Get an overview of this hotelSki-in/ski-out hotel with a restaurant

Popular property highlights

Breakfast included
Free self parking
Free valet parking
Free WiFi
Restaurant

Location

Located in the mountains, this ski-in/ski-out hotel in Alta Pusteria is within a 10-minute walk of St. Michael's Square and Acquafun and close to winter sports such as cross-country skiing and skiing lessons. St. Michael's Church and DoloMythos are also within 5 minutes.

Hotel Features

Ski into Orso Grigio, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including a spa tub and a steam room.

Room Amenities

All 28 soundproofed rooms feature free WiFi and minibars. Thoughtful touches include bathrobes and slippers, and guests will also find refrigerators and cable TV. Private bathrooms are not ensuite.

Hotel Amenities

Hotel Amenities

Relax in the spa tub after a day on the slopes or enjoy the use of a steam room. Conveniences like ski storage, ski passes, and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant, a coffee shop/café, and a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. Complimentary self parking and valet parking are available on site, along with a car charging station.

Orso Grigio is a smoke-free property.

  • Babysitting or childcare (free) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Supervised childcare/activities (surcharge) 
  • Total number of rooms - 28 
  • ATM/banking 
  • Bar/lounge 
  • Business center 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fireplace in lobby 
  • Front desk (limited hours) 
  • Free train station drop-off 
  • Turkish bath/Hammam 
  • Computer station 
  • Electric car charging station 
  • Tours/ticket assistance 
  • Children's club 
  • Laundry facilities 
  • Number of floors - 4 
  • Multilingual staff 
  • Free valet parking 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Free train station pickup 
  • Free area shuttle 
  • Snack bar/deli 
  • Free parking nearby 
  • Free self parking 
  • Sauna 
  • Shopping on site 
  • Ski storage 
  • Ski passes available 
  • Ski-in/ski-out access 
  • Smoke-free property 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Free WiFi 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Soundproofed rooms  
  • Children's club (free)  
  • Area shuttle (complimentary)  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (free)  
  • Playground on site  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking, Free parking nearby

Room Amenities

  • Free newspaper 
  • Bathrobes 
  • Free toiletries 
  • Soundproofed rooms 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Hair dryer 
  • Bidet 
  • Slippers 
  • Desk 
  • In-room safe 
  • Rollaway/extra beds available 
  • Private bathroom (not in room) 
  • Cable TV service 
  • Daily housekeeping 
  • Bathtub or shower 
  • Room service (limited hours) 
  • Down comforter 
  • Free cribs/infant beds 
  • Rollaway/extra beds (free) 
  • Free WiFi 

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 11 AM.

Deluxe - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.

Onsite venue #2 - This bistro serves lunch only.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include ski-in/ski-out access, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowmobiling nearby 
  • Snowshoeing nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Skydiving nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Hiking/biking trails on site 
  • Playground on site 
  • Sledding nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 10 PM

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of EUR 15 per pet, per day
  • Dogs and cats only
  • 1 per room (up to 15 kg)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 105.00
  • New Year's Eve (31 December) Gala Dinner per child: EUR 50.00 (from 0 to 14 years old)
  • Tourism fee: EUR 2.00 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Late check-out fee: EUR 30
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Orso Grigio
  • Orso Grigio Hotel
  • Orso Grigio Hotel San Candido
  • Orso Grigio San Candido

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the train station. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

  • The property is a member of Historic Hotels of Europe.

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