Disappointing but where would be better in EL?
Posted Jan 24, 2012
Killed two cockroaches found in my bathroom of a morning. Reception staff were very good and tried their best to accomodate me. The waiter in the bar couldn't wait to get rid of me, thrusting the check in front of my nose after every drink whilst not ever sorting out the snack I asked for despite saying he would. It took 3h for a cereal/soup bowl to be delivered to my room one afternoon (needed as I had a 4am start and breakfast didn't start until 6am). I walked in to my room to find the patio door leading on to the communal terrace wide open, anyone could have walked in to my room and taken anything from it.
Having not stayed in East London before I'm not sure if this is just best of a bad bunch or whether I should try somewhere else should there ever be a next trip to EL (unlikely)
As a Premier branded hotel, you expect more... it over-promised and under-delivered.