Porch

Reviews of Hostal Pukao

2.5 out of 5
Hostal Pukao
Puna Pau s/n, Rapa Nui, Hanga Roa, Easter Island

Reviews

9.2

Wonderful

Rating 10 - Excellent. 40 out of 63 reviews" "
Rating 8 - Good. 18 out of 63 reviews" "
Rating 6 - Okay. 5 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jia Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay with good hospitality
Great hospitality from Maria and Maritza, also good that they have car rental which is cheaper than the outside shops. Provide daily House keeping which keeps the room nice and fresh which is rare for a hostel. Nice lounge area. Only draw back is the rooster as they make noise at 5am, also has a white duck which attacks people. It chased me and also other guests. So do keep a look out. But overall stay and very value for money!
Stayed 4 nights in Dec 2019
Response from Hostal Pukao, Marìa Isabel on Dec 26, 2019
Dear Jia wei ... Thank you very much for your evaluation, a thousand apologies for the inconvenience caused by the duck of our hostel. I hope you have spent a few pleasant days in the same way. Greetings from Rapa Nui ... Happy New Year 2020

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner took me for a drive around to get me acquainted with the place. The room was spacious. The kitchen was stocked with the tools I needed for cooking. The places was quiet... a bit out of town. There are animals around the place... cats, dogs, chickens. It was a great place and I would go back again.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here, the family were very kind and welcoming and the property is beautiful.
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Away from the city so very quite. Very very kind and warm-hearted staff. Quite relaxed one-week stay here.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, nice quiet location in a relaxing atmosphere. Showers were either scalding hot of freezing cold
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location, it is a 15-20 minute walk to the town but enjoyable on quiet roads. Green surroundings, big garden area you share with chickens and kittens.
Stayed 4 nights in Feb 2019

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
It was an excellent stay at Hostal Pukao. We were treated as family members from airport pickup to seeing us off. Highly recommend.
Stayed 3 nights in Nov 2018
Response from Maria Isabel on Jan 2, 2019
Iorana Harold.... Muchísimas gracias por tu comentario. Nos deja muy felices saber que tuviste una buena experiencia estando con nosotros cuando visitaron esta hermosa Isla. Si alguna vez regresan a Rapa Nui no duden en pasar a visitarnos. Un abrazo a la distancia y felices fiestas de Fin de año

8/10 Good

Francisco, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming and attentive guests. Property surrounded by farms and away from the city buzz. Great experience!.
Stayed 3 nights in Oct 2018
Response from Maria on Nov 7, 2018
We are happy that you had a great experience. Hope to see you again. Regards

10/10 Excellent

Julie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, clean comfortable room with a terrace with view onto a beautiful garden. Located in a quiet area within walking distance to the Main Street. Excellent breakfast and great hosts.
Stayed 4 nights in Oct 2018
Response from Maria on Oct 31, 2018
thank you Julie, it was great to share with you. hope you come back

10/10 Excellent

M’hamed, World citizen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was second time in my life someone was waiting for me with flower necklace at airport . That was Maria cheerful welcoming and we immediately clicked. I’m list I felt I was home the whole stay. Beautiful manicured garden, A perfect setup for few rooms she manages. Maria always asked if i needed a ride to town although I prefer to walk. Right after pickup she gave me the gran tour of the island especially my first Moai. Loved the juices in the morning breakfast. Le coup de gras was the last night of stay Maria hosted a tuna barbecue wine and all. I have stayed while traveling on motorcycle in thousand of place and Maria Pukao hospitality comes on top. The best hospitality so far! Thanks Maria!
Stayed 4 nights in Jun 2018
Response from Maria on Jul 22, 2018
thank you so much for the comments, it was a pleasure having you :)

10/10 Excellent

alexandre , macao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent host and lovely environment
Our host Melissa has been very friendly and helpful, picked us from and to the airport, and drove us around for a quick tour in the main area, adviced some nice restaurants to go. The hostel is located 15 minutes drive away from the main street (car rental is highly recommended), but sets in a natural environment with horses, chicken and dog. room is quiet and spacious, clean kitchen separated from room, and beautiful starry sky at night. Melissa made us very nice and fresh breakfast too! Particularly loved the fruit juice. a perfect escape for us.
Response from Maria on Jul 22, 2018
It was a pleasure to have you with us, thank you for the comments

8/10 Good

Laura, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast.
Great breakfast. Fresh fruit juice every morning. Lots of animals for small children to play with. My kids were never bored. Great place for people with small children.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice B&B Out of Town
Miss Maria was a fantastic host. She went out of her way to take us places and tell us about her island. She makes an amazing breakfast with fresh juice daily. Even though, we didn't speak much Spanish, she tried her best at English and taught us a few things. The place is a little out of town, but it's walkable and part of the charm.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this hostal for almost a week, the best thing we love about here is the breakfast, the host prepares different kinds of delicious foods and juices everyday, and it's like brunch to us so we could almost skip lunch everyday. The distance to downtown is about 15-20mins of walking which isn't too bad and you get to enjoy walking in the residential areas a bit.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Isabel, the owner, made a lot of effort towards making the stay pleasant, including providing a tour of the main town when you reach the island, airport pick-up and airport drop-off. The room was basic, but had hot water and was cleaned everyday. The place was pleasant - it had kittens and puppies and was amazingly green. The wifi is also good for Easter Island (though don't come to Easter Island expecting to do anything like plan your trip). The main issue I had was more of a general issue as Easter Island is not a place suitable for people who don't drive and the hostel is 20 min walk from the main town. The people of Easter Island (not including taxi drivers and taxi companies who are extremely unreliable and try to get as much money out of tourists as possible) are lovely and would offer to send you to your destination if they see you walking, but it would probably be better to stay in the main town if you don't know how to drive (or learn how to drive before going to Easter Island).

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 20 minute walk from the main part of town. Friendly owner, who gave a tour around town. Simple but delicious breakfast, including fresh juice, and eggs or pancakes every morning. Lot of animal noise around, which added to the rural feel of the area. Relaxing and enjoyable stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alan, Abergavenny, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place different to most places
Pick up from and back to the airport. Relaxing place and large gardens with some friendly animals and people

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eden in Easter Island
Wonderful hotel- simple but fantastic hospitality and lovely grounds. Delicate breakfasts and playful animals.The owner is absolutely amazing and takes great care of the guests. You feel like you are part of the family.

10/10 Excellent

Cristian, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place, great hosts!
Our stay was wonderful and this despite the fact we had to stay in the island for four additional days due to an airport staff strike in Chile. Maria Isabel, Gonzalo and Nelson made our stay a lovely experience in a wonderful island such as Rapa Nui. The breakfast was wonderful, room was clean and tidy and they were very helpful and make us feel comfortable as we were at home. Beautiful hostel with a lot of animals including the beautiful horse Bella!

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

alexandra, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Great hostel on Rapa Nui.
Great value for the money. Maria, the owner, was extremely helpful and friendly, it felt like visiting with a friend, we really enjoyed our stay at her place.
Response from Maria on Feb 13, 2016
Good morning, We hope you are doing well and would like to thank you for such kind words. We do our best to provide the best service possible and to make our guests feel like they're at home. Words such as yours only encourge us to keep on working hard! We're really glad you enjoyed your stay with us and wish you the best of lucks. Kind regards, María and staff Pukao Hostel

8/10 Good

Lilibeth, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect escape from hectic city lifestyle!
The owner (Maria Isabel) was very accommodating and made you feel at home. The breakfast prepared each morning was delightful and homemade. Also, the other thing that we enjoyed staying at this place was the owner's adopted mare (female horse) who was very affectionate and friendly. The owner was accommodating to our special requests such as making necessary reservations for our car rental and dealing with delayed delivery of luggage.
Response from Maria on Feb 13, 2016
Der Lilibeth, It's so great to hear from you! We're really glad you enjoyed your stay here! It's also nice to hear you enjoyed our breakfast, which we prepare with dedication to meet all of our guests' expectations! Bella, our baby mare, adds to the peaceful atmosphere, and yes, she is really affectionate (you show see how rapidly she is growing). We wish you all the best of lucks and sincerely appreciate your words. Kind regards, María and staff Pukao Hostel

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good
Quiet place

10/10 Excellent

jorge, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pukao...just the best
The best place you can stay, Maria Isabel is warm, knowledgable, kind and make you feel like you are at home. On arrival she right away took us on a tour of hanga roa, and show us around. Every morning she have fantastic breakfast, with fresh juice, coffee, French eggs. There plenty to do in the island, but also to took to Maria Isabel about the history of the island and the her family root, she show us pictures, and discuss the latest island news over a good bottle of wine, we have a memorable trip that to her and hostel Pukao hospitality...really hard to match.

10/10 Excellent

Jamie , Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, quite 5 night stay at Hostal Pukao
I stayed in the 1 person bedroom for 5 nights. It says single bed when I booked, but it was actually a comfortable double bed. The room has a private washroom. Maria was very very nice. Her english was conversational. She picked me up at the airport and gave a tour of the town. She also drove me to town book a tour with Manitaur for the first 2 days. Breakfast was home made by Maria every morning with eggs, bread, meat and fresh juice. The location is out from town, and walking takes 30min to reach. Maria has dogs, cats, horses and chickens at her hostal so it would be nice for animal lovers. The wifi could only be reach by the deck outside of your room, and it was very weak most times. I was able to send a message but not upload any photos. Overall it was a very nice stay and I would stay there again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
nothing around, but a good hostel
Location is a little far from central, but the service is great.

10/10 Excellent

Ekki, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Rapa Nui experience
Pukao stands out because of the owners/hosts. Nelson picked us up at the airport, gave us a first tour to the village and showed us our first Moai. Isabel prepared a wonderful breakfast on the deck. And both gave us a lot of insights into Rapa Nui culture, stories, legends, food and places. Nelson organised a unforgettable canoe trip for us, so we got a real polynesian experience.

10/10 Excellent

Roberto , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A peaceful retreat in a wonderful setting
We were collected from the airport and given an introductory tour of Hanga Roa. Maria Isabel was a wonderful host that even took my family with 3 children on an excursion when they arrived. The setting of the Hostal is beautiful, with a large lawn, and attractive trees including bananas and guavas The accommodation is spacious and comfortable with immaculately clean rooms and private bathrooms. Breakfast was delicious with local produce. Maria Isabel is a native and knows the history and local traditions which added to the magic of this beautiful island. She is always ready to advice. The Hostal is about 20-25 minutes walk from town and car rental was important to us; we rented it from Maria Isabel too at a competitive price. Transport back to the airport when departing was also provided.

10/10 Excellent

Dan y Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast!!!
The rooms were very spacious and clean. The breakfast was fantastic and served at our door every morning...and cooked just before being served! It included delicious eggs cooked with vegetables and meats along with breads and honey/jam and coffee/tea and fresh juice. The location is about 1 mile outside of the town center, so we recommend renting a motorbike since it's quite a far walk. You can rent bicycles or motobikes for a good price right at the hostel, just ask. The island is big enough in general that a moto is much better to get around than a bike would be unless you want to bike for hours just to see one site. The hotel picked us up from the airport and greeted with fresh flower leis. They also dropped us off at the airport for our departure. Loved our stay here! Gracias!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING experience and stay
Staying at Hostal Pukao was by far the decision I made when visiting EI! The hostess, Maria Isabel was hospitable, friendly and elevated our entire experience on the island and helped us tap in to the authenticity of the Rapa Nui people. We started each morning with a fresh breakfast (fresh juices, omelets, breads, cheese, sausages, tea and coffee) laid out for us on the deck. We spent most of morning just relaxing on the grounds of Hostal Pukao; breathing in the fresh air and enjoying the company of the neighbor’s dog whom we named “Jeffrey”. The rooms were very clean and there were no bugs or insects inside. Maria Isabel also helped us coordinate various activities on the island and gave us a full tour of the main parts on Hanga Roa on the first day. She also rented us her bicycles which we used every day to travel in to town and to travel around the island as well. The hostel is about 1km away from Hanga Roa so having a mode of transportation comes in handy. If you mention it to her ahead of time, she will arrange for a taxi service the night before (which cost around 35,000 – 50,000 pesos for an all-day adventure). I was debating between a pricey hotel and Hostal Pukao prior to making my reservation. I’m so glad that I decided on Pukao instead! If you want an authentic experience of Easter Island and the Rapa Nui people along with all the basic comforts, stay at Hostal Pukao.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hostel
The hostel is located close to the city of Hanga Roa, but not in the center, 15 minutes way walking. In consecuence, it is a very quiet place, really relaxing ambient. The rooms are great, very big and comfortable bed, and very clean. As it is in the woods, there are trees where you can take mango and papayas to eat. The girl who attendes the house is really kind, and she serves great breakfast too. It is much better tan other more expensive hostels I have been to. I would love to visit the island again, and of course, I would repeat my staying at Pukao Hostel.

10/10 Excellent

Andreas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Die Pension liegt etwas außerhalb des Zentrums von Hanga Roa, dies ist aber zu Fuß in knapp 15 Minuten erreichbar. Dafür gibt es einen großen Garten mit vielen Tieren, sogar ein kleines Pferd. Das Frühstück war immer sehr lecker und abwechslungsreich. Die Unterkunft ist einfach aber sauber und in einem ordentlichen Zustand. Insgesamt stimmt hier das Preis-Leistungsverhältnis und wir haben uns wohl gefühlt.
Stayed 4 nights in Mar 2024

8/10 Good

Yi Rong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美中不足
民宿主人很熱情,提供每天的房務整潔,免費分享廚房可自行下廚,但位置離市區稍遠,必須有交通工具才能前往其他地方,且島上的網路不太不穩定,時常連不上wifi,另外我們在遇上大雨那天後民宿就持續停電中.....
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hostel liegt ca. 25min. Ausserhalb der Stadt in einem wunderschönen, grossen Garten. Da man auf der Osterinsel sowieso einen fahrbaren Untersatz benötigt, ist die Entfernung zur Stadt nicht schlimm. Man kann auch vom Hostel selbst Autos und Fahrräder sehr sehr Preiswert mieten! Die Ausstattung der Zimmer ist tiptop und es wird täglich alles gereinigt und die Betten gemacht. Maria, die Besitzerin ist grossartig und hilft bei allen Fragen! Wir würden sofort wieder buchen!
Stayed 6 nights in Dec 2019

10/10 Excellent

Yoshiyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Alexander, Hannover

Liked: Cleanliness, staff & service, property conditions & facilities
Einfach aber zweckmäßig ausgestattet, etwas weit ins Ortszentrum (insbesondere wenn man nicht mehr so gut zu Fuß ist!), gutes Frühstück, praktisch: Küchenbenutzung. Schöne Gartenanlage, ruhig (außer die Hühner, sind aber überall auf der Insel ;-) ).
Stayed 3 nights in Apr 2019

10/10 Excellent

Pascal, Montauban

très heureux de notre séjour à l'hostal Pukao: un accueil personnalisé par la propriétaire du lieu, chambres spacieuses et propres, et un super petit-déjeuner qui a régalé toute la famille. A conseiller!
Stayed 4 nights in Nov 2018
Response from Hostal pukao on Dec 1, 2018
Merci beaucoup pour votre commentaire, nous espérons vous voir bientôt et vous envoyer un câlin affectueux iorana

8/10 Good

Ricardo

Liked: Cleanliness
Disliked: Staff & service
Caro por ser apenas bom
Primeiro vale esclarecer não ser hotel e nem hostel. E sim um hostal, uma pensao melhor assim dizer. Para ficar claro a estrutura pertence a um sitio onde alguns chalés foram construídos. A limpeza dos quartos e muito boa. A questão do pouco conforto refere-se ao fato de não haver sequer um ventilador, tendo em vista que a Isla de Pascua ser extremamente quente. O cafe da manha deixa a desejar, sem opcoes e com cafe instantâneo. A distancia do centro atrapalha sim. Sem carro a pessoa fica ilhada literalmente. O wifi mal funciona, mas isso e recorrente em toda a ilha. E não ha apoio de um mínimo front desk, algumas horas do dia a casa principal fica vazia e não ha a quem recorrer para informações ou ajuda. Vale a pena comprar na cidade um bom inseticida para proteger o quarto, pois as baratas são destemidas e do "tamanho de um celular", pelo fato de os alojamentos serem no campo. Se voce planeja uma estadia num local isolado, longe da orla e do movimento da cidade esse hostal eh uma opcao. Caso contrario ha outras opcoes mais adequadas com outras facilidades que te permitirão conhecer melhor os encantos da ilha.

6/10 Okay

Raq, españa

Liked: Cleanliness, staff & service, room comfort
Personal fantástico. Instalacio no acorde a precio
Personal muy amable, afectuoso, eficaz... Pero el precio no es acorde a al nivel de la habitación , limpia pero muy básica. Esta a las afueras , lo que obliga a tener vehículo ... o arruinarse en taxis!!. Creo que se tendria que avisar con antelación.
Stayed 4 nights in Nov 2017

8/10 Good

Giovanni, Mirano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gradevole Hostal immerso nel verde
Hostal molto buono in luogo tranquillo a circa 2,5 km dal centro di Hanga Roa. E' immerso nel verde ed è anche popolato da vari simpatici animali (cani, gatti, galline, galli e persino un affettuoso cavallo). E' opportuno disporre di un mezzo di locomozione. I proprietari sono molto gentili e disponibili. Ottime le prime colazioni
Stayed 4 nights in Jun 2017

10/10 Excellent

Mei-Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay in Easter Island.
A comfort, quiet and neat place although it usually took me around 30 mins to walk to center of town. Surrounded by many animals such as dogs, cats, horse, birds and chickens you may love this place if you are a animal lover. The host helped a lot, friendly, and love to share everything she knows about the island and prepared delicious breakfast with fresh juices and fruits. Highly recommend!

8/10 Good

Verified traveler

Liked: Staff & service

10/10 Excellent

Joaquim, Rostock/ Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhige grüne Oase/ Silent and green Oasis
Die Osterinsel ist ein wirklich besonderer Ort, wir werden ganz sicher noch einmal wieder kommen. Und dieses schöne Hotel ist der Platz, an dem man am besten Zeit und Ruhe findet, die Eindrücke etwas zu sortieren./ Easter Island is really a special place, we will for sure come back again. And this nice hotel is the best spot where you can find time and mood to get all the impressions in line.

8/10 Good

Laura, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prettig hostal
Hostal op 25 minuten lopen vanaf Hanga Roa. Fijne en rustige plek om te verblijven. Groene, grote tuin. Kamer met eenvoudige, en toch alle benodigde faciliteiten. Goede bedden. Het is schoon. Heerlijk ontbijt. Er is een keuken als je zelf zou willen koken. Eigenaar Maria Isabel is top. Autohuur is eigenlijk onontbeerlijk als je je op het eiland zelfstandig zou willen verplaatsen

8/10 Good

Caroline, Papeete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour calme et paisible
Cette pension est un petit havre de paix, adorablement entretenue par Maria Isabel. Le petit-déjeuner est délicieux (banana cake à ne pas manquer!) et le cadre est paisible. La chambre est propre et la literie au top. La propriétaire est une femme adorable, passionnée par ce qu'elle fait, et remplie de générosité. Une belle expérience à vivre!

6/10 Okay

Verified traveler

10/10 Excellent

jose, Santiago de Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un viaje impecable
Un excelente lugar para, descansar, relájense y disfrutar de un rico desayuno, su dueña María Isabel una anfitriona muy acogedora y cordial, tiene la amabilidad de conversar y aclarar tus dudas respecto a temas culturales de Rapanui. Altamente recomendable.