Ratings based on 241 Verified Reviews

3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Ok for price.

Posted Mar 3, 2017
Hotel was ok and reflects price. Hot water didn't work but as I only stayed one night I could live with it. I was on the top floor in a single bed room. Something banged against the roof through the night and very thin walls so heard people coming and going into their rooms and having conversations next door. Staff were friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from solihull

Close to new town

Posted Mar 2, 2017
Overall very good , front bedroom noisy because of road and tram
3 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nice hotel close to the centre

Posted Feb 26, 2017
Overall a nice stay .hotel was well presented and fairly clean however corners of the room and bathroom not vacuumed. And above shower head thick with dust suggesting it hadn't been cleaned in some time. Sink was also blocked . But room and bed were very comfortable although very warm with no noticeable way to cool it down a little. Would have expected and preferred a Full Scottish cooked breakfast for the price which was on the expensive side. But plesently surprised at what was on offer from the continental breakfast which was ample. Handy hotel close to all the attractions and suitable for a night stay but a little sadened that a hotel named after a scottish town and situated in our capital city didn't appear to have any Scottish staff. Although does reflect this multi cultural city.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel handy to bus station

Posted Feb 24, 2017
Pros: Pleased with everything.
Cons: Window in bedroom rattles and wouldn't stay open.
Location: Very central and handy for buses, trams etc.
Stayed one night comfortable, clean room with nice bathroom plenty hot water, nice toiletries and towels supplied. Lovely buffet breakfast in morning and staff pleasant and helpful. Good value for money.
5 out of 5
Recommended
for Everyone
by A verified traveler from CF

Nice hotel, close to the centre

Posted Feb 5, 2017
Just a short walk from the train station, near all major shops and restaurants in the centre- So it was the perfect location. Hotel was quite traditional, lovely staff. Room was spacious and clean. Only downfall was the breakfast, choice was limited and did not serve anything hot. Apart from that would definitely stay there again
3 out of 5
by Eric

Posted Jan 21, 2017 on Hotels
Room small but ok no clean towels left and bin not emptied for 2 days
5 out of 5
Recommended
for Everyone
by A verified traveler from New york

Affortable, very nice and polite staffs.

Posted Jan 8, 2017 on Orbitz
I was going to book a place in the old town, but its way too expensive and rooms look ok. But this hotel is only 5 mins walk to the old town and have a great view to the bay. The room and staffs are amazing and affortable price.
4 out of 5
by Clark

This traveler left a rating score only Posted Jan 4, 2017 on Hotels
4 out of 5
by Robert

Good value

Posted Dec 25, 2016 on Hotels
Very good value for money. Staff were very friendly and helpful with letting us leave our luggage. Bathroom was amazing, very generous size. Room for improvement on the breakfast, I am not sure have it again. No wifi in the rooms is a bit of a problem. Despite this I would recommend this hotel. Very clean and well presented hotel in a perfect location. :)
3 out of 5
by UTTAM

Not a good place for family stay

Posted Dec 24, 2016 on Hotels
Overall not exciting place to stay if you are travelling with family. The place is worn down, no lifts in the buildings and too noisy at night if your room is facing the busy road. Breakfast served is very basic. Only good thing about the hotel is its location.Also if you aren't travelling light then be prepared to carry your luggage yourself on stairs.