Indoor pool, sun loungers
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Reviews of Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
3117 Craig Rd, Eau Claire, WI

Reviews

7.8

Good

Rating 10 - Excellent. 163 out of 608 reviews" "
Rating 8 - Good. 258 out of 608 reviews" "
Rating 6 - Okay. 117 out of 608 reviews" "
Rating 4 - Poor. 45 out of 608 reviews" "
Rating 2 - Terrible. 25 out of 608 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kelly, Cloquet

Traveled with partner
Liked: Staff & service
Staff very nice. Place feels old.
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stay and decent amenities
Stayed 1 night in Apr 2024

10/10 Excellent

Leigha

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and centrally located to everything we planned to do. No more than a 10 minute drive.
Stayed 2 nights in Apr 2024
Response from Gm on Apr 8, 2024
Thank you for taking time for wonderful review. We using your feedback keep improvement our facilities. See you soon

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff, hot tub and pool were great!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 24, 2024
Thank you for your wonderful review… See you in future.!!

10/10 Excellent

Jason

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Very quiet and clean. Was being remodeled I believe so making even more upgrades. Staff was very nice and accommodating. Would stay here again.
Stayed 1 night in Feb 2024
Response from gm on Mar 3, 2024
Thank you for talking time for feedback we appreciate it we glad you enjoyed stay at quality inn Eau Claire hope you see you soon

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from gm on Mar 3, 2024
Thank you for talking time for feedback we appreciate it we glad you enjoyed stay at quality inn Eau Claire hope you see you soon. !!!

6/10 Okay

Jenessa

Traveled with family and small children
It’s was a good stay for our first night, our second night we had someone keep knocking over n our door and then running away, did not appreciate with having kids sleeping at 11 pm. Then we had a guy knock on our door not wearing a tshirt, and just stood in front of our door. It was really uncomfortable especially having kids I involved.
Stayed 2 nights in Feb 2024
Response from GM on Feb 19, 2024
Thank you for talking time to sharing feedback to bring to our attention We are extremely apologies for its was happened doing your stay at our facility we will make sure it not happen again for your future stay

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Giving 100 incidental but having to wait to get it back 2 days
Stayed 1 night in Feb 2024
Response from gm on Mar 3, 2024
thank you for taking time for feedback we glad you enjoy recent stay at our quality inn & suites facility we appreciate thatyes incidental deposit it's will be take 2 business day to back your account thank you for your stay quality inn eau claire we hope you give one chance so we can serve you batter in future stay

8/10 Good

Bradley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool was nice
Stayed 2 nights in Feb 2024
Response from Gm on Feb 19, 2024
Thank you for talking time for feedback we appreciate it we glad you enjoyed stay at quality inn Eau Claire Have you see you soon

10/10 Excellent

kimberly

Liked: Staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Feb 2024
Response from gm on Mar 3, 2024
Thank you for talking time for feedback we glad did you enjoy our facility hope you see you soon.

10/10 Excellent

Mykeila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean even though it was under construction
Stayed 1 night in Jan 2024
Response from gm on Mar 3, 2024
Thank you for taking time for feedback. we glad did you enjoy stay at our facility we currently under renovation our facility so we can serve all our guest batter expectations.thank you for your patient and understand for during contraction Thank you hope you see you soon

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super kind and the price was very affordable.
Stayed 1 night in Feb 2024
Response from gm on Mar 3, 2024
Thank you for you taking time for us we glad did you enjoy at our facility appreciate that.hope you see you soon.have wonderful day !!!

8/10 Good

Klára

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024
Response from gm on Mar 3, 2024
Thank you for talking time for feedback we appreciate that

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff!
Stayed 1 night in Jan 2024
Response from gm on Mar 3, 2024
Thank you so much for talking time for us online review we glad did you enjoy recent stay at quality inn & suites have a great day.!! see you soon

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Obvious remodeling g I ng on, strong smell of paint
Stayed 1 night in Jan 2024
Response from General Manager on Mar 24, 2024
Thank you for your wonderful review… See you in future.!!

6/10 Okay

Tou Ger

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Rachel

Stayed 1 night in Jan 2024

10/10 Excellent

Heidi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be my final stay at this property for the time being, due to a change of contract location. I wanted to express my gratitude for such a wonderful and affordable facility for a fraction of the cost of other more boastly options in the immediate area. I could have spent more for the same amenities (pool, hot tub, breakfast) but received the same value for less with Quality. Thank you all so much!
Stayed 4 nights in Jan 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Leaking toilet, flooded floor
Stayed 1 night in Jan 2024

10/10 Excellent

Walter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

IZUCHUKWU

Stayed 1 night in Jan 2024

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Sara

Stayed 1 night in Dec 2023
Response from gm on Mar 3, 2024
Thank you for talking time for feedback we appreciate that

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, my credit card was declined for some reason. They were kind enough to let us pay cash, so I had to walk across the street and withdraw the money. Otherwise, it was clean, quiet, and comfortable.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just for a quick stay
The shower didn’t drain and dirt chunks were coming into the tub. The beds were clean and comfortable. There was a guest with dogs barking early in the morning and breakfast was less than average.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tswv

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Sharon

Staff was friendly. Clean except ceiling in bathroom was peeling
Stayed 1 night in Dec 2023

6/10 Okay

jessica

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Rachel

Disliked: Cleanliness, staff & service
Don't stay here!
Our stay here was unpleasant. The bathroom was not clean. There was black mold by the toilet. The towels were yellow and paper thin. The comforter had dried blood on it. The breakfast looked too gross to even try. I would not recommend staying here.
Stayed 1 night in Dec 2023

8/10 Good

Laurie, Danbury

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay approved
Stayed 1 night in Dec 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Heidi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at Quality Inn & Suites! The staff granted me an early check-in, which I really appreciated! Amenities are top-notch for a very reasonable price. Will stay again soon!
Stayed 6 nights in Nov 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel almost reminds me back in the early days back when I was 11 or 12! The only thing i saw about the room it was like there looked like a few spots on the ceiling had a few mold spots!
Stayed 1 night in Nov 2023

4/10 Poor

Kelly

Stayed 2 nights in Nov 2023

10/10 Excellent

Chey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in. Quiet.
Stayed 1 night in Nov 2023

2/10 Terrible

Don

Stayed 1 night in Nov 2023

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on Nov 13, 2023
Thank you for taking your time to review about our hotel. Your feedback is really important to us and we glad to see that you enjoyed staying with us. We hope to see you again soon.

10/10 Excellent

Della

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again!
When we checked in the gentleman behind the counter was gracious and after a long day, his calm demeanor was a relief.
Stayed 1 night in Nov 2023
Response from GM on Nov 14, 2023
Thank you for your positive rating! We are glad to hear that you had a good experience at our hotel. We hope to welcome you back soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from GM on Nov 7, 2023
Thank you for choosing our Quality inn and suite during your recent stay We appreciate your 5 star feedback . We will see you again when you are in area.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on Nov 7, 2023
Thank you for choosing our Quality inn and suite during your recent stay We appreciate your feedback. We will see you again next time

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first Expedia stay at Quality Inn in Eau Claire. For the price, this motel easily saves you $20-$30/night over other nearby motels with similar services. Amazing, kind staff, pool and hot tub, granite tabletops in the breakfast area make you feel like you’re at a 5-star resort. I am a healthcare traveler and really appreciate the hospitality and ability to feel like I’m on vacation while I work!
Stayed 6 nights in Oct 2023
Response from GM on Nov 7, 2023
hello Heidi, Thank you for your positives rating! we are glad to to hear that you had a good experience at our hotel. we hope to welcome you back soon!

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Ruth

Stayed 1 night in Oct 2023

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
All very good
Stayed 1 night in Oct 2023
Response from GM on Nov 14, 2023
Thank you for your exceptional rating! We are delighted to have exceeded your expectations during your stay. We look forward to welcoming you back in the future for another outstanding experience.

8/10 Good

Kevin

Business traveler
Liked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on Nov 7, 2023
Thank you for choosing our Quality inn and suite during your recent stay We appreciate your feedback. We will see you again when you are in area.

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Traveling with family
Very comfortable beds, breakfast was good, did not use pool or spa because they looked dirty. Can’t beat the price!
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM on Nov 14, 2023
Thank you for your exceptional rating! We are delighted to have exceeded your expectations during your stay. We look forward to welcoming you back in the future for another outstanding experience.