Ratings based on 642 Verified Reviews

4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2017
Great location can walk everywhere from it. Good breakfast.
Comment from Hotel Management
May 26, 2017 by General Manager, Hotel Management
I thank you for your feedback and will be sure to share this with the team. We value all feedback and this allows for us to continue improving our service and standards offerings. We hope to welcome you back in the near future. Regards, Ms Kuldeep Badesha General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from London

Quiet and good value for a single

Posted May 18, 2017
Location: on a map it looks like a 5 minute walk to Holyrood across a park, its actually a hill so approx 20 mins to go over or round and the view is excellent
A little way out of the centre but very close to a street of restaurants. Bathroom recently redone and very clean. Room comfy if slightly shabby. Staff very welcoming and helpful for directions.
Comment from Hotel Management
May 23, 2017 by General Manager, Hotel Management
I thank you for your feedback and will be sure to share this with the team. We value all feedback and this allows for us to continue improving our service and standards offerings. We hope to welcome you back in the near future. Regards, Ms Kuldeep Badesha General Manager
2 out of 5
by A verified traveler from USA

Inexpensive but disappointing

Posted May 9, 2017
Room floor was dirty and never cleaned in a week. Fridge in room was not working. Internet was excruciatingly slow and I couldn't load websites at all. Although I was able to download emails I could only answer them with long wait times.
Comment from Hotel Management
May 11, 2017 by General Manager, Hotel Management
I thank you for your feedback and will be sure to share this with the team. We value all feedback and this allows for us to continue improving our service and standards offerings. We hope to welcome you back in the near future. Regards, Ms Kuldeep Badesha General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Central Hotel

Posted Apr 27, 2017
A really nice place to stay, central to all we needed for the weekend of the great run. All staff happy to help with whatever you need, extra milk, maps, breakfast etc. TV in an odd place but did the job it was supposed to do. Lots of eating places nearby for all nationalities of which we tried a few and loved. Would return in a heartbeat 👍🏻
Comment from Hotel Management
Apr 28, 2017 by General Manager, Hotel Management
I thank you for your feedback and will be sure to share this with the team. We value all feedback and this allows for us to continue improving our service and standards offerings. We hope to welcome you back in the near future. Regards, Ms Kuldeep Badesha General Manager
4 out of 5
Recommended
for Families
by A verified traveler from Waltham, MA

Convenient, basic apartment-style hotel

Posted Apr 26, 2017
Pros: Very convenient location, good food nearby.
Cons: The shower door was not big enough to keep the water in the shower.
Location: On the edge of New Town, right by Calton Hill. 15-20 minute walk to Old Town and The Royal Mile.
My wife and I stayed here with our two teenage sons. We had a two bedroom suite with a kitchenette. Coffee, tea, hot chocolate, and a basket of snacks were provided and refilled each day. It's definitely a place to use as a base, as there is nowhere to just sit and relax other than the bedrooms. As a base, though, it is excellent. It's across the street from Calton Hill, on the edge of New Town, and an easy walk to Old Town. There is a bus stop steps away and a good selection of restaurants and cafes nearby. It's also a very short walk to the Edinburgh Playhouse, if you're looking to go to a show.
Comment from Hotel Management
Apr 27, 2017 by General Manager, Hotel Management
I thank you for your feedback and will be sure to share this with the team. We value all feedback and this allows for us to continue improving our service and standards offerings. We hope to welcome you back in the near future. Regards, Ms Kuldeep Badesha General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Convenient location, friendly staff

Posted Apr 25, 2017
Location: Nice central location, near Colton Hill and Train station. Short walking distance to Princess Street and Rose Street. By taxi from Waverley Station £5
Smaller room size but comfortable. Updated room and bathroom, with easy step in shower. Friendly helpful staff. I would stay here again and would recommend it.
Comment from Hotel Management
Apr 26, 2017 by General Manager, Hotel Management
I thank you for your feedback and will be sure to share this with the team. We value all feedback and this allows for us to continue improving our service and standards offerings. We hope to welcome you back in the near future. Regards, Ms Kuldeep Badesha General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Hotel was fine for the price

Posted Apr 18, 2017
Pros: Close to all amenities.
Cons: The windows could be double glazed!
Location: The location was very good, taxis and buses near by.
Staff were helpful, and breakfast was fine, would stay here again.
Comment from Hotel Management
Apr 20, 2017 by General Manager, Hotel Management
I thank you for your feedback and will be sure to share this with the team. We value all feedback and this allows for us to continue improving our service and standards offerings. We hope to welcome you back in the near future. Regards, Ms Kuldeep Badesha General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Apr 18, 2017
Friendly staff, good location short walk to the main town center but out of the way enough that it's not noisy. Only complaint is people seemed to gather outside of our room for breakfast waiting for it to open, so would wake us up.
Comment from Hotel Management
Apr 20, 2017 by General Manager, Hotel Management
I thank you for your feedback and will be sure to share this with the team. We value all feedback and this allows for us to continue improving our service and standards offerings. We hope to welcome you back in the near future. Regards, Ms Kuldeep Badesha General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Apr 13, 2017
Cons: Very small passing area between bed and adjacent table mirror. Also, to replace the bathroom shower curtains by the actual original door.
Very helpful staff and convenient location close to Calton Hill and Waverley.
Comment from Hotel Management
Apr 13, 2017 by General Manager, Hotel Management
I thank you for your feedback and will be sure to share this with the team. We value all feedback and this allows for us to continue improving our service and standards offerings. We hope to welcome you back in the near future. Regards, Ms Kuldeep Badesha General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from camas WA

Great hotel, freindly staff. Good breakfast.

Posted Apr 10, 2017
Would definitely recommend this hotel, staff was wonderful, clean, accommodating.
Comment from Hotel Management
Apr 11, 2017 by General Manager, Hotel Management
I thank you for your feedback and will be sure to share this with the team. We value all feedback and this allows for us to continue improving our service and standards offerings. We hope to welcome you back in the near future. Regards, Ms Kuldeep Badesha General Manager