Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Mauritius

Nice Game resort with highly professional staff -

Posted May 24, 2016
Pros: The staff, the safari and the quietness.
Cons: Better sheeting, secured fire place and perhaps a TV in the room?
Location: The quietness was perfect. Grahamstown only 20 minutes away.
Nice game resort with highly professional staff. Lodge was nice and spacious but the different levels from the bathroom to the bedroom to the sitting area makes it challenging and hazardous if one has mobility problems (I nearly broke my neck stepping from the bathroom into the bedroom at night in the dark with the level change.) Also, a secured fireplace would have been a nice touch. Sheets were stained but bed very comfortable. Nice food and excellent all around personnel. A better view of the river or the forest would have added a special touch in our lodge. The safari itself was unbelievable with hot pouches waiting for us and wonderful ponchos. Very well organised program.
5 out of 5
by A verified traveler from Boston, MA. US

A Bubble of Luxury

Posted May 14, 2016
Pros: 1.Each beautiful thatched "hut" is separate so you couldn't hear or see anyone else except the birds and the resident hippos. 2.The wonderful staff.
Cons: The consistency of the food production; some things were excellent and some were over-cooked or badly done & a personal gripe - no black pepper there.
Location: Remote location in the bush which was lovely for the game drives but would involve quite a bit of travel to do any other activities.
We enjoyed 5 days here with the most amazing game drives with Troy, our game warden and in between relaxed in the luxury of a small hotel of 10 private suite "huts". The staff and amenities are flawless and make each person feel like royalty. The attention to detail and anticipation of any need or wish is well thought out in advance and indicates the caliber of the service. Every single person was smiling and friendly without being stiff so made you feel immediately comfortable. After we left, we realized we had been living in a dream world of luxurious surroundings and service with the bonus of being extremely close to beautiful exotic animals every day.......a milestone experience!
5 out of 5
by A verified traveler from Scotland

Outstanding

Posted Feb 26, 2016
From the staff to the situation of the lodge everything was fantastic. Would go back again.
5 out of 5
by Bill & Sandy from Blaine, Washington

Luxury in the Bush

Posted May 24, 2013
Pros: Everything
Cons: Nothing
Location: All inclusive experience.
This lodge goes all the way in customer service. You leave your car at the office and from that point you worry about nothing. You are transported back to the lodge by your personal guide and are treated to a luxurious experience from start to finish. You have your own personal butler and guide who will be at your service throughout your stay. The accommodations are 5 star and overlooking the water hole below your private deck and plunge pool. Your chef will provide you with some great meals and is more than willing to prepare whatever you desire. Matthew was nice enough to prepare a Banoffy pie for us on the day of our departure. We stayed there for 3 days at the end our 18 day vacation in South Africa and was a great way to unwind and relax before traveling back to Washington. You will enjoy 2 game drives per day. We had Jason and were very happy with the expert care provided and all the information he shared with us on the drives. We had some great game drives and will remember the experiences for years to come. Jason was able to get us close enough for some great pictures. In closing it was a wonderful experience at the end of Bill and Sandy's excellant adventures in South Africa.
5 out of 5
by A verified traveler

Great Safari Lodge

Posted Dec 4, 2012 on Hotels
Excellent stay with a great location.Ranger was excellent Jakes.