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Reviews of Quality Inn

2.5 out of 5
Quality Inn
8523 Ocean Gtwy, Easton, MD

Reviews

7.6

Good

Rating 10 - Excellent. 174 out of 599 reviews" "
Rating 8 - Good. 224 out of 599 reviews" "
Rating 6 - Okay. 126 out of 599 reviews" "
Rating 4 - Poor. 39 out of 599 reviews" "
Rating 2 - Terrible. 36 out of 599 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Traveled with pets, Traveled with family
Liked: Amenities, property conditions & facilities
I stayed a few places and this by far was the most relaxed and comfortable stay I’ve had. Continental breakfast had great choices not just a few. Staff was friendly and helpful..at night it was very quiet around no disturbances. Pet friendly so I could have my baby stay with me
Stayed 6 nights in Apr 2024

8/10 Good

Gideon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jaycee, Greenville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, affordable, clean and friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Faith, Salisbury

Liked: Cleanliness, staff & service
Very dated and runned down. Staff was friendly and room was clean.
Stayed 1 night in Feb 2024

8/10 Good

Vannessa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Patricia

Stayed 2 nights in Jan 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean n spacious friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Nancy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Evelyn

Stayed 1 night in Dec 2023

8/10 Good

ROBERT F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Collin

Traveled with partner
Liked: Property conditions & facilities
Clean meet our needs.
Stayed 3 nights in Dec 2023

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Bang For The Buck
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Angeline

Stayed 1 night in Nov 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place.
Stayed 1 night in Nov 2023

2/10 Terrible

Rosa

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2023

8/10 Good

Paul, Laurel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
this is an older property. not fancy. safe clean and affordable.
Stayed 5 nights in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
November 10
I stay here this weekend every year for the Waterfowl Festival. last year was not good due toremodeling. i was expecting a lot more this year but still in that process. No hand towels were ever left in our room. The air condition/heater did not work well. The hanging bar for clothes was held up bu packing tape. The hotel was clean and the beds are comfortable.
Stayed 2 nights in Nov 2023

6/10 Okay

Susan

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Room clean, grounds nice. People very friendly and accommodating.
Stayed 1 night in Oct 2023

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
My wife and I both had back aches from the terrible mattresses . We expected better.
Stayed 1 night in Oct 2023

6/10 Okay

Tamaam

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was spacious but peeling paint on ceiling, peeling inside shade on lamp, unpainted repairs in bathroom left a messy feeling. On highway so noise should have been expected but it is noisy. Was put in a handicapped room (not requested) and so did not feel right in parking in the space outside my door, moved my car farther out. Staff, though, were VERY friendly. I was concerned about getting out of parking lot going east rather than west on 50 but it proved to be no problem.
Stayed 1 night in Oct 2023

10/10 Excellent

russell

Liked: Cleanliness, staff & service, property conditions & facilities
The few employees working there are excellent, doing a great job despite probably being underpaid and overworked! Give them a raise at least
Stayed 1 night in Oct 2023

10/10 Excellent

Carollyne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly hotel!
We are traveling with our dog and we had an excellent time. Place was so clean, breakfast good, and endless coffee and tea all day.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ashily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was awesome
Stayed 1 night in Oct 2023

6/10 Okay

Eric

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Could have used a good scrubbing. I got what I paid for though and last minute.
Stayed 1 night in Oct 2023

8/10 Good

Leslie

Liked: Room comfort
OKAY Stay
Hotel stay was decent. The room was okay. needed to be updated. The stairs and walk ways really needed some attention. Hotel was also very pricey!
Stayed 1 night in Oct 2023

2/10 Terrible

JOHN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate an Honest review, I believe most people want to know the truth. This hotel should honestly be taken off of Travelocities website. The hotel is unsafe! We booked one night and we were told that the Website over booked them and that they would not be honoring the reservation for a king size room. the did however offer us 2 double bed room. The lobby is smelly and old, but that wasn't even the worse part. Our room was old and it looked as though they were starting to remodel but stopped in the middle. The tub/shower was moldy and tub was peeling. The smell in the room was so strong, maybe bug spray or something like a cleaner not really sure, but we could hardly breath!!!! the ceiling was wavy and looked like it was about to fall in. Maybe the smell was possible MOLD? I could find an outlet to plug my phone in so I pulled out the night stand and found something indescribable a pile of jelly like substance under there. Please don't take your Loved ones to this hotel!

8/10 Good

John

Liked: Cleanliness, staff & service
Nice stay
This hotel was very clean with a few updates. Staff was terrific and the breakfast was outstanding.
Stayed 1 night in Sep 2023

2/10 Terrible

Stephen

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Quality Inn Easton. MD.
Hotel is grossly under staffed. Booked 2 rooms. One was not ready after it was assigned and we went to it. Furnishings are shabby & unclean. Some furnishings missing. TV' was not working correctly. Odd smells in room. Musty damp feeling. Holes in the walls. Fire alarm box broken. No soda/water machines or available. We left 1 hour after checking in. A total waste of time and money.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Motel not a hotel
As other reviews have noted, it looks like they are renovating. No closets to hang clothes, no shelves or bar to hang wet towels. Unpainted areas of spackle on the walls where they removed the old fixtures. Vinyl flooring, no carpeting. Also this is a motel not a hotel, no interior rooms, so be aware that you have to walk outside to get to lobby and breakfast. Also downside of the motel style is it is noisy with cars coming and going, bright with headlights and street lights, and people are constantly walking past the window. On our second night a group of guests from two doors down were loudly partying outside in front of their open room at 1:45am and kept it up for two hours. Overall the property has a run-down motel feel so it's not surprising that some guests treat it that way.
Stayed 2 nights in Sep 2023

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities
Room was not ready when I arrived. When finally ready, the room had a very strong smell of deodorizer/air freshener/cleaning solution. The bathroom door did not close all of the way.
Stayed 1 night in Sep 2023

6/10 Okay

Anne

Traveled with partner
Disliked: Amenities
Needs updating, pool was dirty, noisy rooms, plumbing not great.
Stayed 2 nights in Sep 2023

2/10 Terrible

Thomas

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We did not get the king room reserved because it was a handicap room and I was not going to take that when a handicapped person might have needed it. The room we were given had a ceiling that was flaking and falling in, no towel racks, and patched walls. The bathroom door could not be closed or opened if the toilet seat was down. The room would never have passed a health inspection.
Stayed 1 night in Sep 2023

6/10 Okay

Dianne, Henrietta

Disliked: Property conditions & facilities
Missing paint. No closet bar to hang stuff
Stayed 1 night in Sep 2023

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service
Everything was fine except there were no lights on both sides of the bed for reading.
Stayed 1 night in Sep 2023

6/10 Okay

Elise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not a great value
The service was fine, but the rooms were less than comfortable. There were patched holes in the walls, poor lighting, no luggage carts, and the beds were extremely uncomfortable.
Stayed 3 nights in Aug 2023

8/10 Good

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veey nice cleaning person.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kristine

Traveled with family
Liked: Staff & service
The bathroom and vanity area was outdated. The sleeping area is updated and nice. There was a cockroach in the bathroom. There was a drug deal going on outside the room and people, not guests, were hanging out in the parking lot.
Stayed 1 night in Aug 2023

10/10 Excellent

scott

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Hotel was clean and safe. Pet friendly. Very friendly desk help. Definitely would stay again.
Stayed 1 night in Aug 2023

8/10 Good

Patricua

Liked: Staff & service
Stayed 2 nights in Aug 2023

2/10 Terrible

JR

Stayed 1 night in Aug 2023

4/10 Poor

nadine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023

6/10 Okay

Steve

Stayed 1 night in Aug 2023

6/10 Okay

Sharon

Stayed 1 night in Jul 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Cleanliness
It was ok for a 1 night stay. Wasn't terrible but wasn’t a 10 either.
Stayed 1 night in Jul 2023

6/10 Okay

Jane, Washington

Stayed 1 night in Jul 2023

6/10 Okay

Jeanmarie, Herndon

Liked: Cleanliness, staff & service
The mattress in my room sunk down, but the sheets were great quality. There were ants in my room. The bathroom wall needed paint to cover large spackled areas. Why are there only 3 chairs around the pool? That’s ridiculous.
Stayed 2 nights in Jul 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was easy and pleasant. I especially liked the nice staff at this hotel.
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We're stayed here before and it was good. This time the pool was very dirty. Also the room was not maintained very well. The paint is peeling off the walls and the tub was disgusting.
Stayed 2 nights in Jul 2023