Get an overview of this hotelLuxury hotel with restaurant and outdoor pool

Popular property highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
Business center

Location

Located in the heart of Gisborne, this luxury hotel is within a 10-minute walk of Gisborne Harbour, Gisborne Wine Centre, and Tairawhiti Museum. Toihoukura School of Contemporary Art and Sunshine Brewing Company are also within 1 mi (2 km).

Hotel Features

This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite.

Room Amenities

All 49 rooms offer free WiFi, minibars, and flat-screen TVs with digital channels. Other amenities available to guests include DVD players, room service, and coffee makers.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Emerald Hotel provides a spa tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. Onsite self parking is complimentary.

Emerald Hotel is a smoke-free property.

  • Express check-in 
  • Bar/lounge 
  • Elevator/lift 
  • Fitness facilities 
  • Business center 
  • Conference space 
  • Porter/bellhop 
  • Express check-out 
  • Meeting rooms 4 
  • Restaurant 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sun loungers 
  • Outdoor pool 
  • Smoke-free property 
  • Outdoor seasonal pool 
  • Safe-deposit box at front desk 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Pool umbrellas 
  • Spa tub 
  • Total number of rooms - 49 
  • Number of floors - 3 
  • Wedding services 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • DVD player 
  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Flat-panel TV 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Digital TV service 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.

Nick's Bistro - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Ecotours nearby 
  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Golf lessons available nearby 
  • Kayaking nearby 
  • Windsurfing nearby 
  • Sailing nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 1 AM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for cooked-to-order breakfast: NZD 22.00 for adults and NZD 15.00 for children (approximately)
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Emerald Gisborne
  • Emerald Quality Hotel Gisborne
  • Quality Emerald Gisborne
  • Quality Hotel Emerald
  • Quality Hotel Emerald Gisborne
  • Quality Hotel Gisborne
  • Emerald Hotel Gisborne

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.


Sorry, we seem to have had an issue loading our review content. Try again?