Ratings based on 763 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Loved the hotel and room

Posted Jan 15, 2017
Hotel was lovely and the staff were brilliant, couldnt have asked for better service, everything about the hotel was great from the staff, the rooms, the facilities, the bar and restraunt, thoroughly enjoyed my stay and will be returning
4 out of 5
Recommended
for Everyone
by A verified traveler from york

Good hotel close to rail and Edinburgh centre

Posted Jan 13, 2017
Stayed the weekend for a family birthday celebration .The hotel staff were very helpful .The rooms were clean large and comfortable .within easy walking distance of all the shops and sights ..Can recommend the hard rock cafe and the whiski bar .
4 out of 5
by A verified traveler from Newcastle

Pleasant city centre hotel

Posted Jan 12, 2017
Pros: Spa facilities very good. Hotel rooms very comfortable, and there is a lovely bar.
Cons: The lighting in the public areas are very pink and too modern for me.
Location: Very good location for bars, restaurants and local sites. It was a 5 minute walk to Waverley station.
A great place for a short break in the city centre
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 11, 2017
Great hotel great location. Very comfortable beds. Good breakfast. Quiet on higher floors.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2017
Excellent stay. Hotel staff is extremely helpful and friendly.
Comment from Hotel Management
Jan 10, 2017 by Alan H, Hotel Management
Thank you for taking the time to comment on your recent stay and I am pleased our team were able to give you such a positive experience. Many thanks Alan General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Dublin, Ireland

Excellent location, friendly staff

Posted Dec 28, 2016
Cons: Bathroom ventilation :)
Location: Edinburgh castle, Dungeons, Whiskey Experience
Right in the middle of the city, close to all historic places. Staff was really friendly and professional. Double Deluxe Room was tidy and big enough for family with one child. delicious food on Christmas dinner.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2016
tvery nice hotel near to all tourist sites, excellent location
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the station with a pool

Posted Dec 28, 2016
Good stay. Room was clean. Pool was great. Great staff and service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Great location - close to everything

Posted Dec 24, 2016
Enjoyed the pool and the lobby bar. Room was comfortable, great shower.
5 out of 5
Recommended
for Everyone
by A verified traveler from South West

Posted Dec 21, 2016
Lovely hotel, exceptional staff, only downside was the room temperature on our arrival which took a while to warm up.