Ratings based on 290 Verified Reviews

3.2 out of 5
60% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Graduation

Posted Oct 9, 2017
Pros: Value
Location: It is located by the college campuses, shopping centers, and restaurants.
We stayed at this hotel because of its location and value. The staff is friendly and my parents sleep real well there!
Comment from Hotel Management
Oct 13, 2017 by Molly B-Assistant Front Desk Manager , Hotel Management
Thank you for staying with us! We're happy to hear you enjoyed your stay and that our location works out well for you! We hope to see you again soon!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 5, 2017
Nice location, pools, bar and attached restaurant handy.
Comment from Hotel Management
Oct 8, 2017 by Molly B., Assistant Front Desk Manager, Hotel Management
Thank you for staying with us! We're happy to hear our location worked well for you and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Trevor, WI

UW EC Visit

Posted Sep 26, 2017
Pros: room, pool, and being close to UW Eau Claire
Cons: Breakfast was a bit light. Could use a Belgium waffle maker
Location: Just visites UWEC
Like the room, pool, and being close to UW Eau Claire
Comment from Hotel Management
Oct 8, 2017 by Molly B., Assistant Front Desk Manager, Hotel Management
Thank you for staying with us! We're glad our convenient location by UWEC worked well for you and we hope to see you again for your future university visits!
4 out of 5
by A verified traveler from Chicago

Close to our itenary

Posted Sep 25, 2017
Initial room had no Air conditioning on 90 + % day was moved to another room smaller bed though Freindly staff Great breakfeast Bogo in the bar with coupon from hotel
Comment from Hotel Management
Oct 8, 2017 by Molly B., Assistant Front Desk Manager, Hotel Management
Thank you for staying with us! We're glad we were able to move you to a different room, and that our staff was friendly and accommodating. We hope to see you again soon to give you some more BOGO drink tickets for the bar!
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver CO

Great place, great price

Posted Sep 13, 2017
Cons: update bathrooms
Location: Bar and restaurant attached. Pizza and Italian food. Starbuck, Caribou, Jimmy Johns, Einsteins bagels all within walking distance!
We stayed here 6 nights and slept like babies each night. Clean rooms, polite staff and close to everything! Didn't have the chance to use the pool or hot tub but people looked like they were enjoying it over the weekend. Breakfast was full of choices. Muffins, toast, bagels, oatmeal, biscuits and gravy, cheese omelets, breakfast burritos, yogurt, juice, coffee, tea, milk, cereal. Rooms a bit out dated but we were here just to sleep and get ready for the next day. A week of wedding hoopla thus no time to enjoy the pool!!
Comment from Hotel Management
Sep 23, 2017 by Molly B., Assistant Front Desk Manager, Hotel Management
Thank you for staying with us! We're thrilled to hear you enjoyed your stay and were able to sleep well with such a busy schedule! We hope to see you again!
3 out of 5
Recommended
for Everyone
by A verified traveler from Manitoba

Decent hotel. Noisy weekend nights

Posted Sep 11, 2017
Pros: Clean comfortable room. Handy walk-in shower in the "accessible" room.
Cons: Be more diligent about replacing burned out lights.
Location: Close to the University and hospital. Not very close to a nice sit-down meal.
Nice hotel and staff. Unfortunately we stayed Friday and Saturday night when they had a live band entertaining in the adjoining pub across the courtyard. It was loud until after 1 AM, then people returning to their rooms were loud until 2 AM. Some must have been smoking in the courtyard near our room because at times there was a strong smell of cigarette smoke entering through the heat/AC unit. Otherwise the room was quite nice.
Comment from Hotel Management
Sep 12, 2017 by Molly B- Assistant Front Desk Manager, Hotel Management
Thank you for staying with us! We're happy to hear our rooms were clean and comfortable and our location worked well for you. We value your feedback about the music in the Pub, we do strive to make sure it's not disruptive to our guest and will let the bar manager know it has been too loud.
3 out of 5
by A verified traveler

Posted Sep 8, 2017
Room air conditioner did not work. We had a ground floor and the Door jamb on the sliding door was sepersted....rooms need re-doing.
Comment from Hotel Management
Sep 12, 2017 by Molly B- Assistant Front Desk Manager, Hotel Management
Thank you for staying with us! We're sorry to hear your stay wasn't 100% satisfactory. We're currently working on updating our rooms and air conditioning units and apologize for the inconvenience of being in a room with an older unit. I have also updated our maintenance staff with your other concerns, we truly value your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from South Holland Illinois

Rockin Wisconsin

Posted Sep 5, 2017
Pros: The location is perfect.
Cons: Clean the carpet.
My friend and had a wonderful time. The room was awesome. The band totally rocked!!!
Comment from Hotel Management
Sep 12, 2017 by Molly B- Assistant Front Desk Manager, Hotel Management
Thank you for staying with us Karen! We're pleased to hear you and your friend had a great time at the hotel and enjoyed the live music at O'Leary's! We hope to see you again soon to enjoy some more awesome music!
2 out of 5
by A verified traveler

Dirty

Posted Sep 5, 2017
Room smelled horrible. Bed was not a queen. Hallways of hotel were stained and filthy. Smelled horrible in room and rest of hotel. Sliding door to patio did not work the best. Shower had no pressure. Bed was suppsoed to be a queen and it was a full size. Pillows were not the best.
Comment from Hotel Management
Sep 12, 2017 by Molly B- Assistant Front Desk Manager, Hotel Management
We're sorry to hear your stay wasn't satisfactory. I have made the necessary departments aware of your concerns. Thank you for your feedback, we truly appreciate it.
1 out of 5
by A verified traveler from Ontario

Not at all like the ad

Posted Aug 28, 2017
Pros: The front desk person was helpful in recommeding another place.
Cons: The whole place was very outdated.
Location: We did not stay and went to the next town.
We did not stay. The room was musty. The ac was not working and a fan was put on too of it blowing on high. The front desk called maintenance who told us the ac was shut off in every room. My wife has asfhma and was in the beginning of an attack in the few minutes we were there. Our charges are supposed to be reversed. Another place was recommended and we left.
Comment from Hotel Management
Sep 1, 2017 by Molly B., Assistant Front Desk Manager, Hotel Management
We're sorry to hear you didn't enjoy your stay, we value your feedback and I have brought your concerns to the attention to the necessary departments. We're glad our staff was still able to send you in the right direction for accommodations.