Ratings based on 323 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Nice modern hotel

Posted Aug 25, 2015
We love the location. We had breakfast outside on the terrace and the view was stunning!
2 out of 5
by A verified traveler

Rudeness is their password

Posted Aug 24, 2015
The room was OK. The hotel is a little depressing because of the purple light and the night club music playing all day long. But the worst part is the never smiling, rude stuff: When I complained about the clogged toilette, I received a bad look instead of the expected apologies. In front of me a maid collected a towel felt on the elevator floor, folded it, and returned it to the pile of clean towels.
4 out of 5
Recommended
for Everyone
by A verified traveler from rive sud de Montreal Qc Canada

Posted Aug 16, 2015
très bien, sauf qu'il n'y a pas de cafetière dans la chambre. Le stationnement payant pourrait être 50 % moins cher.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2015
Cons: Le gym est terrible. Les installations ne peuvent être utilisé adéquatement.
Le gym est terrible. Les installations ne peuvent être utilisé adéquatement.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Great location.

Posted Aug 11, 2015
The hotel is adjacent to a park and walkway along the water. The hotel is an unusual interesting, modern design. Staff are friendly and helpful.
3 out of 5
by A verified traveler from Toronto

Nice room but lacking standard amenities

Posted Jul 15, 2015
It is a nice trendy hotel but is lacking standard amenities in the room such as a coffee maker, mugs, safety deposit box, ice bucket etc. Oddly, if you wanted to have these in your room you had to purchase them from their "boutique" and in some cases you had to order them 8 weeks in advance. Very bazaar. Other than that the room is quite nice and I appreciated the breakfast (juice, bagels, cereal, tea, coffee). The hotel is only a 10 mins walk to Rue Wellington for shopping and the bus station and is situated beside a small lake which was nice.
3 out of 5
Recommended
for Everyone
by A verified traveler

Why bother providing Continental Breakfast.

Posted Jul 6, 2015
Pros: nice location on the lake and comfortable beds
Cons: Housekeeping never cleaned our room or changed towels for a 2 night stay. The continental breakfast was make your own toast with awful coffee.
We stayed two nights while attending an event in nearby Richmond. Comfy beds, central location, clean and modern European decor
1 out of 5
Recommended
for Business Travelers
by Lynn from Laval

Very expensive for no reason

Posted May 27, 2015 on Hotels
For this expensive hotel we were very disappointed. The first room we were shown had such a dirty window we could hardly see through it and it was facing a tank and Bell Canada depot. I asked for a room change facing the lake and was charged a supplementary 15.00 more their excuse was that the streets were dirty and it was not worth cleaning the window. The water temperature of the pool was so cold that we could not use it since it is a small pool that also contains the spa. I asked why it was so cold I was told it was considered a therapeutic bath. Who takes a bath in cold water. The room had no bathroom fan which is unthinkable in a highly rated hotel. The breakfast that was included was terrible. Bread cereal and a few fruit. No bananas the chesses was stale and you had to serve the jam from a pot very unhygenic. No yogurt, no hot chocolate, very limited for 15$. Te hotel kept playing the same music (Enya) over and over and quite loud. The interior of the hotel was also very cold. Very annoying having to use your room card to use the elevator. I will never go back to this chain of hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vermont

We were upgraded to a sweet and it was GORGEOUS!!

Posted May 15, 2015
Everything about this hotel was beautiful. The room was decorated so elegant and simple. The designer really knew what they were doing! The hotel is walking distance from some great restaurants and bars. We will definitely stay here again!
5 out of 5
Recommended
for Families
by Rock from Montréal

Bien situé, impeccable et belle vue sur le lac

Posted May 14, 2015 on Hotels
Endroit central, tranquille et un hôtel qui se démarque par son aspect "trendy".