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“The staff was incredibly helpful and patient with us. Never having been in Southhampton, or much in the UK, we were a little high maintenance. Thank you all. You made it easy.”

“I didn't like it at all because you can't even use the grill. On the website it says hot tub is included but it's not like that. You only get a message after booking if you want a hot tub you have to pay extra. My opinion is that this should be attached to the website.”

“The total has good amenities and a good gym. The food was ok. The hotel was let down by poor and inconsistent service. We were told that tables in the restaurant could not be booked in advance as that evening England were playing. This was confirmed by the person on reception, only to find that nearly all the tables has indeed been reserved when we went down to the restaurant with some of them standing empty for hours until the football started. We then had to wait about half an hour for food……

“Paid £74 for a room with no kettle or TV, and wasn't even ensuit, so for me the price was about £24 too much, the bathroom was right next to my room, and the girl in another room was in and out to the bathroom all night, and then decided she was going to have a shower at 6.30am and then dry her hair, the room was comfortable and there was a kitchen and TV downstairs but nowhere to sit and watch TV as. The 1 armchair was covered in laundry and I didn't fancy sitting on a stool at the kitchen……