Ratings based on 282 Verified Reviews

3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Nightmare Hotel

Posted Oct 29, 2017
Pros: The cleaning staff
Cons: An Elevator...
Worst hotel experience 850 miles from home. I left my credit card home by accident. We discovered it half way thru trip. I called the motel and they stated to come on and we would work something out, We arrived and they told us that would not be able to check in without card and it was 10 pm. One of the guests offered to give them a card for us. In the end my daughter drove 35 miles and she used her card. However, our room was prepaid for in full and I feel we should have at least some degree of leniency. I was absolutely humiliated and embarrassed.The manager was called and he did not care if we had a place to sleep or not. The reaction of other guests will tell of what happens to that establishment as well. I called Expedia and the girl who took the call was awesome. She is an asset to them. She did all she could to help and even followed up with call to see if we were okay.
4 out of 5
Recommended
for Everyone
by A verified traveler from sherwood Park, AB

Comfortable

Posted Oct 28, 2017
Pros: Friendly staff.
Third time for this location. Close to Applebee's and shopping. Low cost so don't expect anything exhorting, comfortable, clean and excellent staff. Worth a stay if your on a budget.
Comment from Hotel Management
Oct 29, 2017 by Macayla , Hotel Management
Dear Valued Guest, Thank you for taking the time and giving us feedback on your stay. I am happy to see that you enjoy our location and our staff. We look forward to seeing you the next time you are in Eau Claire. Thank you, Macayla Palubicki Sales and Social Media Representative
3 out of 5
Recommended
for Everyone
by A verified traveler from Sheboygan, WI

Convenient location, adequate facility

Posted Oct 2, 2017
Pros: The location is convenient to our needs
Cons: The cleaning staff needs to replenish items that have been used by the guests, namely the coffee items.
Location: It is convenient to the biggest mall in the city, and near the Interstate highway and UWEC.
This hotel is close to the area we needed to be at, and the facilities are generally in good condition. Our check-in was quick and efficient. Our room was clean. However, upon first use, the sink filled and wouldn't drain. There are no stoppers in the sink, just the drain hole. I had to get a plunger from the office to work on it. In the process, a toothbrush and large chunk of plastic floated up into the sink bowl out of the drain hole. After those were out, the sink drained properly. The second night of our two-day stay we noticed that our coffee packets and sugar/creamer packets had not been replenished from that morning's use. I had to go to the office again to get those. Not a big problem, but inconvenient to us. The breakfast items were fine: scrambled eggs and sausage, a waffle maker, various sweet rolls, bagels, etc. A staff member was present and replenishing as needed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Nice one night stay

Posted Sep 16, 2017
We only stayed one night. Check in was quick and easy. Room was clean and comfortable. Complimentary breakfast was better than most. I would not hesitate to book this one in the future if we were going to be passing through.
Comment from Hotel Management
Sep 16, 2017 by Macayla, Hotel Management
Dear Valued Guest, Thank you for taking the time and giving us feedback on your stay here at the Baymont Inn & Suites Eau Claire. I am happy to see that you enjoyed your room and our breakfast and we look forward to seeing you the next time you are in Eau Claire. Thank you, Macayla Palubicki Sales and Social Media Representative
4 out of 5
Recommended
for Everyone
by A verified traveler from Manitoba Canada

Posted Sep 8, 2017
Hotel is older but well maintained. Clean and smells nice. The desk clerk was friendly and helpful. Breakfast was standard but good. Would stay here again.
Comment from Hotel Management
Sep 10, 2017 by Macayla, Hotel Management
Dear Valued Guest, Thank you for taking the time and giving us feedback on your stay here at the Baymont Inn & Suites Eau Claire. I am happy to see that our staff was helpful and that you enjoyed our wonderful breakfast. We look forward to seeing you the next time you are in Eau Claire. Thank you, Macayla Palubicki Sales and Social Media Representative
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great location with proximity to whatever you need

Posted Aug 25, 2017
Stayed here with our family of five and had a great stay. Room had a full kitchen, including a FULL SIZED REFRIGERATOR and stove/oven. There was ample space for everyone, multiple closets, and ample power outlets. The bathroom had a tub/shower and good water pressure. Beyond the room, the pool is clean and the depth is kid friendly. Breakfast is hot with plenty of options. Parking is free and easy at this quiet hotel. Staff was competent and friendly.
Comment from Hotel Management
Sep 2, 2017 by Macayla Palubicki, Hotel Management
Dear Valued Guest, Thank you for taking the time and giving us your feedback on your stay with us here at the Baymont Inn & Suites Eau Claire. I am happy you were able to experience and enjoy one of our kitchen rooms and all of our amenities that we offer. We look forward to seeing you the next time you are in Eau Claire. Thank you, Macayla Palubicki Sales and Social Media Representative
3 out of 5
by Victor

Noisy, usual hotel crowd...

Posted Aug 20, 2017 on Hotels
It was an ok place. Kind of noisy with people slamming doors and going in and out. Usual loud hotel crowd.
Comment from Hotel Management
Sep 2, 2017
Dear Valued Guest, Thank you for taking the time and giving us your feedback on your stay. I am sorry to see that there was a lot of noise going on while you were here, hopefully it is quieter the next time you stay with us. We look forward to seeing you the next time you are in Eau Claire. Thank you, Macayla Palubicki Sales and Social Media Representative
4 out of 5
by Mary

Posted Aug 15, 2017 on Hotels
Comment from Hotel Management
Sep 2, 2017
Dear Valued Guest, Thank you for taking the time and giving us your feedback on your stay here at the Baymont Inn & Suites Eau Claire. I am happy to see that you enjoyed your stay and we look forward to seeing you the next time you are in Eau Claire. Thank you, Macayla Palubicki Sales and Social Media Representative
4 out of 5
by Mary

Posted Aug 15, 2017 on Hotels
Comment from Hotel Management
Aug 19, 2017
Dear Valued Guest, I am happy to see that you enjoyed your stay here at the Baymont Inn & Suites Eau Claire. We look forward to seeing you the next time you are in Eau Claire. Thank you, Macayla Palubicki Sales and Social Media Representative
5 out of 5
by A verified traveler

Posted Aug 6, 2017 on Hotels
Great location with a filling breakfast! Very clean!
Comment from Hotel Management
Aug 8, 2017
Dear Valued Guest, Thank you for taking the time to give us your feedback on your stay with us here at the Baymont Inn & Suites Eau Claire. I am happy to see that you were able to enjoy your stay and our breakfast. We look forward to seeing you the next time you are in Eau Claire. Thank you, Macayla Palubicki Sales and Social Media Representative