Ratings based on 240 Verified Reviews

3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Jan 21, 2017
It's close to restaurants, shopping, etc. Room was clean and staff were friendly. Only downside is the pool area needs to be updated... water was cold and pool area was chilly.
Comment from Hotel Management
Jan 31, 2017 by Jessica, Hotel Management
Dear Valued Guest, Thank you for taking the time to give us feedback about your stay with us at the Baymont Inn & Suites Eau Claire. I am happy to see that you found our location convenient and the rooms and staff to be enjoyable. I will have maintenance look at the pool to resolve this issue right away. We look forward to seeing you again the next time you are in the area! Thank you, Jessica General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2016
Room was clean and comfortable temp wise, but it was very dry in the room which made it uncomfortable to sleep in. Still, it served our needs, which was to stay over night while we Christmas shopped/ Got a good rate for the room, too. Overall, happy.
Comment from Hotel Management
Dec 19, 2016 by Jessica, Hotel Management
Dear Valued Guest, Thank you for taking the time to give us feedback about your stay. I am happy to see that you found your room to be clean to your satisfaction. We look forward to seeing you again the next time you are in the Eau Claire area. Thank you, Jessica General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Naperville

Heater bothersome

Posted Dec 10, 2016
Pros: Close to my relatives. Beds had quilts we used when we shut down the heater. Breakfast had waffle maker. Shower worked well.
Cons: Fix the heater. No luggage stand - shouldn't have to put it on the floor.
Location: Close to my sisters for Thanksgiving. Big mall within walking distance if you're into that thing.
Stay was good except the heater fan would cycle off, then start up again within 3-10 seconds. Had to turn it off at night to sleep. Otherwise nice place but room was small.
Comment from Hotel Management
Dec 12, 2016 by Jessica-General Manager, Hotel Management
Dear Valued Guest, Thank you for your feedback about your stay. Your feedback allows us to better ourselves for our guests. I will have maintenance look at the heater as well as the luggage stand. I am glad that our location was convenient for your family during the holidays. We look forward to seeing you again the next time you are in the Eau Claire area. Thank you, Jessica General Manager
5 out of 5
by A verified traveler from Texas

Nice Hotels

Posted Dec 9, 2016 on Hotels
Check in was quick. The staff was friendly. The hotel was clean and looked nice. You can tell it's a bit outdated. We had a king room. The bed was huge and soft. Quite a bit off the floor. I had to practically hop to get on the bed. But I slept well. The pillows are so soft. There are ac/heating units in the rooms that do an excellent job of keeping the room warm. The breakfast was decent with a waffle iron, pancake iron, oatmeal, cereal, yogurt and a few pastries. The complimentary cookies from 4 to 7 were ultra yummy! I'd definitely stay again.
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to give us feedback about your stay with us at the Baymont Inn & Suites Eau Claire. I am happy you found the staff to be friendly and your check-in process to be quick. I am glad that you had to opportunity to join us for our hot breakfast and cookies. We look forward to seeing you again the next time you are in the Eau Claire area. Thank you, Jessica General Manager
3 out of 5
by A verified traveler

Posted Dec 2, 2016 on Hotels
The hotel was nice but the internet was useless. I had to use data from my phone to finish my work for the day. I even chose the $3 daily upgrade and it still didn't work good enough for basic use.
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to give us feedback about your stay. I am truly sorry for the issues you faced with your internet during your stay. Our team will take this information to improve ourselves as well as our property. I will look into the internet to make sure it is working properly. We look forward to seeing you the next time you are in the Eau Claire area. Thank you, Jessica General Manager
3 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to review your stay. We look forward to seeing you the next time you are in the Eau Claire area! Thank you, Jessica General Manager
3 out of 5
by A verified traveler

Convenient and comfortable

Posted Nov 27, 2016 on Hotels
Convenient location for shopping and restaurants in Eau Claire. Comfortable suite for a great price.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to give us feedback about your stay. I am happy to see that you found your suite to be comfortable and enjoyed our location. We look forward to seeing you again the next time you are in the area. Thank you, Jessica General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 27, 2016
Very happy with everything. Glad i changed hotels for a better room.
Comment from Hotel Management
Nov 28, 2016 by Jessica, Hotel Management
Charles, Thank you for taking the time to give us feedback about your stay. I am happy that you chose to stay with us at the Baymont Inn & Suites. We look forward to seeing you again the next time you are in the Eau Claire area! Thank you, Jessica General Manager
4 out of 5
Recommended
for Couples
by Al L.

Family trip

Posted Aug 8, 2015 on Orbitz
Room was ok. Bed mattress too hard, pillows were too soft. Breakfast was ok.
1 out of 5
by A verified traveler

Posted Jun 25, 2015
THE WHOLE EXPERIENCE WAS TERRIBE FROM EXPEDIA ON DOWN.