Family Apartment | Individually furnished, desk, soundproofing, iron/ironing board

Reviews of Zámoček Staré Časy

4 out of 5
Zámoček Staré Časy
Frana Krála 23, Poprad

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Alice, San Francisco, CA

Disliked: Staff & service
Just don't. Your booking will say that room/unit will be guaranteed for late arrival, but they will re-sell your room if you don't call them before 7pm. They will not refund your money and they will offer you (if you are lucky) room of a size of broom closet. They have no idea how to honor and respect customers, they are greedy and dishonest. This is review of the management, not the property. Too many years ahead of them to learn about how to run business post communism. You are nothing to them as a client. They are always right and you are always wrong. We just left after they treated us with disrespect. Expedia refunded our payment. Be aware! Now let see how they will defend themselves and threaten me again. Just don't!
Stayed 1 night in Aug 2018

10/10 Excellent

corbindallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique, spacious rooms
From the moment we arrived to Zamocek Suzanne cordially welcomed us and showed us to our rooms. She thoroughly explained where everything was located, and was cery detailed on making out stay a perfect one. The rooms all have small kitchens and the decor is most charming in Slovakian character. Highly, highly recommend this hotel!

10/10 Excellent

karel, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place,good value for money !!!
Excellent !!!on all sides !!!great view ,parking,quite,near to Tatry ,just perfect !!

6/10 Okay

Jean-Pierre, Puurs Belgium

Disliked: Property conditions & facilities
This is NOT an hotel but appartments
The bells of the church every 15 minutes between 7 en 22 h ,hallo! good restaurants in the neighbour mountains ,hiking within 20 km old Poprad intresting
Stayed 5 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Franciska, Bodegraven

Liked: Cleanliness, staff & service
Prima verblijf gehad. Wasmachine mogen gebruiken. Bedden kunnen beter.

8/10 Good

Sergio69

Liked: Cleanliness, property conditions & facilities, room comfort