Comfort Inn & Suites is that we are getting all new beds! I personally have purchased one of these new beds and you will love them. We would love to see you again in the future!
3 out of 5
Recommended
for Everyone
by A verified traveler

Week Stay

Posted Aug 18, 2017
Our first room 's bathroom sink backed up the tv wasn't connected to any local stations, and the air conditioning barely worked. On the third day we asked for a new room. The second room was more spacious and everything worked in it , that didn't in the first room. There were bits of trash on the floor around bed. Vacuuming?Two pools-indoor & outdoor with jacuzzi made it perfect for the rainy overcast weather we had that week. Fitness center was nice to use. Breakfast daily was a hit with the whole family. Often woke up to the Construction on the 4th floor. Remodeling will help.
Comment from Hotel Management
Aug 26, 2017 by Leigh, Hotel Management
Thank you so much for giving us the opportunity to resolve your issues. I definitely apologize for the construction that was occurring while you were here. It is a long process but will be excellent when completed. Please definitely ask for one of the new rooms when you return. You will definitely love the new look of the pool. As we speak it is getting all new slate flooring and brand new bright tiles!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 17, 2017
Pros: Breakfast was pretty good.
Cons: TV in room was anchored to the wall poorly.
Location: No idea, came in at 10:30 and left at 7am.
Clean, nice hotel, better than average hotel breakfast. Only issue was TV was about to come off the wall. Other than that there was no issues.
Comment from Hotel Management
Aug 26, 2017 by Leigh, Hotel Management
Thank you so much for taking the time to provide us with your feedback. Have a great evening.
5 out of 5
by Jason

This traveler left a rating score only Posted Jul 22, 2017 on Hotels