Ratings based on 68 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Grafton, WI

Cute & Adequate for Business Travel

Posted May 30, 2017
Pros: Clean, updated rooms, friendly staff, affordable price.
Cons: Sofa in room was outdated. Could use an updated piece.
Location: Near a gas station, Subway, McDonald's & the interstate
I stayed here overnight for a business trip. It was clean, the staff was friendly, the room was small but quaint, the parking was ample, the breakfast smelled amazing (although I did not stay for any). I'll be staying here again when in the area for work.
Comment from Hotel Management
Jun 2, 2017 by Cathy, Hotel Management
Thank you so much for the great review. You are correct--we are replacing the sofas, and have already received a few of the new pieces. I wish you could have stayed for breakfast--we've recently added a number of new items to the selection. We look forward to seeing you next time!
5 out of 5
by Shari

Stop Along the Road

Posted Apr 24, 2017 on Hotels
Nice hotel. Clean and welcoming. Our room was spacious.
Comment from Hotel Management
May 1, 2017
Dear Guest, We appreciate your positive feedback about our hotel! We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, please don’t hesitate to call us! Thank you, Management Eau Claire, WI. AmericInn Hotel & Suites
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Nice hotel with friendly staff

Posted Apr 24, 2017
Pros: Friendly staff, clean rooms
The hotel was clean, and the staff was especially friendly. They had a full complimentary breakfast, and free bottled water in my room. My stay was brief, but I was pleased with experience. The bed wasn't super comfortable, but it was fine for a one night stay.
Comment from Hotel Management
Apr 26, 2017 by Sales Representative, Hotel Management
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us. Thank you, Management AmericInn Hotel & Suites Eau Claire, WI.
3 out of 5
Recommended
for Everyone
by A verified traveler from wisconsin

Clean hotel which is important and good location.

Posted Apr 17, 2017
Good location but was hoping for use of hot tub and pool which were shutdown for updates. Rooms were clean which is a big deal for me. Good experience overall
Comment from Hotel Management
Apr 18, 2017 by Management, Hotel Management
Good Afternoon Traveler! Thank you so much for taking the time to give your feedback on your stay at our hotel. We appreciate any and all comments. I apologize that our renovations of our pool and hot tub were shut down during your stay! We are expecting them to be fully active this upcoming Thursday. I hope you will come back and visit us sometime soon so you can experience our hotel to the fullest! Thank you, AmericInn Hotel & Suites Eau Claire, WI. Management
5 out of 5
by Stephania

Super Staff, Nice big rooms

Posted Apr 10, 2017 on Hotels
This hotel is really staffed with some of the best customer service oriented employees I've come across in a long time. The pool was being renovated, and so I got bumped to a room with a whirlpool; a very fun compensation. Special shout out to Carrie at the front desk, who drew us a map to Milwaukee Burger, where our friend had his first cheese curd. It was just a lovely place, convenient to our customer, and nice people.
Comment from Hotel Management
Apr 12, 2017
Stephania, Thank you so much for taking the time to share your experience at the AmericInn Hotel & Suites in Eau Claire, WI. We take pride in our employees and offer the best customer service to every guest! The fact that you mention a specific employee by name, shows just how much we care about each and everyone of not only our guests, but our employees as well. Next time you are visiting in the area, we hope you choose to stay with us again! Have a great day! Thank you, AmericInn Hotel & Suites, Eau Claire Managment
4 out of 5
by Rory

Posted Mar 29, 2017 on Hotels
The concierge upgraded our room free of charge as they didn't have a roll away bed available for us. The pool was great. Unfortunately, the hot tub was out of order during our stay.
Comment from Hotel Management
Mar 31, 2017
Dear Guest, We appreciate your positive feedback about our hotel! We do take pride in catering to our guests’ needs the best way we can. I do apologize about the hot tub being out of order. We are trying to get it up and running as soon as possible! If you’re traveling to our area again soon, don’t hesitate to call us! Sincerely, Management Team AmericInn Hotel & Suites Eau Claire, WI.
5 out of 5
by Crysta

More than adequate

Posted Feb 17, 2017 on Hotels
Stayed here because it was very close to the Menards Conference Center. Room was clean. Beds comfortable. Breakfast was good. No complaints. A short drive from grocery store and good selection of restaurants. No elevator to second floor so be aware.
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Hi Crysta! Thank you for taking the time to share your feedback about our hotel with us! We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I'm so glad to hear that we were centrally located for all of your needs. Unfortunately there isn't much we can do about the elevator situation at our hotel, but we do try to accommodate every guest accordingly to their needs within the hotel. Next time you are in the area, I hope we see you again! Have a great day, AmericInn Eau Claire, WI. Management Staff
5 out of 5
by Christopher

Posted Jan 26, 2017 on Hotels
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Dear Happy Guest, Thank you for giving us a perfect rating for your stay at our hotel! I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Sincerely, AmericInn Hotel & Suites, Eau Claire, WI. Management
4 out of 5
by Anna

clean and quiet

Posted Jan 12, 2017 on Hotels
nice stay but local area seemed lacking. not much around besides gas stations. not entirely sure though, came through at night and didn't see much anyway
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Dear Anna, Thank you very much for your review. We greatly appreciate it! We look forward to welcoming you for your next stay in Eau Claire. Best Regards, AmericInn Hotel & Suites, Eau Claire, WI. Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Green Bay, WI

Great Rate on a slow weeknight

Posted Dec 27, 2016
Pros: Clean, comfortable. great pool and spa
Cons: Nuke the Breakfast food a bit longer - eggs and sausage cold.
Location: Not much. Interstate location long way from all the fun stuff in a great college town like Eau Claire. Burger King across the street.
Just blowing through Eau Claire. AmericInn's are all consistently above average. Unfortunately, sometimes the rates are as well. The night before in nowhere Jackson, Minnesota they wanted $120 a night but EC just $65.
Comment from Hotel Management
Dec 27, 2016 by Sales Representative, Hotel Management
Dear Trucker, Thank you for your feedback! I was disappointed to read that you weren't satisfied with our breakfast. I will be bringing this up to our breakfast staff, in making sure the breakfast items that need to be warm are kept warm the entire time breakfast is available. I hope the front desk was able to give you some options of nearby attractions and restaurants. Unfortunately we aren't located near many companies, but we do try to provide the closest options available for our guests needs. We hope next time you are in the Eau Claire area, you choose to stay with us again! Thank you, Eau Claire AmericInn Management