Ratings based on 687 Verified Reviews

3.7 out of 5
76% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 23, 2018
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2018
Was clean and the bed was comfortable . It was better than I expected for the price
2 out of 5
by A verified traveler

Posted Jun 20, 2018
Price was right! Front desk guy was super nice but had bathed in cologne and was pretty slow about checking in. Our room appeared clean at first glance but there was a beer can on the floor and blood on one of the walls. Breakfast was disappointing as the was literally only 1 packet of salt in the bowl that was supposed to be salt and peppers . The fruit tray was completely empty. Had it not been there I would have just assumed they didn’t offer fruit. Overall it wasn’t god aweful but def wasn’t good either
3 out of 5
by A verified traveler

Posted Jun 19, 2018
The room felt humid and damp while the air conditioner was so noisy it was hard to sleep. It was a cheep rate and I guess you get what you pay for.
Comment from Hotel Management
Jun 20, 2018 by Front Desk, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
by A verified traveler

Posted Jun 18, 2018
Comment from Hotel Management
Jun 20, 2018 by Front Desk, Hotel Management
Thanks for staying with us. We appreciate your feedback!
2 out of 5
by A verified traveler from St. Croix Falls

Posted Jun 18, 2018
Was disappointing in the service, and quality of this hotel. Upon walking in, there was a line and only one staff person helping. It was hot and muggy throughout the entire place. Upon walking into our room, it was hot and muggy, and stunk terribly. There were stains on the mattress, it was falling apart, and it was hard as a rock. Otherwise the room overall was clean. There were stains on a chair that was in the corner. For what I paid for a suite room was definitely not worth it.
Comment from Hotel Management
Jun 20, 2018 by Front Desk, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
by A verified traveler

Posted Jun 18, 2018
This was a very nice place to stay. The prices were reasonable, and the staff members made me feel at home. This is a great place to stay when in the area.
Comment from Hotel Management
Jun 20, 2018 by Front Desk, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted Jun 14, 2018
Comment from Hotel Management
Jun 20, 2018 by Front Desk, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler

Birthday Stay

Posted Jun 8, 2018
The person working the counter was really slow. Didn't seem to know what he was doing. Big line of people waiting. The room was OK. The bed was pretty hard. We have stayed here several times visiting relatives in Eau Claire. We would stay here again.
Comment from Hotel Management
Jun 20, 2018 by Front Desk, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 7, 2018
Conveniently located for our needs. Comfortable and at a reasonable price.
Comment from Hotel Management
Jun 20, 2018 by Front Desk, Hotel Management
Thanks for staying with us. We appreciate your feedback!