Ratings based on 135 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Sydney, Australia

Decent hotel in Hanga Roa

Posted Nov 24, 2016
Pros: Location and big room. Pickup and drop off at the airport. Friendly staff.
Cons: In room television with HDMI. Breakfast, scrambled eggs only available when Rotary Club in town, same CD on loop extremely monotonous.
Location: Main street in Hanga Roa is right around the corner. Close walk to restaurants, shops, Tahai moai for sunset action.
My wife and I stayed at Tupa Hotel on a recent trip to Easter Island. Close to everything in Hanga Roa, we had a big room which serviced us well during our time there. Most things on Easter Island are relatively expensive so keep that in mind when comparing hotels. The hotel has a relationship with the Rotary Club so large groups of members seem to often stay there which is nice to converse with other guests. There is much room for improvement but it appears they are working on it.
4 out of 5
by A verified traveler

Posted Apr 4, 2016
Very friendly staff. Nice hotel for a good price. Location is very central. Breakfast was very good.
Comment from Hotel Management
Aug 29, 2016 by Tupa Hotel, Hotel Management
Thank you for your feedback!
4 out of 5
by A verified traveler

Buen alojamiento. Gran atención.

Posted Apr 4, 2016 on Hotels
Muy predispuestos a ayudarte con todo. Muy amables. Volvería.
4 out of 5
by A verified traveler from Florida

The hotel was nice, close to ocean and town.

Posted Feb 20, 2016
Pros: The general layout and the breakfast area, overlooking the ocean.
Cons: There was no air conditioning or room TV which was a plus, and cooled by fan and open windows, which was nice. We were there to see, and explore.
Location: Ocean swimming was close, as was lots of restaurants, shops and trails. Walking to these places was easy and we did not use taxis. We used Mt. bikes.
The place was quiet and comfortable. Staff was helpful and provided information on the area, and arranged tours and suggested places to visit. Shuttle to and from the airport was available. Rooms were clean and neat. Just a nice quite and well designed hotel.
Comment from Hotel Management
Mar 13, 2016 by Tupa Staff, Hotel Management
Thank you Wayne for your comments!
3 out of 5
by A verified traveler from seattle

A bit rustic, but friendly and priced right

Posted Feb 19, 2016
Our room was very large, with a view to the ocean. There's no AC, but we cooled the room adequately with a fan. Bed was comfy, but hot water for the shower was limited; sometimes plentiful, sometimes not. Breakfast was typical for Chile. Front desk service was friendly and helpful, and most everyone can speak English well. We had a late flight, so paid for late checkout to be able to enjoy one last afternoon on the island and a hot shower before the flight. Its the tropics, and our room did have one large cockroach. Why does this freak people out compared to a cricket, a grasshopper or a fly? Just one didn't bother me, but many parts of the facility seem "un-loved", like a torn screen, or faded paint, or sticking door. Despite the need for some TLC, everything worked. If you want lush gardens and fine finishes, you'll likely find them in the pricier establishments, but we found the Hotel Tupa's price point, and short walk to downtown, to be a sweet spot for us.
Comment from Hotel Management
Mar 13, 2016 by Tupa Staff, Hotel Management
Thank you for your comments!
4 out of 5
by Patrick

This traveler left a rating score only Posted Feb 6, 2016 on Hotels
1 out of 5
by Ricardo from Rye new york

No way you can call a tips hotel a hotel is bad

Posted Jan 31, 2016 on Hotels
No air conditioner, no tv, no telephone no pool, we stayed only one night next day we went to other hotel we paid Not much for better hotel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 30, 2016 on Hotels
3 out of 5
by A verified traveler from Miami, FL

It is one of the most remote places...

Posted Jan 3, 2016
Pros: See above
Cons: See above
Location: Really cool island
I am torn whether I would recommend this hotel or not. It was basically like a hostel. I understand we are on one if not the most remote islands in the world, but where is all our money going to? It is not going to fix up the hotel I can guarantee that. It wasn't a horrible stay, but it definitely disappointed going from nice boutique hotels in Santiago to this one which was the same price. Ha, also definitely a motivator to get the heck out of the room and explore more. Staff was great, very helpful in planning tours, etc. Location is good too, I'm glad it's not on the main strip, but also not too far, about 10 minute walk to the main area and all restaurants/shops. I would stay here again given the lack of choice on the island and the huge price difference to stay in a nicer hotel. Hopefully one day they will spruce up this hotel some more.
Comment from Hotel Management
Mar 13, 2016 by Tupa Staff, Hotel Management
Dear Brian Thank you for your comments. Yes, we are the most isolated island in the world! and for this it's sometimes difficult to get the materials. But we are improving our hotel! Best regards
4 out of 5
by A verified traveler

Nice staff

Posted Jan 3, 2016 on Hotels
スタッフの対応がフレンドリー&非常に親切で◎ 徒歩範囲に美味しいレストランがいくつかあり、ロケーションも快適。 朝食も期待以上で満足。